Mount Charleston Cabins

Came here on the 13th of April and stayed one night. First off the staff here are very polite and helpful. The staff were very understanding when the room we were given had problems like no hot water, fireplace wasn't working, and the heater didn't work. . So they gave us a new room that yes the fireplace worked but the heater did not. The room was ok, but out dated completely..... The patios wood was outdated and you can see screws and nails sticking out so watch your step plus old wood splintering so if you leaned or stepped on a sharp old piece of wood you would get a splinter. . The rooms bed was stiff and appeared old.... The couches were warped and peeling.... The shower barely had hot water and it was just warm for a shower.... The tubs jets had mold inside so no hot tub feature used. The window and certain parts of the room had spider webs and Cobb webbs. . Not knocking this place as I know it may seem but if they updated these cabins and wood steps and more they'd make a solid profit. . I personally would not return due to the fact of how uncomfortable the ved was I did not sleep at all. Mainly tossed and turned all night long. The fan would legit turn on by itself and shut off by itself as if a ghost was their messing with me lol but it was electrical as it was again outdated. . The coffee was trash.... Watered down and definitely would lf preferred a stronger pot so if you come here bring your own! . The view was decent and having a small refrigerator and microwave was helpful. Only benefit I would say to anyone is yes the view was decent other than that hard pass. I can spend $200.00 on a room that actually is updated.

Cozy little cabins in the middle of the most beautiful scenery. The staff was so friendly and helpful to us. They had a complimentary dvd library which I thought was so sweet. There was also a small complimentary breakfast with stuff like granola bars, oatmeal, yogurt. We had never experienced anything other than Texas snow, so being here during a winter storm was such an amazing and new experience for us. My only suggestion would be to include a list of policies to every guest, just so they are aware of expectations. We were woken up 3 or 4 times one night from very noisy neighbors between 11pm-3 am. Since there is no staff this late, no policies stating quiet hours, and since we didn’t feel comfortable confronting the group, we weren’t sure the best way to address the issue. Overall, it was an amazing experience and we will absolutely be returning.

The view was great! Unfortunately we were not aware that the bath/shower had an open floor plan (staying with teenagers), the Continental breakfast is sugary prepackaged donuts and pop tarts with open 10 oz cups of coffee and OJ, and we found several (thankfully dead) battle type bugs in the room, one in the twin bed. It was pet friendly which was nice. On the other hand, there were swarms of gnats or some such bug all over and it was impossible to go anywhere in the parking lot.

10 out of 10 experience! Our family absolutely loved the cabins for our Xmas vacation. It was quaint and cozy. I had cabin 19 and the views over the balcony were aaaamazing! Even the views from our bed in the mornings were incredible, Our cabin included a mini fridge and microwave with a fireplace in the center. Keep in mind, the jacuzzi hot tub/shower is next to the bed. Everyone who worked there was super welcoming, super friendly. In the lobby they had hot chocolate packs for us and free movie rental. Meals: before our trip they mentioned in emails about no restaurant on site. But that is not a problem at all. I saw other families use the facilities Grill and there is also a restaurant 2miles out. We just drove down the mountain to eat out, which is only like 35mins from the cabins. Activities: There is plenty of hiking trails and also Lee Canyon, the ski resort. Highly recommend for families!

100% the best decision I've made in a long time! These cabins are amazing. They are so clean and the staff is extremely kind and helpful. The rooms come with a huge tub so don't forget your candles and bath bombs. And nothing better than having your pups by your side. Cathedral Rock is the closest trail, which is closed about half way through but still a nice workout with beautiful views. We also did the Eagles Nest Trail which is off of Fletcher Canyon trail. It can get hot without much shade in most areas but the views are so worth it. Can't wait to go back!!

This place is the unknown charm of Vegas. The staff are amazing, kind, friendly and took care of everything. I brought my puppy as a treat for getting house trained. The first night I stayed there, I left his bells on the door. I called to let them know I left them. When I returned to stay. . They told me the bells were on the door! Just that little bit of attention and care really makes the difference. The views are amazing! The bath tub is fire! And the whole room is comfortable and clean. Couldn't ask for more! What a great stay.

