Della T.
Google
TLDR uncontrolled pets pissing/pooping everywhere.
I stayed here from July 2022-July 2023. At first the apartment was fine. It took a month to get my dishwasher fixed but whatever.
Soon, pets started terrorizing the apartment. Poop in the garage, poop in the elevators, pee in the stairway carpets and the smell doesn't go away no matter how many times they clean. The poop also doesn't go away until some unsuspecting resident drives over it with their car and smears the smell into the pavement. The worst part was my upstairs neighbor who literally let their dog pee all over their balcony. For months, I had pee dripping down my screen door, crystallizing on the glass, and the smell was rancid. It was 80F+ in my apartment and I couldn't open windows/doors bc the smell would permeate everything.
I emailed management several times, and I'm sure I wasn't the only neighbor complaining. When I finally got them to address the issue and clean my balcony, they left a pee rag on my rug and my door unlocked (I was on vacation for a week, and reading other reviews about break-ins, I'm glad nothing happened). I had to follow up in person bc they didn't respond to my emails and they assured me the problem was resolved and would not go into detail. I trusted them, but of course the pee came back like a week later.
Overall, there are some employees in the leasing office that are trying their best and actually get things done, but most of the staff is incompetent, annoyed when you ask them to do their job, and make fake promises so you stop bothering them. Hopefully they have fixed things since I moved out. 🐕🦺💩