McDonald's

Terrible service. The young lady behind the counter refused to acknowledge us when the order we placed at the kiosk was missing items. She also told my daughter that she would not refill her drink and offered no explanation as to why not. I saw the only other people in the restaurant wait for almost 10 minutes to be acknowledged at the counter.

Longest wait ever! There was one car in the other lane and it took them 10 minutes to answer, even after the other car pulled up)! I had placed a mobile order so this would be “fast food,” and it was not even close. I was wasting gas, time and starving. I decided to park and go in. There was no customers standing there and I still waited a while. I also saw plenty of people standing in back so it’s not like there wasn’t anyone working. The lady who finally came was so slow and nonchalant. She barely acknowledged me, looked at my drive thru code and left. Again, I waited. I realize there are a lot of behind the scenes things that happen and I normally have patience, but not when there’s no regard for the customer. I’ll never go back to this location again. There are so many other options in the area.

It's sad to say I used to be a fan, but now it scares me to death, just wondering what we are eating, even if they were to be exposed, nobody would believe it. I had chicken nuggets with the wrong sauce ordered hot mustard but got honey mustard.

We were in a hurry and although there were a few cars ahead on us in the drive-thru, the line moved fairly quickly. We were in and out of there in just under 10 minutes. The only thing is, they forgot one of our fries. Otherwise, it was the true meaning of fast food that we needed. 👍

On line order did not get it right and ordered on their app which should not allow this to happen plus I used my 6000 pts reward for nothing since the order was incorrect and at the drive thru window upon picking up another item on the app was unavailable and had to unconveniently had to substitute with no way to address this issue on the app

Feel like there was a bit of chaos and no orginatazion in the kitchen. Went to dine in and there was only two individuals waiting for food already. Put my order in at 8:54 for one happy meal and two meals, then 15 min later, two other full families that came in after us, and two other individuals get there food we get ours. FYI Arnold Palmer's do NOT get refills, because of the Lemonade.

The fries taste like they’re being microwaved. Then the app says they don’t have a lot of items but if you order it in the drive through they have it. You have a sign on the window telling you how many sauces for for the nuggets. And you filled my large fries with ketchup packets that I didn’t ask for! Are you truly trying to prove that a McDonald’s can go bankrupt because this sucks. Quick update I stormed in and the manager took care of it immediately she swapped out my fries for some fresh ones and I appreciate that. I don’t know who is in charge of her. That is creating such a horrid customer experience at this McDonald’s, but McDonald’s need to look into who the franchise is and swap them out

I ordered the filet of fish meal at the drive through. I paid at the window and then they told me to park and wait for them to bring out the food. I waited 5 minutes. They brought the order and it didn't have everything in the bag. I had to wait for them to bring the missing fries.

I ordered a burger meal and a smoothie spent $12 asked for bbq sauce for my fries and she told me it would be extra. Mind you I've already paid and I'm about to drive away. Why would i have to pay for sauce i didn't ask for extra i just simply asked for it. That is insane that i would have to pay for sauce when i just spent $12 for a meal that dont come with sauce ??? I wish i could give it 0 stars bc thats insanity to me and just bad service.

First of all seems like their very confused in there if the guy in the drive trough is giving me the wrong order and I have to tell him and second two of my burgers came out wrong this is the worst McDonald's I've ever seen at this point close down and give and other restaurant a chance if Yall are this uncoordinated every day bcs how does a cheese burger come with no cheese it's just common sense at this point

The service was bad the cashier on register 2 he took out order and a gentleman before me told him he forgot the apple juice then we get our food and they were cold and look 3 days old bun was hard.So my son took it back up there and the cashier said oh man they gave you the old food.and my son came back to table with supposedly good food but it wasn't so we ate what they gave second time cause we didn't want to cause a scene plus door dash Aldo came complaining about getting the wrong food never gonna eat there again

I made my order online and had things missing and i guess anyone can just park there and get food because the emo kid who brought my food didn't even ask my name he said "here" and left

This place deserves a 0 stars! Rude customer service! Avoid this place and head to chick fil a right across, you'll be treated with respect. Breanna told me to "shut the fuck up" in the drive thru because she doesn't know how to multitask. She couldn't take my order and make drinks. Thankfully she hid away.

it's 3 am and they claimed to close the system and open at 4am and couldn't make 2 mcchickens because the kitchen person didn't want to this will be reported to coorporate came again the next day and they said the same thing

This is one of the slowest McDonalds I've visited. They have two lines for drive-through, and you'd assume it would move along quickly but it doesn't. I don't recommend coming here if you want "fast" food. And let me tell you, the customer service is awful. I have never had someone sound like they're happy to be there. I've even had managers jump in when something in my order went wrong, but they didn't make me feel any better because they didn't sound like they cared much. I was even more disappointed on my recent visit. I took advantage of the mobile ordering and chose the option to get my meal delivered to my car since they have the reserved parking spots. I waited and waited until I noticed that people that arrived after me had gone in and walked out with their meals. So I decide to walk inside and see why the wait was so long since I ordered a long time ago. Well, I was disappointed to see my food ready and pretty much sitting there waiting for someone to walk it out. To make matters worse, my food was definitely sitting there a while because my fries were cold and over cooked! Pros: -Cheap Food -Lots of deals if you do mobile ordering Cons: -Customer Service -Poor management -No playground for kids -Slow service My experiences here have not been great. Because there are several other fast food restaurants around, just spend your money somewhere else.

