Cereberal Thud
Google
Showed up on a dead Tuesday around 2:30 PM and was told we could only bowl for an hour—unless we wanted to wait an additional hour and a half. That made no sense, considering the place was maybe 30% full at best. We agreed, bowled for 45 minutes, and then got cut off on the final frame. No heads-up, no warning, just shut it down.
Joke’s on them, though—I finished that last frame on the empty lane next to us purely out of spite and landed a turkey. That was the only satisfying part of the visit and literally the only time ive ever broken alley rules.
We asked if we could get another hour since the place had emptied out even more—maybe 15% full tops. Still got a hard “no.” No reasoning, no compromise, just flat-out denied. And that’s wild to me. I’ve been bowling over 20 years, and we were a respectful group. Nothing disruptive, no issues. But apparently flexibility and common sense aren’t part of the customer service policy here.
Worst part? We brought someone bowling for the first time, and staff refused to raise the bumpers for her. Like seriously—how are you gonna make it harder for a newcomer to enjoy the game? She had a terrible time and probably won’t ever want to try again.
I get that regulars are important, but people have to actually be in the building in order to be one. If you want new people to come back, maybe don’t make them feel like an inconvenience. Especially when your lanes are sitting empty on a weekday afternoon.
We ended up going to Big Al’s after—even though it costs more—because at least there, they actually let us bowl. Imagine that. This iant an endorsement for Big als, as they suck eggs big time, but at least they actually did what they advertise.
Go anywhere but here. If you do decide to go here, leave the kids at home so they dont have to experience the alcoholic smokers that use the whole plaza as their local hangout spot.