Kelsy M
Google
⭐ 1-Star Review
If you’re looking for overpriced coffee served with a side of hostility, you’ve found your spot at the Austin-Bergstrom International Airport!
Today I had the privilege of being barked at by an employee named Sam for daring to walk near a sugar spill (God forbid). Rather than a simple “Hey, careful, there’s a spill,” I got barked at like a misbehaving toddler: “DON’T WALK THROUGH HERE.” Then, in front of customers, she referred to another guest as a “douche bag” and said she hoped he got diarrhea for a week. Classy.
As a cherry on top, the person who made my coffee looked like she’d just come from a funeral and couldn’t be bothered to say thank you or crack a single expression beyond deep existential dread.
Not sure why I tipped—maybe out of pity, maybe out of habit—but lesson learned. If your goal is to start your travel day feeling insulted and invisible, this is your place. Otherwise, steer clear and find a vending machine. It’ll be friendlier.