Grant T.
Yelp
Oh Merkato, you were my first experience with Ethiopian food, and I was hoping for so much more than what you gave me.
In all honesty, the food was pretty damn good. My partner and I split a dinner for two that consisted of cubed lamb, some sort of spicy wet chicken and some vegetables and lentils. Everyone else's food looked amazing as well, except perhaps poor Hazel's tilapia. The food was really tasty, even though there was only one chicken leg and an egg and a pile of sauce. The African flavors were really the type of things I like: A lot of heat and spices. The pancakes are sourdough, and they really were sour. A bit too sour for my liking. For the spicy food, it was fine, but the blander vegetables and lentils really took a hit from the sourness of the pancakes.
But what really killed it for me was the service. It was absolutely horrible. There were six of us (one arrived very late due to a last minute appointment). The restaurant was half full, and half of that was us, so it's not as if there was an overwhelming number of people. At first, we ordered drinks. There were three of us, and I ordered a bottle of Tej for two of us (which ended up being two glasses at the end), and Isabel ordered a tea. And I ordered tap water. So our drinks arrived. With no tap water. So I asked again for tap water. The waitress said "Yes!" and never brought the water. Then Vanessa arrived. She ordered a drink and we ordered some Hummus for the table to snack on while waiting for others. I ordered tap water. Vanessa's beer arrived with no tap water. My partner ended up ordering tap water. And he got it, but no one else did, and he asked again for tap water for everyone. (It finally arrived about 20-30 minutes later). Hazel arrived and ordered a drink. Then we ordered food. Then when the tap water finally arrived, Vanessa asked about the Hummus. The waitress said "Yes!" and we went back to our discussion.
Later, Vanessa again asks about the Hummus. We were told 4 minutes. By now it's been about 45-50 minutes since we ordered it originally. Finally, our mains arrived. But no hummus. Our meal for two was put down, and I looked at it and realized it wasn't what we ordered. I asked if it was what we ordered. "Yes!" The start serving Isabel and it looks strangely like our food. Are you sure this is ours? "Yes!" Finally the chef who is out at this point helping serve looks at it and says, "No that's something else" and we had to swap with Isabel because she had our food. It was a nightmare getting anything.
So yeah, for me having bad service is a reason to not go back. I'd definitely be down for Ethiopian food again, but not from here. Not from a waitress who just says "yes!" to everything you ask because she doesn't understand what you are saying. Seriously, that's not okay.