Madison D.
Yelp
Came here with a group of 5 friends on a Sunday night. Was fairly crowded but we got seated pretty quickly. Servers were all friendly and helpful. 4 out of the 5 of us ordered the exact same thing (Spicy Stamina) where 1 person ordered something different.
4 of our dishes came out fairly quickly, and since it was freezing cold out, our 1 friend still waiting on their dish said we could go ahead and get started. Since we were all hungry and cold, we dove into the ramen. The flavors were very good. I've definitely had richer flavors in Los Angeles spots, but above average for sure.
After about 25 minutes, our friend still hadn't gotten their meal. We checked in with our server, and they forgot to put it in. It had gotten busier since we first sat down, so we were all well beyond done with our meals by the time our friend finally got served, about 10 minutes after checking in about it. Since he got the same thing as almost all of us, we noticed his ramen was piled high with ground pork (which is included on the menu as part of this dish), which made us realize that none of our dishes had ground pork in it. Pretty disappointing to pay $20 for a bowl of ramen and get skipped out on the meat. Every single one of us also paid an additional $2.50 - $3 to add an egg or corn to their bowl.
After politely expressing our disappointment that our ramen didn't have any ground pork, and our friend had to eat alone 30+ minutes after the rest of us, the wait staff was apologetic. We honestly were expecting some type of small comped offer of an appetizer, drink, or taking off the extra charges (egg and corn). We had absolutely nothing comped or offered on the bill which was a little surprising given the multiple mistakes.
The bathroom situation inside is also atrocious. It's EXTREMELY small with no where to wait. The bathroom door is wedged in between the kitchen and a service door. A server was coming out of the kitchen with food, so I stepped back closer to the service door to get out of their way, and got nailed in the back of the head by the service door flying open.
Maybe we'd have better luck during a non-dinner time, but I wouldn't go again with how many dining options there are in NYC.