We live in Vegas and 30 minutes from our house sits these cabins in the mountains. We did one night for fun and enjoyed it. The staff were very friendly and professional. I read other reviews about cleanliness. Everything from 8ft down was clean. Higher up there was some dust, but that's to be expected. I highly recommend this place!

Fantastic view of the mountain and exceptional customer service. We'll be back again for the third time. Thank you.

Needed to get away from the hustle and bustle of Las Vegas. The dogs & I have never had a real vacation together before. This place is completely underrated. If you're a low-maintenance person who appreciates solitude, go here and you'll love it! I brought a mini freezer for my dogs' food (low voltage, just to be safe!) Moved some furniture around to get things as comfy as possible for us all, just to make it our own for a little while. Of course I put the furniture back to the way it was prior, cleaned my own messes, etc. I brought microwavable foods for myself, really had it feeling like a glamping trip :) they offer free breakfast in the morning! I hear it's great! I personally slept in as long as I could, so I brought meals for myself, knowing I'd be sleeping in. I had reception, but I actually wanted to disconnect. The sights were so gorgeous, and rarely logged into the wifi (they offer that!) And primarily used my phone for pictures. The view is breathtaking.. (these images don't do an ounce of justice compared to seeing it in person) I brought 2 dogs with me, and they loved it SO much! Also, this isn't super far from Vegas, I realized I forgot a few things and was happy to be able to drive home and back without killing daylight! This is the PERFECT getaway. Pros: -We saw 6 wild horses -Mom and pop vibes; my favorite. Not some high-end multimillion $ owned place. NOTHING like casino stays. this is its own experience, with a small amount of staff doing the best they can. -The reviews had me so scared and hesitant, I'm so grateful that I took the leap and just did it. -Pet friendly! don't be a jerk, pick up after your pets and please be kind to the staff. I'd never expect anybody to clean up any of my dogs messes. (They are potty trained so they go outside on walks and hikes) but if your pet isn't potty trained, please don't make the staff clean up after you, let's ensure this place stays pet-friendly for as long as possible. -There's no need to call them, the office is SO close to the cabins, a tiny walk and they'll get everything taken care of! Keep in mind, you're in the middle of the woods, phone calls aren't always a possibility. -It feels SAFE. The staff isn't there overnight, so if you're alone, it might feel a little spooky, but all the guests just keep to themselves, didn't get spooked not one bit. -We saw ZERO bugs! -Laundry pick-up came quickly and efficiently. I needed way more towels than I had expected, and they were quick to give me towels right at the front desk -I only wanted room service when we were out of the room hiking, and I communicated that with the front desk and they ensured it would be done while we were out and about. They followed through. We came back and everything was back to normal. -THE STAFF! AMAZING! Thomas, Jeff, Maria,Irene & Margarite. (I stayed long enough that I was able to meet everybody. They are so professional, kind, and considerate! Such a joy to converse with them all!) -the cabins are individual, not connected to anything. so you don't have to hear anything through thin walls, you're truly in your own orb of peace, quiet and birds chirping -the pricing is JUST RIGHT, any higher, I wouldn't have wanted to stay for as long as I did. Worth every single penny. -JET BATH- oh my lanta. I could go swimming in that tub. (I brought my own cleaning supplies for that, just to be safe!) But it was incredibly clean to begin with. The tub makes you just want to relax. Such a treat! -This ended up being the best possible experience and bonding time with my dogs away from home. I look forward to booking room 13 again. *please don't change your prices lol* -My dogs didn't want to leave, we all found ourselves sitting on the patio or going for hikes as much as possible. Cons: -maybe adding a few more lights outside in the parking lot/walkways. It would make the late-night walks more fun since in the woods it gets PITCH BLACK dark. If not, that's okay, I'll just bring a huge flashlight next time -a few rugs would be great, the floors are quite cold in the morning. Although, I requested a lot of towels for this reason and you provided that immediately, thank you!! -reviews scared me. Take the negative reviews with a grain of salt. Don't stress about it prior to your experience like I did, such a waste of my time to take the negative reviews so seriously. I'm grateful to have found this gem.. I've told all of my friends about how lovely this place is, and they all plan on booking for their next vacation with their own children and pets. Thank you to the staff, for answering all of my questions even before the stay, putting my mind at ease, and welcoming us so kindly! You guys made this stay so stress-free. Your hard work is appreciated. Thank you. Looking forward to seeing you all again.

