Rita V.
Yelp
I have NO clue where to even START with this review. Few places impress me with the force this place has. For MANY reasons. Up until this visit, the only place that has me making a "home away from home" destination has been the Captain David Kelly House in Centerville, MA. They are unsurpassed for comfort, cleanliness and human soul (if that were ever a category)... But to find a place in A GIGANTIC city like NY? IN THE THEATRE DISTRICT? COME ON! It's a unicorn, right? Hardly. This is a petite boutique hotel with a heart the size of Godzilla on steroids. Among so many giant hotels.
Once a hostel, the owners and a mind-blowing team of dedicated staff gutted this place to the studs and created a cozy little piece of life that is incredibly comforting in the middle of hustle and bustle. Flanked by the hotel owners many vibrant and PACKED Irish pubs is this little thing of joy. For starters, we were greeted by Troy who is simply a master in customer relations and care, hospitality and overall a super loving, charming and caring professional. His knowledge and attention to detail and loyalty and deep caring for this little piece of heaven is so thick, you can slice it and serve it on a silver platter. Brian, one of the many exquisite bartenders... ahhhhh what an Irish Coffee can this guy deliver. Simply beautiful. Same for Patrick, and the many other staff members who are HAPPY truly HAPPY to serve you, keep the place IMMACULATE and deliver delicious food and service that is unsurpassed. I have stayed at RITZ CARLTON that can't deliver what this beautiful and cozy little welcoming joint can.
And I wish I weren't gushing because if you all flock to it, and I can't find a room there, a block and some change from Time Square and everything theatre, I will have to go back and ruin my review to keep all you vultures hungry for a piece of GREATNESS cramping what has become my new digs in NYC on a theatre-date weekend.
I can't say enough about the people, the food, the ambiance, the room comfort. It's tiny, under 30 rooms. And with little nooks and crannies to enjoy a delightful cup of coffee and a perfect croissant. Or enjoy the Irish breakfast. Or those PERFECT, STUPID PERFECT BREAKFAST POTATOES I'm still craving. Something so simple yet so perfect. Fish and chips? Best you will have, seriously.
Great service is always a reflection of a great leader. Hug Reina for me. She deserves a high 150 for creating a staff that is as welcoming, caring and happy as the dwelling she oversees. I CAN'T STOP GUSHING!