Hammad Ul-Haq
Google
I’m really angry and extremely disappointed with the service I received at Morrisons Cafe this morning!!!
We thought we were going to have a simple breakfast to start our morning, but it turned out to be more than that—much worse, in fact!!!
We ordered the food the moment we arrived, but the person who served us breakfast was rude, bad-tempered, and obviously did not know how to listen!!!
She seemed to think she was serving children instead of three adults, which only added to the frustration!!!
When we placed the order we simply specifically asked for no egg on my breakfast due to an allergy, and what does she do she puts egg on my breakfast anyway!!!
Not only is that incredibly careless, but also dangerous!!!
They didn’t even get a simple order right, which just made things worse!!!
From the moment we arrived, we felt unwelcome!!!
The staff’s customer service overall was poor and rude, which just made things worse!!!
Our food was delayed, and when it did arrive, it was poorly prepared and not what we expected!!!
The entire experience left us feeling let down!!!
What was supposed to be a simple breakfast turned into a nightmare and one of the most frustrating experiences I’ve had at a cafe!!!
This experience ruined our morning, and I’ve never been so disappointed!!!
I would suggest that management review their staff training and customer service standards!!!
This will definitely be the last time I eat at Morrisons Cafe!!!