Megan's Kitchen

Excellent experience! We got our reservation dates wrong, but the staff tried their best to accommodate us. Their service was so welcoming, making you feel at home. They knew that we were visiting out of town, so tried to offer direction and suggestions on where to go. Beyond service, their soup base were superb! The ingredients were very fresh too! Definitely will return!

Great food but billing issues The ingredients at this restaurant are indeed very fresh and delicious, especially with a wide variety of choices that offer some pleasant surprises. The hotpot broth is also rich and flavorful, and overall, the food is quite satisfying. However, the service really needs improvement. Half of our group had not yet arrived, but the waiter repeatedly urged us to start cooking the broth, citing that there were many customers today. In reality, there were only a few tables occupied in the restaurant at that time. This constant urging was quite annoying and negatively affected our dining experience. The most disappointing part was when we checked the bill and found that we were charged for two plates of salt and pepper squid, even though we only ordered one. Additionally, we ordered three plates of beef, but the bill charged us for four. These errors were very frustrating and even gave the impression of deceiving customers. Although the food was indeed tasty, this unpleasant experience, particularly with the service and billing issues, left me very disappointed. I don’t think I will come back again. I hope the restaurant can address these problems and improve both customer service and the accuracy of their billing.

Really great hot pot bases and ingredients! Friendly helpful staff. Excellent for vegetarians or meat eaters. Chinese and English menu. Friendly staff. Great choices for everyone. We had meat eaters and vegetarians and all enjoyed. As a vegetarian it was definitely one of the best range of ingredients I’ve had, and the vegetables were super fresh, everyone enjoyed them. Highly recommend.

Apart from hotpot we also like their Cantonese dishes. Clean, comforting dining space and very attentive service, recommend it for private room group dining.

Mmmmmm. The hotpot was sooo good with the beef. Unfortunately I was too busy eating to take any photos once the food started showing up. You’ll just have to believe me it is good 😅

The food was decent for the price. Vegetables were fresh and the seafood was okay for the price. I think the broth for Tom Yam Cappuccino and Tomatoes & Crabs Souffle should be richer and more bold. The broth was little blend in my opinion. However, it was nice experiencing broth that are not found elsewhere. Service by the waiter needs to be improved as it was UNACCEPTABLE. Megan's Kitchen is not a cheap and it is not a fast-food joint. I think for its price, the service levels need to match the expectations of people when they dine at a decent restaurant. Some of the problems related to services I ran into: 1. Waiters were not attentive to the customers. When I tried to get a hold of the waiters either by the bell at the table or by raising my hand and calling them, I was often ignored even when we made eye contact. The language barrier was not the issue as we were speaking both in Chinese and English. 2. Waiter didn't accept my order when I ordered the Miyazaki Beef. The order was made through the order sheet (written) and I also told the waiter that I want to order the beef (verbally). 30 minutes into our meal and I still didn't get my order, so I called the waiter to check if my order was being prepared. Waiter told me that my order, which included the beef, was on its way. Another 15~20 minutes later, I asked them about the beef that I ordered, and he said beef never got ordered. I was shocked because when I initially asked the waiter for my beef, he said it was on its way. However, when I confronted him again about not getting my beef, he said I never ordered it. If the waiter truly thinks that beef was never ordered, why would he ever say that my beef was on its way when I initially asked him about it after patiently waiting 30 minutes for it? I even had the evidence of ordering beef because it was checked off on the order sheet. The waiter never apologized for the mistake he made. I think the restaurant management needs to do a better job at managing their employees to provide a higher quality of service.

The restaurant is famous for their Cantonese style hot pot but we went to try their cooked dishes instead. Overall dishes were ok & nothing more than that. Barbecued pork was the worst dish for the night as the meat was too lean & not juicy or tender enough. Relatively the poached beef & soy sauce chicken were fairly yummy. Services were good perhaps because we had a private room.

I love traveling and hitting Michelin star restaurants! While in Hong Kong I came to this one and found it very underwhelming! They got us in without a reservation which was nice. The wait staff immediately was seeming to be pushy while we were trying to figure out the menu rather than be helpful. We first ordered beer and it came 2/3 full so you don’t get what you pay for! They insisted we ordered our soup base immediately then started bringing random stuff out and kind of running the decisions further making it seem like we needed to get out of there. We weren’t taking a lot of time we had just sat down. The bottled water they bring is billed out at $18/bottle if I knew I would have preferred San Pelegríno. The food lacked flavor, the soup bases used in the hot pot didn’t have flavor so it didn’t make what you put in it receive that flavor. We tried two different bases. Napkins were not provided at all until we asked which are necessary for this type of dining. Things happen but I’ll add die to other issues the waiter spilled wine all over the table too. While eating they kept seeking to push us out. We kept saying we are still eating. Then after just finishing eating they again seemed pushy about taking our bottles of wine with us. Told them we want to enjoy it here and they asked again. Finally the waiter brought a take away bag and packed the wine up insinuating that they want us to leave. We got the bill and through the language barrier we couldn’t figure out a billing discrepancy also. So we just paid and left. I’m not sure at all how this place achieve a Michelin rating. The food looks good just doesn’t taste as good as you’d expect based on the looks of price. I wouldn’t come back!

Really good spot for hot pot in Wanchai. Fancier than I expected. We came on a Sunday evening and had a reserved private room. Honestly it didn't really matter too much since the restaurant was not very full but we are loud, rowdy bunch so I suppose it was good that we not bother the others too much. There were so many delicious items to choose from for our hot pot! We just elected one from our group to make the selections. We had beef, lamb, tofu skin, the veggie platter, beef meatballs, lotus root, umm...probably more that I can't even recall. Everything was very fresh and more importantly, was very tasty. We had two giant cauldrons of split broth - both spicy and mild - one for each side of the giant table. We also shares giant bottles of beer and soda. Our total came to about $400 + 10% tip HKD a person (7 people) based on what we ordered which for as tasty as it was, I'm a-ok with. If you're looking for a quick, cheaper version of hot pot, Megan's might not be for you. But then again, you might just have to adjust how much you order.