Emily H.
Yelp
Avoid this place--it's not worth the money or frustration. We dined here on a Wednesday evening and were seated in the front left section. Our experience started off decently: the server's assistant was attentive and made sure our server, Carlos, came over to take our drink order promptly. However, things quickly went downhill from there.
Carlos seemed disinterested and wasn't helpful at all when my father asked for a wine recommendation. I ordered a Bordeaux blend listed at $15, only to find it charged as $25 on the bill--likely because Carlos swapped the wine without clarifying. Despite the price mix-up, the wine was sadly the highlight of my meal.
The food itself was a disaster. I ordered the Caesar salad, which came unchopped, with whole romaine leaves dumped on a plate, topped with clumpy, dry cheese and a stale crouton. It was as if the crouton had been left out in the sun for days. My father's French onion soup was bland and lacked any depth of flavor.
Then came the true low point: my entree, the lobster ravioli. Do not order this. The dish was composed of five tiny, inch-wide pasta squares stuffed with rubbery, unpleasant lobster. They were topped with a lackluster red sauce and barely any cold pistachio sauce, making for an unappetizing presentation. I honestly think imitation crab would've been better. My father's prime rib was decent, but for a 16 oz portion, the sauce was minimal. We ordered sides of mushrooms, which were overcooked and dry, and mashed potatoes. I initially tried ordering different potatoes, but Carlos seemed unsure of what was actually on the menu.
We always save room for dessert, so we ordered the tarte and warm cake. But both were disappointments. The "warm" cake was cold, as if it had just come from the freezer, and we left it after one bite each. The tart was overcooked, with just a small spoonful of sour cream ice cream. While the caramel was good, it wasn't enough to salvage the dessert.
At the end of the night, Carlos made an awkward attempt to insist that he was the highlight of our dining experience. He'd barely checked in on us, seemed overwhelmed with his tables, and often avoided eye contact. As we left, the table next to us was also voicing similar complaints about Carlos, their missing sides, and cold dessert.
All in all, this was a poorly managed and overpriced experience. I regret the 20% tip I left but hope Carlos is either new to the service industry or will find a more fitting role. I wouldn't recommend this place to anyone looking for quality dining--save your money and your time.