Edgardo Santiago
Google
This location would be a 5 star if management simply trains one waitress to
concentrate on giving the customers of all colors, ages, groups, sizes a great experience. The skinny, somewhat blonde girl hair that the receipt says goes by Keely C gave me and my family what we all considered to be the worst customer service experience ever received, and we eat out a lot. It started from the moment that she took us to our table, but, when we looked at her interaction at other tables, she was all laughter, and we couldn't figure out why she was not giving us that energy, and our only conclusion as sad as it sounds, is that we were literally the only table that was not caucausian....and I hate even typing this, but nothing else made sense considering how it went from beginning to end. If that training took place, this place would definitely be a 4 to 5 star experience for all the people. For me, atmosphere and service go hand in hand. The lady with the long curly black hair not in uniform was very kind, but unfortunately not our server. To end on a good note, the pizza is delicious.....update....they reached out to me and offered me a gift card and for us to return, but we declined it. So, I appreciate the effort to provide us with a better experience. We want this to serve as tool to improve service, not for us to get a free meal.