MGM National Harbor Hotel & Casino

What an amazing experience, I just turned 21 and as a Christmas present my family took me to the MGM at national harbor. I was skeptical at first, (considering the horror stories that come from casinos) but man did this place flip the script. When my father and I first arrived, we had booked a double queen room, but after talking to the front desk, the wonderful Alexis was willing to check if they had availability to upgrade my father and I to a suite, luckily for us the wonderful Kristine was working and was able to upgrade us! The front lobby was extraordinary, stunning Christmas decorations and amazing lights. The accommodations in the room was next level, bathrooms stocked, extra pillows, blankets. The view was spectacular, the national harbor on one side and Washington D.C on the other. When finally arriving at the casino, after admiring the room for awhile, we were met with a wonderful security team, making sure everyone was safe and accounted for, they greeted us with a smile and wished us luck for the night. The casino was lively, maybe just a good night, but everyone seemed to be enjoying themselves, and how could you not, it was beautiful. After finishing up in the casino, I was offered a roll in bed, it was brought up within ten minutes before we could even get back to the room. A very comfortable bed, and some nice pillows to go with it. I wish I could comment on the food, my only complaint is, why everything go to be so expensive, but then again, what isn’t nowadays. I had a great time and I’m happy I got to experience it with the MGM, thank you again Alexis and Kristine, for making it that much better.

Beautiful rooms with a fun atmosphere! My husband and I are regulars at this casino. Fatima the check-in clerk is great, she was able to upgrade our room for Valentine's day! Ginger is an amazing restaurant with great food. Sing has been our server a few times, she's always very friendly and welcoming. Highly recommend MGM!

Worst experience ever at MGM High Roller Room. Make sure you count you hand pay when you get it from the staff. Never had any problems and had 100% trust in the staff. But this one guy, K Davis just broke that trust. I hit a Hand pay was for 3490, waited 30+ minute to come to the machine and another 30+ minute to bring out the hand pay. He brings out the cash with the W2. Have me sign, hand over the cash, I am like cool. He rolls out quick. I start counting the cash, its 2500. I immediately go to the counter in the high roller room and ask for a manager. The manager walks back with me to machine. I showed her the w2 and the cash and the photo of the bonus that i was supposed to receive. It took them over 1 hour to get this figure out and pay me the correct bonus. And the manager didn't even come back out to say anything about the error or offer me any comps whatsoever! Some will brush this off as a mistake, but this guy was up to something. And he thought since I waited so long, that I will just shove the money in my pocket and walk away. If you come in contact with this guy, ask for a floor manager to come back with him to make sure your money is right. Count your hand pays people, and take screen shots of your bonus....

We didn't stay the night, we saw KC and the Sunshine Band at The Theater at MGM. We are at the sports bar prior. I had a pasta dish that was good but rich and two delicious glasses of Cabernet. I played the digital roulette game as the tables had high minimums ($25 min on a Saturday night). I lost $60 in total but had fun. The concert started promptly at 8. KC had the place dancing, including the ushers at times. The show was really good ...two hours without intermission. We had a blast. Parked in the garage for free on level P4.

I booked the MGM Hotel for over $700 per night just to attend a concert, and it was a complete disappointment. The fridge is entirely filled with sensor-activated minibar items, leaving no space for personal use. If you need to store your own drinks, you have to call housekeeping, and they charge at least $5 per item. There’s no heated pool, no bathrobe, no bathtub, no branded toiletries, and the shower setup is extremely basic. The room is small, the outlet by the bed is broken, and the temperature control is awful—the room was unbearably hot, and I had to call their engineer to fix it. I booked the Stay Well Capital King, but the bed wasn’t even King size—it was ridiculously small. And to top it off, I’m stuck here for three nights. Even single rooms in Taiwanese hospitals are better than this. Absolute garbage. Never coming back.

We visit MGM every time we have a visitor from out of state or overseas. Casino has good food and drink options plus the themed decor makes it interesting every time. I have stayed at this location once. Rooms are spacious and has good views of monument and DC Eye!

If you've seen my review of the neighboring Gaylord Hotel, then you've read the review for this one as well. It's a beautiful hotel. Their annual "Ice" exhibit is FABULOUS! MGM does NOT disappoint. The only way to decide which hotel is right for you is by checking availability and scheduled events. I LOVE the National Harbor in general.

