Tim
Google
A very 'off night' indeed.
This place was an utter disappointment. Despite actually having good food and drink the service, staff, and kitchen completely destroy the experience. Read on...
My girlfriend and I decided to try this spot for a cute anniversary dinner. Southern but trendy and upscale seemed like fun. Even though the limited reviews left her a bit skeptical we went for it on a quiet Wednesday night.
It's well decorated like the pictures with a cool open kitchen in the back. Not a ton of seating but besides the bar being full when we arrived it was quiet. We were seated quickly by the bartender, who was pulling double duty of hostess, though our waiter took quite a while to 'find' the table despite pouring water for us when we first arrived.
They have some unique drinks on the menu which have great flavor and reasonable prices, especially for what they are. Not surprised the bar was busy.
The parmesan and garlic butter grilled oysters made a great starter. I dont generally like oysters (or any raw seafood) but yum. Cooked they're fantastic. Like a salty clam but wayyyy better.
Sadly things went downhill from there. The fried chicken comes plain or spicy (Kentucky style?) Which the waiter said had some real kick and suggested I could get the sauce on the side - seemed perfect. Unfortunately they brought it out tossed in the sauce, and yah...that's some rather hot sauce. I could eat it, but wouldn't enjoy it. Since it was suggested I get the sauce on the side in the first place I didnt feel too bad sending it back...
And then it just gets worse. 25+ minutes later I've finished what I wanted of both my sides (garlic mash-generic but ok, mac n cheese-good on top but oily and lacking sauce below), some of her shrimp, and taken a trip to the bathroom. Neither my food nor the waiter have appeared so I went to inquire. The food should be out ... soon. Ok. A few minutes later the chef brings it out in this obnoxious grand flourish holding the tiny plate on his fingertips to present it like 'wooooshhhhhhh'. Seriously guys?
Oh, and that sauce that was supposed to be on the side? Nowhere to be found. 🤷♂️ I give up and just ask for a box so the waiter goes off to get it and the bartender/hostess/now-manager comes over to apologize for the mix up in the kitchen with the chicken. I let her know it was not once, but twice...and she says shes going to take 25% off our bill (mind you, for a meal I was getting in a doggy bag). Whatever, I eat at much fancier places and dollar pizza just the same - its not about the money.
Waiter brings the check, takes my card, brings back A DIFFERENT CHECK charged to my card. In a restaurant with ONE other table seated. Went and asked for the manager/bartender/hostess who then started a scramble to fix the check. That turned into her going back to the bar and the chef and waiter figuring out how go do a refund and re-charge the right check to my card which apparently was ... complicated. The manager comes back and gives me an indifferent sigh and says 'eh sorry, off night'.
While all this was going on (up till the check fix) the chef is ... kind of pacing by the bar and keeps leering over at us. Literally peeking around the wall at what's going on. Yah, I get it, you're the Mr. White of the establishment and want to know what's up. But maybe trust your staff? And if you dont then just come handle it...because it sure was handled horribly.
I'm astounded how effortlessly the staff (and owner) managed to ruin an anniversary dinner despite having good food and drinks in a really cool looking restaurant. Well, except the pleather seat covers...weird.