Victoria
Google
I visited the crepe stand at the RVA Big Market recently hoping to try a savory crepe. The menu wasn’t very clear about options and pricing, which led me to ask several questions.
I didn’t initially want the salad that comes with the savory crepe, but I thought the salad still came with the sweet crepe base I ordered. I chose savory toppings and was okay with leaving the salad on (savory base or not) because I didn’t want to complicate my order. Earlier, the owner offered to remove the salad and give me a discount if I chose the savory crepe base, but I preferred the original sweet crepe base, which is how I’ve usually had crepes- savory toppings or not, even when visiting France, and realized I didn’t care about the salad or not.
I told the man at the register that if the salad came with the crepe I had just ordered, I would take it, as I would have done with the other savory base option. He then explained that the salad didn’t come with that crepe base I ordered, and I said that was fine and that my order was complete, but that’s when the woman preparing the crepes visibly rolled her eyes.
I understand everyone can have a tough day, and I was having a difficult morning myself. I was also very indecisive because things weren’t made clear. I just wanted some clarity about the menu. Because of this experience, I chose not to order and left disappointed. I likely would have been a repeat customer because I like supporting local businesses.
Two stars, because the man at the register was kind and very helpful, willing to answer my questions.