My sister and I had a fun staycation on the property - there was no reason to leave! We saw a concert, went to a dance club, played in the casino, and ate great food. Next time I will go to the spa. It was easy, breezy, and parking is free. The holiday decorations are really spectacular.

My name is Greg, and I want to take a moment to recognize Fatima for her exceptional service during my recent stay. Upon arrival, I found that my king-size room was unavailable. Fatima went above and beyond to ensure my comfort and satisfaction, demonstrating remarkable dedication and professionalism. Her efforts truly made a difference in my experience and were the deciding factor in my choice to continue staying at the MGM during my visits to Washington. Thank you, Fatima, for your outstanding service!

Excellent customer service! There is a young lady, Reneé at the front desk of the hotel at MGM National Harbor, and she has the best customer service. She understands and exemplifies the MGM brand. She has a welcoming personality and great smile. She deserves a promotion!

I will begin by saying that I have been going to MGM since its grand opening. I have been a Platinum member (never any perks such as parking, gold room, hotel offers...only perk was a breakfast back in the day where I was able to bring a guest). As the years have gone on, I usually maintain gold status and the perks are pretty much the same.. not a lot. The main reason for writing today is the disappointment when I lose so much cash playing the slots and never seen to be able to clear $50 -$100 whenever they have their promotions of Wheel of Winners, Mystery Free play and any other kiosk games. I only tend to get $10 to $25. Note that my weekly free play amount is never over $30. I'm curious how much someone has to lose when playing in order to get a few dollars more ( when I say losing cash, I'm speaking many times $1300 sometimes plus per month) I've cut back going to MGM because I feel discriminated against. Going forward, planning to quit going all together ( they do have enough people going to the facility that they can overlook folks). I'm tired of complaining, losing my money and not given fair share of promotions.

MGM National Harbor Hotel staff was nice and friendly. Rooms were nice. We booked two rooms: Corner Suite and a 2-queen bed! Corner Suite was quiet and spacious. 2-queen bed room was noisy due to the neighbors! Housekeeping staff was nice to deliver items that I need.

Casino review: This establishment offers the standard slots and upstairs poker tables. Main floor also has several table games to include Black Jack. They will raise the minimum when the night gets late in order to try to shut tables down and move crowds together. There is a smokers area out on the balcony to play slots or step away. Security at entrance. Trying to find any beverage late hours is non-existent. The bars close and to even get a water or soda, you have to find a waitress, but wait. Even if you find a waitress, they, with a straight face, will tell you that you have to be playing to order a drink. So when you are playing, they never seem to come around and so just give up on being thirsty as you will surely die of thirst. Changing my review to 3 stars. The parking garage is sketch with people loitering around waiting to rob you when you come out. Change my mind again, two stars. We've seen a lot better in the 2-3 hour area.

Let me start by saying this, I dislike going to casinos and gambling as a whole. My dad wanted to go Thanksgiving Day while we were with his sister and my cousins...My Aunt was tired but my cousin went along with my brother...My brother gives my dad money and 1 hour...I buy my cousin a drink....I take $60 out...Give $40 to my cousin to come here on his Bday and spend $20...I win $75 on $2.25 spin...I cash out lol!!!!! My dad comes back with brother and says he won $600...I say it is best we leave. It is smaller than most casinos...Small and more intimate. It is clean and lively and the higher ceiling make it brighter and more inviting. I like going here over Atlantic City and Las Vegas which I have been to more than I want...Once you are in LV or AC you are trapped at least for a day...Here you can leave quick and easy. Their bar is solid and the drinks well made and strong...That stood out. Worth going for a quick fix or if you are in the area.

Came here with friends and we had a great time. I did not come to gamble, just had a few adult beverages with friends. The gentleman at the bar took great care of our group. If you're into gambling, trying out a few games, or slot machines, they have a bit of something for everyone.

I mean it's a Casino. I've won big there and have witnessed people win the Jackpot multiple times. I've missed out on huge payouts because I didn't make the right move. Highly recommend although they need to unban my boy because he didn't do anything wrong. Someone stole his chips but they banned him instead and he didn't put his hands on anyone period. He just won too much money and had to find a reason

I've never been here before. This place is fabulous. So excited to see Bill Maher as this was a surprise from my hubby and an early birthday present.

