Paul F.
Yelp
Holy cow this is absolutely the worst McDonald's I have ever endured. I have bowel issues so it sometimes takes more than the three minutes I imagine it takes someone who never eats outside of McDonald's. This time I was yelled at unintelligibly by Alonzo who was apparently allowed to work in sandals. Seriously. Sandals and socks.
For the time I was in there I heard several people come and not one washed their hands. This isn't likely a surprise for most people but when you're told the lobby was closed for a half hour, the time they say you were there, it means everyone going through was an employee. Socks and sandals and no hand washing makes it easier to understand the level of filth I describe next.
As is always expected the stall is filthy. Debris crusted to the seat, the sticky film all over the floor, ashes around the toilet, a disgusting sink (but when nobody uses it nobody would notice).
The film at this McDonald's was epic. I have learned to always clean the floor in front of the toilet because I don't even want to consider what might be there. At this location the toilet paper was BLACK. The film always remains because I'm sure a degreaser is required to cut through it.
After I was done with my bodily functions I was planning to eat here. After experiencing being threatened for taking too long per their assumption of how long it should take and after learning none of the male staff who used the toilet while I was in the restroom wash their hands, and being surprised by the hatefully dismissive response I got from a clearly hostile manager I am sure I can find somewhere else to patronize.
If you or someone you care about suffers poor health or might "take too long," in the restroom, or you really feel cleanliness holds significant importance relative to food preparation, I heartily recommend dining, or using the facilities anywhere else. I've worked in food service and our grease trap was cleaner than any part this location I saw.
Corporate: if you pay attention at all, this is NOT a store you want representing your brand. Fire that manager before your staff figure out the old style of management is no longer acceptable and leave (probably for more money). It's less costly to replace one manager of any skill than an entire team three or four times. Long term it's way more cost effective to shed a toxic manager, even if the numbers are stellar. Churn is expensive.
Alonzo: please get appropriate footwear for your job. I don't know what resources are available her but I'm certain there is at least one that will pay for a pair of work shoes for you. I recommend SAS because they're nonslip and comfortable. They're not gong to win any fashion shows, but neither will socks and sandals. If you can't find a public social service to help with shoes your local churches very well might. In the future, consider that someone might be having a problem or that there might be no paper. Coming at someone hostile right off the bat escalates and sets you as an enemy whether you are or not. Asking, "are you okay," or "do you need help," doesn't extend any accusation and may even allow you to dodge any hostility. You certainly don't get good results from threatening people. I'm worried that you'll one day be commanded for whatever chump change your manager is paying to literally spend your life on someone doing anything along the lines of what I felt you accused me of. I assure you, the chump change you get, her toxic approval, neither are worth you getting hurt or worse.
Try kindness first. There are better employers than McDonald's. I can guarantee there are better managers than the one you're suffering too.
