Kiana W.
Google
2 out of 5 stars
I drove all the way from the Inland Empire because I had a serious craving for their hibiscus tacos. I used to be a regular here, but this was my first visit in over two and a half years. Unfortunately, while the food was still phenomenal, the overall experience left much to be desired.
I ordered two hibiscus street tacos with black beans, rice, plantains, and a side of mushrooms in their delicious caper sauce. I also got the artichoke dip and a virgin blueberry mojito. The food did not disappoint. Everything was fresh, flavorful, and exactly how I remembered it. They did accommodate my request to have the mushrooms with caper sauce on the side, which I appreciated.
The service, however, was disappointing. I was not greeted or seated. I had to grab a menu myself and ended up placing my order at the bar out of frustration. It was obvious I was there to dine, but I felt completely ignored. One of the staff members also made a very forward comment about tipping. I had every intention of leaving a tip, but the way it was approached felt tactless and unprofessional.
I was also overcharged for the artichoke dip. It was listed at twelve dollars for happy hour, but I was charged eighteen. To make matters worse, they did not include any utensils in my to-go order.
At that point I just went to go enjoy my food in the car instead. The food was incredible, but the poor service made the experience frustrating. I am not sure I will be returning.