We attended two shows at this venue and found it to be very accommodating and comfortable. Parking is free, so that is a big plus. There are great options for meals in the casino. Staff are friendly and they move the lines quickly. All of the facilities were good and strolling through the casino is great fun.

We used to come here often for food, casino, and lobby bar. After being on travel more, this was our first visit back to this MGM since Feb 2024. The center decor was changed as a clock work. Restaurants and food court is going well like usual. A new cocktail lounge opened in place of the luxury home decor shop. Bakery items look yummy but service was not attentive at all. As i was walking up to the counter, 2 female workers behind the counter started chatting, totally ignored me, as a customer, I had to wait till they are done chatting about their personal matters before they were able to pay any attention to me. Lobby bar service and drink quality has gone down so much, which was my most unsatisfactory experience. First of all, the bartender was cold, LOL, you know what I mean, there was not small talks after I sat down and I had to wait for him to take orders from 2 others who came after me, before he came over to ask what i wanted. Ordered a classic drink, old fashion and it came out so sloppy with an orange wedge squeezed into the chipped whiskey glass. ‍and tasted very sweet like too much mixers in the tumbler. Well, I was not suprised, since the bartender had his eyes fixed on the TV while he was string my drink. A bit later, 2 females dressed in a lot less fabric came over, loudly orderd 2 drinks, and the bartender was attentive to them the entire time. So I guess he was not a cold person, just seletive of who he wants to entertain. ‍ This happened on July 14 between 6-8pm, I am sure management can figure out who was working where during that time period, and implement appropriate employees re-trainings. We all know employees behaviors and attitudes represents the image of a business. Looking forward to a better experience when we visit the next time.

Came here because of the hub. Thought there was gonna be a Latina baddie waiting for me in the hotel room, but instead saw a bed. Bed was alright, but still didn't have my baddie. Only stayed there for one night. Bathrooms were actually good, I might've busted. My room was very clean, service was wonderful. I went to a near by bar to see a skibidi light show. I edged to it. Anyways, peace out.

Wonderful dinner out with family. The drinks were really lovely. We had two different types of margaritas and the crab appetizer was absolutely amazing. All the food was delicious and the Rino was definitely worth it. I would definitely come back here for a special occasion.

First time staying here. The drive in can be a little confusing if you're not familiar with layout. The parking garage was easy to get into but also had me feeling like I needed to be on alert as it didn't seem the most secure nor safe place. However, as soon as I got off the elevator, I was calmed. The first impression of the MGM is just lovely. The shops and decor made me want to stop and just take it all in. The receptionist was polite and very helpful. The shop next to the reception desk has snacks and little quick ups but as with most hotels the cost is ridiculous, $6 dollars for a monster energy drink? Anyway, after getting off the 20th floor and I got to my corner room and was delighted with joy. The room was presented nicely and there was a handwritten note with a pair of dice on the nightstand. The view was lovely and the bathroom just sealed the deal for me. The bed was comfortable and the staff seemed to be attentive and friendly. I would definitely staying here and I plan to revisit very soon.

Fatima at the front desk at check in went above and beyond to help sort out a booking error and helped me get refunded for booking two reservations for the same day.

The casino was exceptionally different from the reviews I read about it a year ago. I enjoyed my time here and had more luck using the slot machines requiring little money - 18 cents to 30 cents a spin - except for one 75 cents a spin slot machine. The most interactive and highest wins I made were from the cheapest and most outdated slot machines. They were also the most entertaining and fun. The slot machines I found uninteresting, too expensive, confusing, and were not very engaging in visuals & sounds were the ones I lost the most money on with no wins in the first few seconds. I had read past reviews complaining that it was difficult to win and how expensive the slot machines were. I noticed that I could tell in the first minute I used slot machine if it was worth it. I always walked out with more money than I spent and sampled a lot of machines. They discontinued the slot machine I wanted to try. Two floors have slot machines. There are less slot machines on the higher level poker table floor - more dated as well. I was impressed by how spacious, new, and clean every thing looked especially the bathrooms. Staff was courteous and polite. There were no crowds, no traffic, and parking spots were easy to secure. The smokers have nice spacious & beautiful outdoor areas to smoke yet the cigarette vending machines there offer cigarettes at $20 a pack. The food court is nice with outdoor seating as well. Military discounts are 10-25% off in some of the food court shops on Monday to Thursday. You also get bumped up to a higher status - Pearl - when you sign up & show military ID for your MGM card and a chance to win $10 to $10,000 free play for your first day membership. MGM is worth checking out for fun and entertainment. It is the nicest casino I have been to in a long time, yet it is not as fantastic as Las Vegas casinos.

