Carole Bernhardt
Google
Food is good, however value leaves something to be desired.
Before you call me out for taking issue with the restaurant please know that the manager came by on her rounds to make sure people were satisfied with the product. I told her everything I am going to write here. She was polite, gave me some information I didn't have, and thanked me for my input. So she is a 5/5. Forgot to ask her name, sorry.
Delicatessen is not a word I would use to describe this counter service sandwich shop. You cannot buy meats by the pound or portion thereof, potato salad and coleslaw were only available in single serving sizes, and they only have sweet bread and butter pickles. Delicatessen this place is not.
Craft meats is true, daily made truffle chips is true, meat (and cheese) sandwiches is true so provisions is a much better description.
Normally when you order a sandwich for $13 it comes with - chips, fries, coleslaw - something. Not here. Here you get a sandwich that is maybe $9 worth of food. The sandwich is good, but for the price they need to give you something more - more filling, a side, maybe actual glassware for when you dine in - something.
I did find out that they make their own meats in house. While the manager was less than fully informed on prosciutto's curing process, her point of craft meat over commercial meat was taken into consideration when considering value.
I won't choose to eat here a second time. Having Italian meats for Italian sandwiches, a better value for the goods they are offering, and not using single use plastic for in restaurant dining would go a long way to changing my mind.