Jennifer Solis
Google
2.5 - 3 stars on this occasion usually it’s 4+:
The pizzas flavor was good besides it being drenched in sauce and not even sliced. Ingredients taste fresh but yeah.. details below
Ordered a pizza online for pickup, Saturday March 16, at 8:55pm. Asked for sauces (Sri- rancha and Ranch) on the side in the “Special Instructions” as it was for sharing and my partner doesn’t enjoy the sauces. I arrived earlier than the pick up time, so I patiently waited for about 5 mins in the pickup area, didn’t want to interrupt the worker finishing other pizzas at the expo station. It wasn’t until he closed up the pizza that I later learned was my order, that he asked me what my order was and he handed me the pizza. I asked for the sauces as he only handed me the box, he said he already put the sauces right on the pizza, I explained to him that I had asked for the sauces on the side and it’s on the ticket on the box, he just responded with a, “oh,.. sorry about that”
Another male overheard and approached us, I suspect was the shift lead or manager, and asked, “What’s wrong?” the first employee told him he put the sauces inside on accident & all the shift/manager said was, “Okay.” & walked away. Slightly frustrated not trying to complain to someone who showed little regard for the error, I just left with my pizza. Then when I get home & notice my pizza isn’t sliced. Ordering online is helpful to both the consumer and for the store, but it makes it much less convenient when the quality or accuracy of the order is not handled with care.