I don't gamble, but I actually enjoy the MGM every time I'm here. They have amazing concerts! The bar in the lobby is often too busy, but the lounge singer is a very nice touch. Her name is Desiree! The casino itself is fine but I come here for the shows.

This was my first time at the MGM and there's a parking lot close to the MGM. The parking attendants did a great job of directing you to a space and to the venue. I love there was no additional charge for the parking. Once inside the MGM it felt exquisite. The the lower level was decorated for the Chinese New Year and this huge dragon was on one side and on the other was a tree of gold coins. What a wonderful display that made you feel like you were in the Orient. There are plenty of restaurants options to choose from to delight your tastebuds. We only had time for quick bite before the concert and decide on the Bellagio Patisserie which gives you French cafe vibes . I opted for turkey panni with bacon which was delish. The pastries looked delish and a couple of patrons actually had couple of loaves of sweet breads, macaroons, and cookies in their arms. Service was also great considering the huge line. Once in the concert the sound was great, but since I was in the nose bleed section, I would have appreciated some close ups on the 2 screens so I didn't have to feel so far away. The other issue was the heat. I was a bit warm and it was until intermission that I felt they had turned on a little air. Thank God for that little bit of air because the heat was about to take me out. All in all this was a good enough experience that I would love to book a room for the next concert I see at the MGM.

Went to the One Hallelujah concert last night and it was a treat!! I wish the show started on time...but over all it was worth every cent! Not to mention while I was enjoying the show the hubs was feeling lucky and winning!! Hahaaa. One stop shop for some adult entertainment...for those who like to gamble a little or a lot lol and also some good eats with plenty options for whatever your feeling... Happy Yelping!

It's a beautiful place to visit especially at Christmas! The decorations were absolutely gorgeous!!!

What to say!!!! Best place to gamble and have a great time and you will definitely need to stop here for some fun at MGM National Harbor. But what makes this casino stand out and makes it the best is Mike Jones . His EXTRAORDINARY and his presence alone speaks for himself . We always have an amazing time and he simply makes it even better . Mike Jones always has a smile on his face , welcoming personality and is super friendly. You will always wanna come back to say Hello to Mike but to always win big here also at MGM ! Make sure on your next visit to ask for Mike Jones and say Hello. You won't be disappointed with his amazing customer service skills :) ... #mikejonesforthewin

Great place to see a concert! There are no bad seats from the floor to the very top levels! Can't wait to see the next show here!

Several options to shop and eat. The casino was huge and it has very open space to get your steps in! The food in the casino restaurant wasn't available when we went which was disappointing so we went to the food court.

Renee, at the Hotel Front Desk was AMAZINGGGGGG!!! It was my birthday and she was the icing on the cake with ensuring that I had a phenomenal start to my day. She was so kind and really helped me so much. She makes me want to come back often. Her service was truly the best! Thank you Renee for an unforgettable birthday!!!!

Great getaway spot. There are plenty of food options... my favorite is the steak House. Late nights, you can always grab a bite at Saigon Street, which stays open to serve the night owls.

The rooms are very spacious & up to date. Super clean. The bathrooms are huge & beautiful with a vanity, double sink, & plenty of light. I will definitely be staying again for a staycation. Housekeeping was SUPER friendly. The only complaint I have is the tv's are not smart tv's so no netflix, and the windows from the outside were super dirty!

The complex is quite magical and the team is superb! I also love the beautiful decorations

A beautiful hotel/casino with a really nice outdoor area to walk around and see lovely views of National Harbor, Potomac River and Alexandria. Excellent place to see a concert in the 3000 seat theater. Plenty of restaurants some of which are only open TH-Sun. They decorate the lobby seasonally and it's always worth seeing. The casino is nice and offers every table game & slot to donate your money. The table limits are too high for my taste. I like my visits but nothing here is low cost. Free parking is a bonus.

I have to preface this review with - this was a work trip and the company got a block of rooms at a discounted rate, so I'm not sure how much the rooms were, but they wouldn't give me credit for Marriott Bonvoy stay or points because of the discount. This was disheartening, but the rooms were very nice and SO QUIET! Very comfortable bed, shower, room was spacious and so quiet. TV channels.... Not so much. No premium channels and no streaming like I'm used to with a Marriott property. But they probably want you to go to the casino!