OMGOSH BEST PLACE EVER!! Do I came up here for my bday This lodge is soo amazing very personal cabins are separated deep jetted tub a coffee pot microwave and fridge Wrap around balcony This hotels are perfect The view from ur balcony to admire the trees and rocks Peace of mind escape from the hustle an bustle for real life Now shout out Juan not Kevin He was very helpful personable knowledgeable Also the boss was super cool He came to the room Yo help w the tv Everyone here is a pleasure to ask U WONT REGRET BOOKING PROMISE!!

Be aware misleading information on their website! There is no restaurant or place to eat.. Their website has photos of food and menu that makes you think there is a place to eat. LIEEEE Cons -No where to eat unless you drive few miles down to another lodge with really bad food. -cabins need updating... beat up old furniture, -Floors are Tile and no rug to keep your feet warm in winter. -check in is from2-5 (you better not miss your check in window) -jacuzzi tub is gross looking.. wouldn't get in -no basic amenities, (Super rough towels ,no drinking water, no tissue paper, no pen or paper, etc -if you have pet allergies stay away. They let pets in, and that requires deep cleaning after. which doesn't happen here. -dust collecting fake plants that's are not only unnecessary but very tacky and should be eliminated.. (they look dirty and old) Pros: -cabins are cute and spacious but need some love -love having the large fire place on when we walked in. It was warm and cozy -price point is very affordable -conveniente parking -location is good and only a short drive from Las Vegas -plenty snow on premises and near by

Get away from Vegas 120 degree weather! Perfect! Bar food was delicious' waitress KIM was excellent! Great customer service. In the middle of renovation tho. The water feature in from is gone,. We look forward to re-visiting when all changes are done! Love this place!

If you are looking for a quick getaway from Vegas or are visiting and want to see more than the strip, this is the place. The staff is friendly, the cabins are clean, and the drive is not too far. It's a great way of getting an early start to the snow for a day of play or skiing or boarding at Lee Canyon. They have mini refrigerators, are dog friendly. Have a microwave and dvd player to watch movies. Don't worry if you forget one, they rent them in the office! A perfect staycation if you live in the Vegas Valley and want to try something new.

Had a wonderful day during Xmas stay with 2 families, 2 groups of small children and moms. I was in room 7 and other family in 21. My cabin was definitely more rustic then cabin 21. Both were on lower levels and king. My cabin was super dark in the entry and it was very hard to navigate the refrigerator/microwave area which was very needed as there is no food/drinks options with the lodge being rebuilt. This was not the case with cabin 21, which was more bright. Each room had a fireplace, nice big patio overlooking the canyon, jetted huge tub, sitting area and small tv. It was really nice and quiet as the cabins are spaced well, so no noise really from neighbors. The cabins are pretty large too and if we had decided to share a cabin with two beds, we could have even opted to do that if we wanted. Check in at the front had to be done from 2-5 and they called the day of to let us know no one would be there after 5. So you are screwed if you need late check in. Luckly we were in town/local so it was not an issue. They gave us a bag with controllers for the tv and the internet password. Plenty of parking outside of the cabin. Had to haul some luggage down the stairs and some planks which wobbled a little sketchy. But, overall ok. The continental breakfast consisted of hot water, coffee, instant oatmeal, granola bars and a couple of packaged pastries. I really just took advantage of the hot coffee as I already had prepared to bring breakfast. Overall, we had a nice stay. I've stayed at the resort down the road, which is the less expensive option and I definitely preferred our stay here at the cabins. I hope to be back soon.

