Morrisons

I tend to shop more at Victoria Morrisons on Ingleby Rd. Yes, it's products can be expensive, well, all main stream supermarkets are nowadays. Though, despite its high prices, it has a Café for a nice relax chill tea or coffee, after shopping or before, you decide. It has Halal butchers, another bonus, as compared to Asda, they don't have a Cafe or in house Muslim butchers. It's spacious and far bigger than Thornbury Supermarket, that one doesn't have a Cafe. One of my favourite supermarkets.

Visited the store today. 6.45pm on a Tuesday evening and only 1 checkout open, endless que for the self service. Then the 'gentleman' working the only open checkout asked me to move over to self service as he was closing at 7pm, I told him I would wait for the store manager as another customer had already requested to speak to a manager. He told me I could wait somewhere else. So rude and miserable. Imagine working in customer service yet have no clue about customer service. Shop at the Asda around the corner. Far better service. I did speak to the store manager and expressed my distaste. Not all staff are rude though, have had some positive experiences in the past.

I had a very unpleasant experience at the self-service tills at Morrisons Bradford Victoria. A staff member, whose colleagues i heard called him Ify, initially ignored me when I needed assistance. When he eventually responded, his manner was rude, aggressive, and came across as threatening. I left the store feeling shaken and uncomfortable. No customer should feel intimidated while simply trying to shop. Is this what Morrisons represents — rude, threatening and aggressive behaviour towards customers? I sincerely hope Morrisons takes this matter seriously and takes appropriate action against this staff member Ify. I also hope you understand why I am choosing to remain anonymous, as I genuinely felt unsafe due to the aggressive manner displayed.

One of the problems with this and most Morrisons, I've found, is that there is only one person manning the self checkout area. So if you're buying anything with an age limit you have to hang around and wait for them to be available. This situation is made worse by that one attendant having to hand out the carrier bags and scan them through. Either leave the bags where the customers can get them or put more staff on. I've just reduced my rating from four to three. My vegetarian daughter is home for the summer and I have just now realised how shockingly bad your selection of vegetarian food is. Honestly in a store that size there should be way more than one fridge selling fresh vegetarian options and the selection of frozen isn't much better. I put my other stuff back and went to Aldi. So far they have the best selection of choice for the none meat eaters among us. Photo of the frozen meat free freezer. Completely empty.

Massive queues at self scans, they either close them off or they are never working. Staff too busy talking than actually helping anyone at self scan too and this is a regular occurrence. If it wasn’t walking distance for many of their customers it should have been closed a long time ago.

Quite big supermarket with loads of choices and options. Plus point is that they have very good size car park, with loads of parking bays

Has Morrisons changed 🤔 absolutely not. Still have customers dumping stuff they've changed their mind about still got staff walking past & ignoring said items. It's like they can't wait for their shift to be over. Spending all that £ on self service tills & new exits, better spending it on improving staff awareness on how to keep their store clean and tidy

Poor customer service no gloves or tissue in any of the locations & the cashier just couldn’t care less. Wasted my time looking G around for the gloves or tissues nothing plus the four court was dirty & the pumps were not cleaned.

Good Morrisons store. It's average sized, and stocks the usual range of food, drinks, toiletries etc. that you would expect from a supermarket. I find Morrisons has a different feel to it compared to Asda or Tesco, I think it has a friendlier atmosphere in general. They have a lot of tills, so queues aren't usually too bad. Another great point about this store, is it's in a shopping centre. This means there are other shops conveniently outside the till areas so you can look in other shops too. For example Specsavers and The Range (which is next door).