Tyler V.
Yelp
This is our go-to spot in Phoenix for Nashville-style chicken sandwiches. We live in Chandler, but it's worth the drive if you're a fan of this style of chicken sandwich. Other than the drive, the other negative is the parking situation. With it being just a few blocks away from the Footprint Center, parking is limited, and it might take a couple of times to circle around the block to find something. With that being said, I still think it's worth it every now and then.
In all the times that we have gone, it's never been a long wait to order or to get your food. They have their system down pretty well, and we have never had any issues with the staff. Everyone always seems to be working, even when it's a "downtime" in the restaurant.
In terms of heat level, I usually go with a medium spice. I like hot and probably enjoy it more than others, but with Nashville spice, I think there's a diminishing return when you up the level of spice. When it gets too spicy, it's hard to eat, and you can't enjoy the flavor. Medium is just enough, in my opinion, so that you can enjoy the slaw, dipping sauce, and crunchiness of the sandwich.
Inside, it's filled with mugshots of celebrities which is always fun to look at. There are probably some you wouldn't think of, and I'm sure you'd get a laugh at. There are televisions on, usually playing sports, but usually plenty of seating. I don't think we've ever had an issue getting a table or sharing a high-top with someone.