Me and my band Jazzy Blu performed for a Gala at the MGM Theatre in November 2024, and I left my Jacket with my glasses...I'm almost blind! And MGM tracked me down and emailed me letting me know they had my jacket and glasses. I was soooo grateful and thankful to MGM National Harbor for being so customer friendly and going beyond the call of duty! Thank you Thank you Thank you! You Guys Rock! Nikk Taylor, Jazzy Blu!

I would like to take a moment to share my wonderful experiences with Renee' at the MGM Hotel front desk. Every time I've visited the casino, she has been a true standout. Renee' is always pleasant and extremely helpful. Although I've never stayed at the hotel, Renee' goes out of her way to ensure that all my questions about the hotel are answered with a smile. Her professionalism and kindness truly make a difference, and it's clear she cares about making guests feel welcome. It's always a pleasure to interact with her, and I look forward to my next visit knowing I'll receive top-notch service. Thank you Renee', for your amazing hospitality!

The marketing consultant, Mike Jones handling things very professionally and the friendliest person.

***Casino review*** I'm not in the business of losing my money BUT this was surely an entertaining time. Took my parents here and they enjoyed themselves. Parking is free and abundant in the garage. The restrooms were very clean, along with all other general spaces in the casino. Lastly, there are oh so many ways to lose your money lol... the chances are endless. If this is your jam, you will enjoy.

I went to a lounge area of the casino to celebrate a girlfriend's birthday. There was a lot of people. They have a live dj and a bar. I had a great time.

Always neat and easy to navigate. The only issue is the limited side for elevators after shows. Don't forget to explore the outside Pavillion on nice days. The views are great of the harbor. The fountains and visual displays are ever changing and nice. The restaurants choices need to be better so I don't have to eat at the harbor before going to shows. The Osteria Italian restaurant is below par. Diablo is prime real estate for patio, nightlife, dancing, decor but the food is not popular. The food court has good options.

I recommend the Hotel, I don't gamble but the Hotel room and the staff were exceptional. From the time we called the hotel operator, the Valet staff, bell captains, front desk team and housekeeping staff were absolutely wonderful! They were exceptional. The housekeeping staff accommodated all of our extra needs . The housekeeper didn't even want to take a gratuity. The rooms were cleaned with excellence and as soon as we requested service. And the pool was fabulous, with a beautiful view of the Potomac. Oh and the hotel operators were exceptional and the room service attendant. The entire staff needs a raise especially the housekeepers, they have the toughest job. I am very particular. I don't like walking barefoot on hotel carpet, because even luxury hotels sometimes will leave your feet black- but not at this hotel. The only thing I think the pool should have longer hours, and food/ drinks poolside. And room service should have a table and better menu with longer room service hours.

Nice Casino/ Hotel. Gaming floor has a large selection of slots and tables. We had a great time and enjoyed the atmosphere! Outside views were nice and they have ample seating if you want to enjoy the weather. Food options are available not a lot but enough.

On arrival we parked on level 4 in parking garage and we were greeted by urine. The smell was so strong and it was not in one spot but the whole area. Yuck! People are disgusting and unhygienic. We did not see or explore hotel, only casino. It was after lunch on a Saturday and none of the restaurants were open. Stunning view outdoors but they were all closed so we had to try food court. Super expensive which we expected and it was not good. We prefer Arundel Mills Casino but I gave all stars review since I won some $$ which was a fun surprise and paid for our outing. Thanks MGM. Please do something about the parking lot stench. Not a great first impression.

This Casino is absolutely stunning from the inside out! So many places to eat, shop, lounge, bar-hop and be entertained! Let's not forget the slot machines! Lol!

