Mei Qin Z.
Yelp
My sister and I passed by this Meet Fresh location a few weeks prior on our way to dinner, and since the two of us love Meet Fresh, we decided to stop by afterward and grab a little something. Unfortunately, our visit left much to be desired and we walked out feeling altogether quite unfulfilled.
When we arrived, we ordered the Q Mochi which is advertised to come with 8 pieces of mochi (4 original flavored and 4 brown sugar-flavored), caramel sauce, and toasted coconut flakes. The process of placing our order was pretty smooth asides from the fact that the cashier seemed to struggle with scanning our barcode on the Meet Fresh app. After placing our order, we looked for a table (there were plenty since the establishment was completely empty) before hearing our order being called at the counter.
When my sister went to retrieve our order at the counter, she noticed that it didn't look quite right--she knew since it was different from what was pictured on their menu and we had also ordered it previously at another Meet Fresh location--and asked the staff, "Isn't there supposed to be some kind of sauce on this?" Only then did the staff member say, "We're out of sauce." The end. No "We're sorry, but we're all out of caramel sauce," but just "We're out of sauce." I mean, do the staff not do inventory? Had we been told earlier, perhaps we just might have ordered something else.
Not to make a big deal out of it, but without the sauce, and the toasted coconut flakes, the mochi wasn't all that good. The texture was there, and the brown sugar mochi tasted slightly better than the original flavored mochi since there was a subtle sweetness from the brown sugar, but again, it was pretty underwhelming.
TL;DR: Definitely not a location I'd recommend to others.