Super slow 20 min wait in drive thru. Keep driving. The payment window is taken by orders and is not working well at all.

McDonalds always has a great breakfast for me in morning on the way to work. This McDonalds is right off I-30 on the way to Dallas. I stop here in the morning and go through the drive-thru for a quick breakfast to go. They are very fast the food is hot and fresh. I have been inside the store which is clean and nice. The staff is not real friendly but they get the job done. I never had any problems in the drive thru as the other review says but you never know what will happen. As for a McDonald's this one is a good store to stop by very standard you should not have any problems.

Would place Zero stars if I could because it's exactly what I received after spending God knows how many minutes in line just to be told my mobile ordered couldn't be complete because the coffee machine was allegedly broken.

If I could give zero stars I would. I have been to this location multiple times only to hear " we are not taking orders our system is down." What in the world is going on here???? Nothing ever works and if it does work it takes 20 minutes

I just left and pulled out my burger and it has mold on it!!! Wait time was long speaker didn't seem to work

I just stopped by to try a Texan style McDonald's burger while in Texas. I ordered the buttermilk chicken burger which came with large fries and a large (super gulper) drink. A crispy chicken burger! Not a bad burger at all for for McDonald's standards. The service was friendly, but a little slow. Maybe it was just my Australian accent.

Twice I've gone and given them the offer from the app, and they seem to not be able to get the order right like what's going on worst McDonald's

This location is literally a joke, sadly it's the closest to my house and I will honestly start driving out of my way to a different location. I have NEVER seen anyone smile, I see eye rolls every single time when you ask for sauce or if they rang up something wrong. I ordered 4 pcs chicken nuggets, small fry and a large sweet tea and they had rang up 6 pcs, large fry and a large coke and an Oreo McFlurry. I told them it's not my order and the girl got so frustrated with me and kept naming off all of these orders that weren't mine and I can't tell you how many times I said 4 piece and she would cut me off and say 10? 6? Anyways we finally get it and I said "oh yes and honey mustard please" and she looked at me and goes "mhmm" and says my total. I Get to the next window, girl is as rude as the first one and hands me my tea with the lid hanging off and tosses me my bag (doesn't hand it to me, literally tossed it) and slams the window. I realize there was no sauce of course and I could not get her to look at me threw the window for a few minutes. She finally opens it saying nothing and I said can I have honey mustard please and she laughs and grabs sauce and tosses them at me and slams the window again. Save yourself the time and just don't go there.

I have been to many McDonald's all over the world. Im not sure what they do to the food but none of it tastes like McDonald's. It's not bad but it's not McDonald's. The ice cream machine works, which is rare for a McDonald's

Worst McD's ever. LOOK, I know it's a freakin' McDonald's. I'm not trying to be all Gordon Ramsay about this shit. It's fast food. It's cheap. It's pretty close to eating trash. But for REAL though? I do NOT wanna be sitting in the drive thru for 20 minutes. The sandwiches we ordered were dry and tasteless. EVEN by shitty fast food standards, this was BAD. Good lord.

it took so long the lady took forever to say anything to me in the speaker i had 2 cars of people i in front of me the front window lady threw my friends card at her gave my sister a fat ass attitude and then she dropped my card outside my car before i could even grab and didn't say sorry and just shut the window in my face super rude do not recommend going here but i will say the lady that handed me my food was super sweet

They take forever to make a simple frappe and one of the lady's son was there and he was hurrying up the lady to do his order and he didn't pay I was there for like 30 minutes just for a frappe!!

Strange experience. Walked in for an early lunch and had a coupon for a free sandwich. When ordering, the girl was interrupted by a co-worker several times, then she apologized and we started over at least 3 times. After about the third go-around, she repeated that I wanted a #3. I said yes. When the order came out, it was just the sandwich. I assume this was because her English was so poor she couldn't understand that I wanted to pay for the fries and drink, and just use the sandwich coupon, or too distracted by the co-worker. In any case, could be a training opportunity.

Meh.... customer service is lacking... They seem to make up thief own rules when they don't want to do their jobs. But overall it is just meh. I've have better but I'm too drunk to care at the moment.

People taking orders through the mic are very rude. When they didn't understand what you said, they'll respond with "A what"!?