Carly B.
Yelp
So.. I have been here multiple times, previously no complaint.
This last time, I took a friend out as she was laid off. Wanted to buy her a couple drinks. So I did. The second round I ordered, they asked for my name multiple times. Ok, whatever, they must have figured it out since they didn't come back to the table after that.
No. I went to cash out, no credit card. My friend and I both witnessed me giving it when I started the tab. Turns out, there was another guest with the same first name. They charged my card, gave it to her, didn't notice. Ok, annoying, embarrassing for them, but whatever, people mess up. But, I have also spent a long time working in food service, and when you mess up, you apologize and usually comp. So they tell me that "other Carly" is a regular, will likely be back tomorrow, they facebooked her, and luckily for me (?) she only bought two drinks. And then.. they tried to charge us 15 bucks on top of whatever they charged my card, which was an amount they did not disclose to me, nor did they tell me however much she deemed to tip or whether they would cancel the charges. And, no, we didn't pay on top of whatever they charged me for someone else's drinks.
I live across town was leaving on vacation the next morning, and was strongly encouraged by Danny in fraud protection (who I called upon arriving home to at least place a hold on my redistributed card) to just cancel the card because I didn't know "what the other Carly was capable of." Touche, Danny, touche. And so I canceled it.
I had given my number to the bartender, who then proceeded to text me the next day to tell me he got the card back (yay? I'm on vacation in another state by now with no ability to access my line of credit due to this dude), and told me that just FYI the card got declined so now he has to pay the bill. Now I have been a bartender, all through nursing school. For one, booze is the easiest/cheapest thing to comp because it has the highest margin in my experience. And secondly, I would comp drinks for a long wait for mac and cheese, much less GIVING AWAY SOMEONE'S CREDIT CARD. So I say, sorry but I turned it off because you gave it to some random person, and they tell me they guess I never make mistakes and ban me from the bar.
THEY BAN ME FROM THE BAR FOR CANCELLING MY CREDIT CARD AFTER THEY GAVE IT TO A STRANGER.
And, according to my credit card company, this is all over $12 some random Carly ordered, and also who presumably left her card at the bar in lieu of mine, which they could have rightly charged. Unless, of course, they were suggesting that I should pay for my drinks (which they had previously said were free after you know, giving away my credit card and means of payment) and were angry I cancelled my card before they charged it, which is a question I posed to the texting bartender and has yet to be answered.