I've stayed at the cabins twice on the last two months in separate 4 person cabins. The main beds are comfortable. The twin and trundle I would not recommend for an adult. They are a bit springy and appear to be older. The views from the back decks are great. The office staff have been kind during any interactions. The cabins could be deep cleaned a bit, dust buildup on fans and curtain rods etc. The bathtub and shower are odd, triangle shaped and in the main room. If you're looking to get away from the city and enjoy the fireplace and quiet of the mountains it's worth a stay! Also close to snow play areas (30 minutes away).

They are extremely accommodating and amazing! The cabins are beautiful, the staff is wonderful!

The staff was amazing and accommodating this weekend for my husband's birthday with our friends and family! We rented a cabin for one night, then they helped us move to another cabin so we could extend our stay, and I cannot recommend this place enough! For being a native to Las Vegas, I will definitely come back again soon. Thank you so much, Mt. Charleston Lodge Cabins, for making memories that last a lifetime.

First time staying here and we were in cabins 1 and 2. While the scenery is beautiful, that's about the extent of things. The cabins are extremely dated. Furniture is worn down and rickety. None of us got any sleep because the beds and pillows were terribly hard and awful. My husband actually said he considered sleeping in the car at one point of the night. That's a real bummer considering we paid almost $300 for the night for one cabin and almost $200 for the other. I assume the bedding was clean because it's a rental, however, we all slept with our clothes on because it just wasn't a comfortable environment. The walkways outside are an accident waiting to happen with caution tape and loose planks. The staff was nice enough, but we were surprised to see cones and an entrance barrier upon our arrival. I called from the car to ask how we were supposed to get in and the lady seemed surprised to hear it was blocked off and said she would send someone to open it. The guy explained they use those because the parking lot is only for cabin guests and not the random people driving through looking for a parking spot. Which is fine, however, that could've been mentioned ahead of time in one of the multiple emails or calls I received prior to our arrival. Lastly, while this is of no fault of the Lodge, please be careful and mindful of your surroundings. My husband was out walking our dog at night when a drunk driver came flying around the curve and crashed into the mountain directly across from the cabins we were in. We had to call the police and paramedics for the driver. I wanted to love this place so badly. Unfortunately, the experience fell short and we won't be returning.

If you can't do spiders don't come here. We had higher expectations given paying 200+ for one night. The inside is dated..decor from like 2008. And spiders and spider webs galore!!! Not to mention all the carvings on the inside and outside of the cabin...even the stairs leading up to the cabin were carved. We booked this for one night and lasted 2-3 hours. The spiders were too much. We saw at least 6 spiders and the spiderwebs were everywhere and THICK, just awful. It's like it's been abandoned for years. We tried taking a bath with the jets to feel better about everything and that did it for us. Filling up the bath, a spider came out from one of the jets....decently big too. My partner and I simply do not do spiders. And that did it for us. The front office was kind and understanding they refunded our amount paid but we did have to pay a cancellation fee. We're glad we live in Vegas and we had the ability to leave and go home. We stayed in cabin 15 which had really good views. Apparently the spiders liked the views too.

We stayed one night at the Mt Charleston cabins. The cabins come with a jacuzzi and a fireplace. We did not use a fireplace since it was summer. The portable air conditioning unit was adequate. These cabins come with a balcony, which is nice for us. Spending the night at Mount Charleston gives you tranquility and quietness. They do have Wi-Fi. The t v comes with some apps such as hulu,netflix ,etc. I have been there both summer and winter times.

We were in cabin 3 on the lower end and had a gorgeous view. The smell was heavenly. We loved the Jacuzzi tub. And the beautiful interior. So why rate it a 1? 1) Website was misleading. It states the restaurant is still their with a menu. It needs to be updated. 2) website pictures show the room with comforters and beautifully made up bed. 3) email that was sent said that due to Covid only blankets would be provided and would be in the closet. This is July 2023. Covid restrictions were lifted long ago. This is pure laziness. 4) the checkin workers were rude and had no personalities to speak of, and very impersonal. No greeting, friendly smile or were happy to see you. One employee didn't even look up from his phone. 5) the grounds were very poorly kept up. Boards covering holes in the walkway to your cabins. For what they charge the upkeep should be much better. 6) the deck was so wobbly my husband was afraid to step out on it. 7) even though we loved the jacuzzi tub I had to clean the film around the edge of it before we got in. 8) the website also states that there is a restaurant on the property gives the hours and provides a menu of the food served. You can go down the hill to Mount Charleston Lodge, which has an amazing restaurant and wonderful food. I can't stayed enough that the website is misleading and needs to be redone. Even though we did enjoy your stay, in spite of all of the above, I would say stay at your own risk.

