Luna
Google
We came here tonight specifically to play pool after calling ahead to confirm. On the phone, we were told “everyone only gets an hour” and that our name would be added to the list. Sounded fair enough, so we made plans and went.
When we arrived, we double-checked again and were told the current players had just started, so we’d be up in about an hour. No problem—we ordered drinks and waited patiently. After a full hour, we went back to ask because the same group was starting another game.
That’s when the experience turned ugly. The bartender (the same woman who was checking IDs at the door earlier) was shockingly rude, negative, and flat-out aggressive in her tone. Instead of honoring what we were told twice, she cut us off and snapped, “Oh no, I know them, so they can play all night if they want.”
Insane
We wasted our entire night waiting and spending money at the bar, only to be dismissed by a hostile, unprofessional employee
So basically: the “rules” they tell customers don’t apply if you’re friends with the staff. We wasted our night waiting, spending money at the bar under the assumption we’d get to play, only to be brushed off rudely. Unprofessional, disrespectful, and honestly just bad business. If you’re looking for a nice bar and enjoy a game of pool, don’t waste your time here.