It has been a while since I left a review. MGM is near our house. Getting home, even in rush hour isn't that complicated. I love the photo opps. The giant decorations in the lobby are always wonderful. They change every few months. The social media posts have dates of new installations. There is a lovely outside area (near the casino entrance) that has great views of the harbor and a giant media wall. Parking is free. It should be. MGM charges for everything else (except the small bottles of water in the casino). There are lots of restaurants inside the hotel. They have changed over several times since the grand opening. The food court has several dining options. There used to be more seating and choices. Those spaces were reduced to accommodate more games. Free MGM membership has occasional perks. There are half price days. The theater has concerts, plays and events. It is great. Even the "nose bleed" section has good views. Tickets can be expensive. You still have box office charges even if you buy onsite. Security is decent. I'm not a high roller but if I can get an escort to my car, when requested. I like meeting friends for coffee and selfies. For me, the MGM experience is about being social. MGM will keep everyone safe. Their bottom line is making money. My bottom line is enjoying the view while in the food area or walking outside.

I have gone here a couple of times to make some sports bets. They have a nice sports book area with plenty of screens to watch the games. They also have plenty of food and drink options and a couple of shops as well. Parking can be a little hectic and the parking spaces are quite tight as well. Overall the casino was very nice and I have always gotten great service there.

what a cluster!!! . we came 2.5 hours ahead of a show to get a drink and perhaps dinner. three restaurants were closed. the only two open would not take any walk ins even for a drink, though there were empty seats everywhere. it is not worth the hype the travel frustrations and the lack of food available. shake shack had 35 people in line to order and they were an hour behind for fast food!!! we won't be back for an evening out or show. wish we'd stayed in Old Town Alexandria. you should too!!!

I was visiting DC and had the opportunity to check out the MGM casino in National Harbor. It was pouring down rain so the parking deck was welcoming ‍ Nothing like the ringing sounds of the slot machine and the buzzing of ppl moving from machine to machine. I went straight to the bar and ordered my fav drink Liquid Marijuana it's kinda like a Bob Marley it's so tasty and it was strong just the way I like it!! It was warm inside or it possibly could've been the drink ‍ either way they have an area located outside with heaters and slot machines so that was cool. I played a few slot machines and grabbed a bite to eat. Overall it's a nice size casino and maybe next time I'll make it upstairs. Check out my drink! Until next time SYOY!

If you told me this casino was built in the 70s I would 100% believe it. It's so musty dusty vibes. Maybe I just don't understand the thrill of gambling. After putting in a $20 bill and losing it immediately, we were done for the night LOL. I will say though, the lobby decorations are always so pretty and worth it to check out. Slay mgm for that.

This place is a lot, in both bad and good. I have spent a lot of time in vegas and have a certain expectation for hotels and casinos. Now parking lots aren't the first thing I think about for the casinos I visit, but boy does it smell like piss and weed. Either the cleaning staff is missing some giant pee stains, or its happening way to frequently than it should. There are also other areas that may have defecation but I try to walk away as soon as I smell it. Once in the elevators, the entrance of the casino is quite nice. They have security at the front checking bags and IDs. Sometimes this queue can take a minute. Once inside the casino floor, you will be met with a giant bar with plenty of staff. Most people line up in the middle but I encourage you to not line up and make your way to the sides for faster service. There are plenty of gaming seats and the games are modern. They have several other sections I did not get to visit, but for the casino and outside area, I would say it is a fun experience if you have friends or family in town. They have drinks, plenty of food, and even a dancing area. It can get packed on friday and saturday, but you'll still find a crowd throughout the week. The outdoor area is beautiful and I recommend checking it out for the iconic scenery and views. I really like this casino and recommend it for both locals and visitors.

Amazing experience staying in a corner suite at the MGM National Harbor! The room is spacious and the bathroom is very nice as it has a separate vanity area. Although the food from room service was flavorless, at least the service was quick. MGM has tons to offer - beautiful artwork, the casino, and several delicious restaurants (I love ginger!). MGM is close to National Harbor and DC and is a great place to stay.

Mike Jones in casino marketing is the only reason I still come here, he has great service and attends to all my needs every time i come here everybody treats me like I don't deserve to be attended to. He makes sure im good to go, Mike Jones for mayor.

This is the most horrible customer service in a casino that I have ever experienced. The cashout voucher in Md has an expiration date on it. If you do not cash them out before the expiraction date you are ass out and the money goes to the state. Nothing like Vegas at all. So just be aware when you don't cash out in a timely manner with your cashout voucher. It took three managers to talk too before getting an answer of why this is.

About a 20 min wait to order and they quoted us 30 min for cooked food. Got croissants instead which were pretty good. Just awful customer service and zero concern about the huge line building. Only one cash register open. Chefs and others just sitting there doing nothing so I'm not sure why the crazy wait for cooked food.