McDonald's

McDonald’s on 4748 Ontario St, Beamsville, Ontario is an absolutely excellent McDonald’s location to visit. The location is extremely clean inside and out, the bathrooms are very clean, the staff is very friendly staffed with mostly Canadian high school students. The service was very friendly and they prepared my order very quickly. Nice family atmosphere and environment. I highly recommend.

Part of the order had a 1/4 BLT burger. It did not have the bacon. I had a couple bits out of it. I went back up. They offered to take my burger back and add it. I feel like this is a health issue for the employees to handle a partially eaten burger then handle other food items. I declined that option and they made me a new one. No real care about the mistake. The restaurant had a weird renovation that is quite ugly and not appealing Washrooms were clean except the sinks look dirty and stained I know McDonald’s is not cheap. It was $51 for 3 meals. Just crazy to me that’s why I don’t visit very often.

Came here after Wendy's refused to serve us. The food was exactly what you'd expect but that's not what I'm reviewing. Went through the drive thru this morning (November 9th, 2025 around 7:45 am.) The young man at the first window made our day. Very friendly and cheerful. Not to mention he was very patient with us, who were already having quite the morning.

Usually a good McDonald's. All over the world the food is the same quality and you get what you expect.. However the past 3 times through this drive through.. I have to remind them to enter my points code.. they say they did it, but the screen does not change as it does at other locations. After I do not see an increase of points and I don't have a receipt and really... Who has time to go back and say something?? I know it's just a few points per visit but it does add up. If it continues I'll just go across the street to Tim's or down the road to the Grimsby location.

This place is convenient, but myself I will be staying away, don't get me wrong usually the food is hot,but my reason is I have big boys ROCKIE and Mike and they love their pup cups and for some reason this one does not offer them.

We went through the drive through today and the girl that took our order was incredibly rude to us through the speaker. Her tone of voice was incredibly insulting, and she seemed dumbfounded that we wanted ice cream. We decided not to make anything of it. While waiting for our turn at the pick up window, there were two people out of their cars, trying to fix the errors on their drive through orders. While at the window, the McDonald’s employee seemed frazzled when another person informed her that his fries were missing. She apologized and said I’m sorry I’m having a night. Shaking her head, she handed our ice cream creams to us and said I just can’t wrap my head around people who would want ice cream right now. Insinuating it is our problem that his fries were missing even though we hadn’t ordered the ice creams yet. I was very disappointed when driving away to realize that my caramel sundae had two drops Of caramel on it. Complete waste of time and money. Thanks .

Has a management member that thinks can stop you from getting monopoly stamps. Doesn't say name stalks saying you can't do that here. This is improper way of procedure please get medication 🙏

The food here was absolutely delicious, full of flavor and beautifully presented.The restaurant has a warm and elegant atmosphere that made the experience even better.The staff were attentive and made us feel very welcome.I was especially impressed with the freshness of the ingredients.I will definitely be coming back again soon.

First time I've ever done a Yelp review but this McDonalds has gone downhill. Took my 9 year old grandaughter there today for bacon egg mcmuffin. She is and expert and couldn't eat it. The bun was dry as a fart and it was covered in some kind of oil??? Told the person behind the counter about it and threw it in the garbage. No response from the staff. Ron Wild, Grimsby, Ontario

Today (2022-12-17), I paid for an order of 3 items plus 2 apple pies ($1.79+tax) at a self-order kiosk. After a little while, a female staff member politely told me they ran out of all pies. So I asked for fries with the willingness to work out the difference in cost. But she told me she cannot give me fries but can give me cookies. What! I kept quiet because I also like cookies. I could have easily canceled the entire order, got a refund, and reordered with fries. But I didn't want to cause "a fuss". I asked how many cookies they had because their display case was empty. She went into the back and said they only had 2 chocolate cookies left. So I told her 2 cookies cost $1.49+tax and so is she going to give me $0.30+tax back. She said "no"! What?! I explained to her that I already paid $1.79+tax and "you" are giving me something of lesser value without compensating me. She said that's what she can do and she is not giving me any money back. I tried to explain it to her again but she won't change her mind. At this point, she probably won't give me a full refund either. I said I wanted to speak to the manager. She moved away and said she didn't want to deal with me any longer. What?! So I yelled out I want to speak to the manager. She pointed to a man and said he is the manager. The manager finished an order in 15 secs and came over to me. I calmly explained everything to him and he asked her if there were more cookies (probably he wanted to give me a third cookie). She said they only had 2 left. Then I asked the manager to explain money transactions to her. She said I was harsh and stomp off into the back. The manager calmly said he could give me fries if I still wanted it. I said yes but what size? He said he can give me medium fries ($3.99) as a substitute for 2 pies ($1.79). I accepted. By the time he gave me the fries and the order 3 items, he said he will give me a refund for the 2 fries for the delay in fulfilling my order and then gave me $2.00 cash! I thanked him very much. I asked him again to please explain things to her and he said he will Review 2022-135

This Restaurant has 2 cash registers but only uses 1. Why? Because the owner spent several hundred thousand dollars on 4 kiosks and decided to become a Social Engineer and wants customers to use the kiosks. So he decided to have only one cash register open. On a holiday where the line up goes to the exit. Brilliant.

I'm an employee at this restaurant. The managers and such seem to just make up rules as they go. and just so you all know please don't tip the staff because they have just recently decided to not let us keep our tips.

Staff is very disorganized or overwhelmed with the number of orders in the drive thru specifically. Every time my family orders food we have to wait in the parking lot for the food for over 20 mins. Then we get the wrong order and we wait another 10 mins. Only to arrive home and also have the wrong beverages. ‍ it's just annoying for the high prices we pay for fast food and it's far from fast.

Always slow and understaffed. Needs more help. Machines always shut down at night. Few hard working girls in the day that are amazing. The rest need maturity and training.