Our Camping trip fell through, and the cabins stepped up to save our group weekend. The staff was friendly, helpful, and accommodating!

Let me start by saying I loved it and I wish I could stay 10 days a month. Pros: Peacefulness Great cable and cell service, no WiFi though but the cell service was great. The entire cabin to yourself. Parking was easily accessible. The views from the porch are wonderful. The refrigerator and microwave. The beds were so cozy and comfy. The gas fireplace that's on a timer, so you don't have to worry about turning it off and on. The direct tv and cozy couch set up. Did I say the peacefulness? Cons: Spiders, we are in their domain. RIP to the spider that lost its life during my stay. It was self defense. The dusty cabin, although clean, lots and lots of dust. If you're sensitive, I'm warning you. I do recommend bringing your own blankets for the beds. And pillows. House shoes are a must. And maybe a night light if you need one with kids. The lighting in our cabin (#14) was very harsh. I can't stand those white cool lights at night. Bring a toiletry bag with the products you like because you might not have access to proper washes and lotions. Also, and a big also, bring your own food. I repeat, bring your own food that can be heated up in the microwave or camping style. Remember the lodge burnt down there is no food up there, except at the resort down the way and that's a whole another review for a whole another time.....I did make one though All in all, I love the cabins I will always request a big cabin for large families and I wish I can be up there 10 days a month. Thank you to all the great staff who checked us in and thanks for being cool.

I would say my rate would be 3.5 the place is nice FYI we got the suite its kinda expensive but you would find small kitchen , fridge and 1 king room. I think the one that we got was a presidential suite. They said that every sunday DOGs are free they usually allow dogs with extra charge i thinks its 20 or 25$ per dogs

Love it up here. The perfect get away. The cabins are super cute and the customer service is amazing. Thomas is really sweet and helpful.

We came up here for a quick getaway not knowing how beautiful and relaxing it would be! The cabins are super cute and comfortable. You can't hear anything at all from the cabins next to you. The views are spectacular!! We got a pet friendly cabin so we were able to bring our fur babies. The staff here is absolutely amazing. Super attentive making sure you have everything you need and friendly. We will be coming back here once a month to just relax and enjoy nature. Thank you for an amazing experience!

The drive was easy and the cabins have character, loved the view from the balcony. I will try to visit when it snows, the drive is easy. The check in was quick. I'm

