Royal Siu
Google
Moo Tea, at the time of this review, had its grand opening with a promotion of buy one get one 50% off. Deciding that this deal was enticing enough to try their drinks, I decided to go with my brother to try it. However, I wish I didn't.
Due to their promotion, I got two drinks: Jasmine Green Milk Tea and a classic Milk Tea. Both drinks were 25% sugar, no ice, and had boba. When I tried both drinks, they tasted heavily diluted as if they didn't have the ratio correct. I couldn't really taste the tea flavor for either the black tea or the jasmine which was disappointing since I usually get a lower sugar for the higher tea flavor. The boba itself was pretty decent. It was soft with a slight chewiness. The one thing that I did enjoy was that they fill the cup to the brim. However, at the same time, their cup design isn't the greatest.
Their cup design is built for cheese foam as is evident from its rotating top lid. However, because it is a rotating top lid, it isn't very secure as it doesn't lock and will spill pretty easily. Even though Moo Tea tries to secure it with a piece of tape, the drink will still spill even if nothing has been pierced.
The biggest thing that bothered me is their questionable sanitation. When I was watching them work as I was waiting for my drink, I noticed that one of the workers dropped a cup with a sticker (which is used to tell the worker what type of drink it is) on the floor. They picked it up and then pulled a new cup and looked at the old cup. They put back the new cup and decided to rinse off the old cup with water and dry it with a paper towel. After that, they just resumed their regular workflow with the old cup still being used. This is a blatant health hazard and I am not happy with the way the worker decided to handle that situation.
Overall, I don't plan on coming back due to their quality, their questionable workflow, and the value for what I could get from other boba shops nearby.