Annalise K.
Yelp
This has been my comfort restaurant for the past year. I come here almost every week--that's how much I love it. The food, the banchan, and the friendly staff have always made this place feel like home.
But today was a completely different experience. A new lady was serving our table, and from the start, she was noticeably rude. When she began grilling our meat, she ended up burning nearly half of it. From the way she handled the grill, it was clear she was either inexperienced or not paying close attention. That alone was disappointing, but it wasn't the only issue.
I ordered my usual cold noodles, and when I added the 겨자 (mustard) sauce--just like I always do--it was unexpectedly much spicier. I politely asked if the sauce had changed, in hopes of requesting a little more of the soup base to help balance the flavor.
To my surprise, she responded in a passive-aggressive tone that immediately made me feel uncomfortable, as if I had said something wrong. She began rambling with a raised voice, saying things like, "I worked here two years ago how would I know," and "I told you not to add too much sauce earlier." (She did mention that, but I had noticed a difference in the taste, which is why I asked if the sauce had changed.) Her tone grew increasingly defensive, which only made the situation more uncomfortable.
A few minutes later, noticing our unhappy expressions, she returned and asked, "You're not mad, are you?" ("삐지신거 아니죠?"). I've never heard something like that from restaurant staff before, and it truly caught me off guard.
As someone treating a dear friend, I felt both frustrated and embarrassed. He looked clearly uncomfortable and kept eating just to be polite, but I could tell he wasn't enjoying the meal. I completely lost my appetite and left both the noodles and meat untouched.
I've loved Morangak for a long time, and this is the first time I've ever had an issue. But today's experience left such a bad impression that I honestly don't know if I'll be returning.