Good night sleep tight.... Let nothing stir for it's cold outside! Let's go inside and gather around the fire! Pst, please as you pull up look behind you! It's Mt. Charleston that's greets you. In all its magical moments we are in its shadow. Brrrrr, in the winter your surrounded by beauty and cold. Stand here a moment just let those cares from work and life melt away. These are the "in between moments" that we wait for. For these fleeting moments that are far between are unlike any other times. They are special and precious. Bask in them with me. Hold one another under the mountain for the evening. For Mt. Charleston is hosting our stay; shall we go check in and get in out of the cold. We shall! All those cabins in a row, some are behind; a few turn and bend. The fire did not damage the individual cabins; just the lodge. As we enter the cabin the room was prepared awaiting our arrival. The fire place was on, so was the heater. Brrr, it's cold outside. It's that chill in the air, but make sure and layer to keep cozy and warm. Now the only thing that we discovered too late was the heat lamp in the bathroom. Make sure and turn on the heat lamp bulb so you don't freeze your tootsies off getting up to go to the bathroom. As for your stay it's a go inside time and have those cuddle up moment. The dogs are along too. Of course! The bathtub has a whirl pool bath, it's real nice too. It accommodates two nicely. Those jets blow and keep the bubbles a coming as long as you want them. After a long bubble bath; bring your own candles and personal bath effects the bed is right across from the bath. The room comes complete with a microwave and small fridge. Make sure and bring your own food, snacks, water, coffee, and munchies. No store is available for miles. This area is roughing it compared to what Vegas offers. No Uber eats or modern conveniences anywhere in site. The cell phone is optional, but great for snapping memories. Other than that put the devices away and enjoy "the one your with." These are the moments that you will remember together. These are those unwritten pages that you are writing forever more. As you kick back together the porch put back is fully ready to and take it all in. The views from the back porches show the many features of the area. At every turn a tree with snow might be in your way; but really that's what you came for. The rocks and cactus are no where in site. Look at that tree. Wow, Vegas does really feature some culture aside from gambling and golfing. Find your happy. Center and regroup while your here. In the evening let your mind wander, look up into the sky as you stand on the back porch. Those twinkles up in the sky are stars. If you look close enough many constellations can be observed too. Download a star app on that cell device and have some fun with the one you love. Did you hear that? It was a thump and a bump in the middle of the night. The cabins are raised off the side of the mountain, so underneath us a bump happens once in a while. The wind whistles. Snuggle in closer to him and enjoy these moments. Is that Bigfoot? If it was, we won't tell. One thing I will tell. After a time here, it's relaxing and time to go back to life. The memories and moments that we started here are those "in between times," that make it all worth while. Find some time to get away. It's an hour drive from Las Vegas here. Make a reservation ahead of time and get away and play. Explore and see what else you discover along the way!!

This was my second stay here, we got cabin 15. Had incredible views of the mountains and snow/stars and was pretty romantic. The reason I'm giving 2 stars is that this trip had a bunch of issues and wasn't comfortable. There was lots of snow and it was difficult to make it to our cabin without slipping. They were kind to shovel a small path but it was dripping water/snow from the roof and got dangerous a few times. The cabin was very dirty, hair came out when we turned on the tub jets... huge cobwebs hung from the ceiling; also trash was on the patio and in the seat cushions of the room, it didn't look thoroughly cleaned. There was a huge crack on the tv in the room, the bed also has screws half screwed in which can scratch you if you're not careful. The bed was really uncomfortable too. They gave us a super thin ratty blanket to use. Very cold and not comfy. The worst problem though was there was barricades to the parking lot, we had to get out of the car to move them and there was a guy who seemed annoyed at us everytime we did it. It sucks to spend $180+ a room a night when your hosts seem unwelcoming and annoyed with you. Wish they had food options but doubt that's coming anytime soon. Continental breakfast is oatmeal. I don't know if I'll be returning anytime soon, and that's disappointing because I really liked it here. It's definitely worth the stay for the nature and charms of the cabin/fireplace, but hard to stay for anything else. Will say the ladies in the check in office were super nice! I feel like this place has potential, just needs a lot of work.

This was our spontaneous trip. We booked a cabin for two nights in January. It was around $460 after tax. The website didn't describe well which cabin has what amenities, so we picked cabin #21. Almost every cabin has different layouts, and amenities. Cabins don't share walls, so loud noises are not a problem. Cabin 22, 23, and 24 are on ground level, facing the parking lot. Cabin 19, 20, and 21 are one stair down from the ground level. I'm glad that we got cabin 21 as it has a private entry and a balcony that faces the mountains. If you want kitchenette, go for cabin 4. Cabin 21 has a microwave, a fridge, a fireplace, and bathtub that is in a separate area from toilet and sink. Check in time is 3-5pm, but the let me check in at 11 am. You won't be able to check in if you come later than 5! Continental breakfast is 8am-10am in cabin 23. It was coffee, and prepackaged snacks like string cheese, uncrustables, crackers, muffins, and fruit cups. They are still working on WiFi for the cabins. We used hot spot to stream movie at night. Overall, it was such a great cabin trip for our family. Cabin 21 was big enough for our family of 4. We had our 9 year old sleeping on the couch. The entire stay, we did not hear any noise, and didn't get any complaint about how much noise kiddos made. Definitely pack sandwiches, noodle cups and wine as there is just Retreat restaurant in the area. Management told me that by this spring, they will have a mt Charleston popup restaurant to serve food while the main restaurant is being rebuilt.

