Lyn M.
Yelp
So this is one of my favorite neighborhood haunts. I live only three blocks away and it is, by far, my favorite place to watch Saints games. I also very much enjoy the patio and that they are dog friendly.
The food is consistently delicious. I particularly enjoy the shrimp tacos and the fried chicken livers. Drinks are always good and the regular staff are always efficient. I'm amazed at how they handle such volume on game days!
I have some friends who visit often, and it is their favorite place. The last time they visited,they brought along two additional friends. We had Saints tickets (noon game) and wanted to pop in for a quick brunch before heading downtown. According to Yelp, they open at 10 a.m. So we walked there and arrived at 9:50 a.m. We could see someone moving about inside and just waited until it was time to open. The employee (female) came out just after 10, keys in hand, unlocked the door, put the keys on a nearby picnic table and proceeded to put out sidewalk chairs, etc., without even acknowledging us. Finally, I asked what time they would be opening, as we understood it to be 10 a.m. She said no, that's not the time they open and she wasn't sure what time they would be opening that day. She said, "Maybe 11, or it could be 10:30, let me go ask." We also said we would be cool just sitting at the bar until t hey opened. She returned and said she was sorry but nothing was prepared and it would be 11 a.m. at the earliest. So, i get it. i really do. Sometimes, you just aren't ready and need a little more time. But, by all means, try to be as accommodating as you can. There was a group of 5 of us - four of whom were from out of town, two who absolutely adore the place and two who have never been. We were very disappointed. If the hours were wrong, they're wrong. But the lack of concern and the failure to make any accommodations, was disappointing to say the least.
I will return because this has honestly not been the type of service I have come to know MCYC for. Hopefully, this note will cause management to take notice, work with the employee on how to best accommodate guests or handle such situations, and get with Yelp to make sure the hours are correct.