Walked in last minute on a Friday and because the picnics areas were completely full. The front desk staff was very helpful and accommodating. I was able to get a 1 king size bed for myself, my 2 young kids and 2 dogs. My parents spend the entire day with us at the cabin and left late at night since they don't live very far. We were able to bbq some burgers and do the hikes while also have the ability to take breaks at the cabin. It was a blast and everyone loved it. Since it wasn't really planned we let very early and didn't try the breakfast. Staff was very nice and friendly. Highly recommend.

I'm updating my review because they did call me and give me the 10% discount it just took them a day or so to call me back. It is a really beautiful place just don't rely on the breakfast and don't expect her to be anyone on site.

They will take your money but forget about them answering the phone or responding to an email. Zero customer service which does not go over well in this town.

Still burnt not rebuilding!!! Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Me and my husband came here for our honeymoon- its been on my bucket list for a while now. The view was breathtaking. When we were driving up we got an email stating we couldn't check in until 2pm which is weird because we previously had an email that said 11am - I called just to double check as we had food in the car with us that needed to be refrigerated so it didn't go bad. The front desk said they would get started in cleaning the cabin and it should be ready in 30 minutes- cool we were about 30 minutes away at this point. We got there and went to check in and they said they were finishing up cleaning and that we needed to wait in the car for a phone call from them telling us it was ready. We were waiting in the car for almost another hour. We finally got into our cabin and it was worth the wait - it was a cute little inside with the cutest decor and even a fire place. The bed and the bath tub were right next to each-other and it was just a cute cabin. We started to unpack and someones clothes were still in the drawers. I set them aside thinking the cleaners would take care of it and continued to unpack our things . The front desk told me that the cleaner would be in every couple of days and if we needed any services that we would need to request. I found this weird but I understood- We never saw the cleaners & our cabin was not cleaned while we were there. About our 3rd day in the cabin we started to smell this awful smell. My husband went up to the front desk and let her know and she just said " oh its because they only cleaned half of the sewage pipes " and then wanted to move us to the cabin right next to us but we couldnt move until 2pm. This made no sense because if they only cleaned half of the pipes would that cabin start to smell too? And for us to stay in the cabin until 2pm when we made the complaint at 8:30 ? Didn't make sense but the manager came out and said that wouldn't do - he moved us to a bigger cabin on the other side ( that sewage was cleaned) at no extra cost. This took away all of my negative feelings - I was appreciative of the way he handled the situation. We got moved into the other cabin within 1 hour and had a great rest of our stay! All around things happen that we can necessarily control and this is a great place to vacation at with amazing views. Its away from the city and thats always a plus. My only advice is to double check your towels - we are in nature and bugs are everywhere :)!

I am currently staying here and I've seen a mouse/rat inside my cabin multiple times . There's no broom to hit it with and it keeps disappearing . I feel unsafe and grossed out . This is crazy I brought my 1 year old and now I'm regretting it she's a baby and wants to wonder but no ma'am no Stuart little is coming home with us . I understand we are up in the mountains but a mouse/rat I can not. I spend too much money to be afraid to step on the floor . Cabin 4 needs an exterminator !!! ZERO STARS

We stayed for Memorial Day weekend, and we had a lovely stay. The view from our cabin (#22) is spectacular. We kept the curtains drawn so we could wake up to that beautiful view of the sun hitting the ridge. The back patio is spacious and I could sit there all day if you let me. They give you ample chairs on the patio so you and your entire group can hang out. A great plus is that we got a pet friendly cabin, so we were able to bring our pup. Great stay all around!

We needed something to do for my dad's birthday and decided to check out the cabins in mt charleston. Definitely worth it get away from the city for the weekend or a day. They cabins themselves are spacious and just as we expected. We got the cabin 14 it has two king size beds as well as a twin bed with a pull out part fits 6 people. Also had a microwave and mini fridge, we got lucky and had a little snow which was great mini taste of Christmas in march . Thank you for the great first experience.

Hubby and I went up to Mt Charleston to stay at the Lodge! Get out of the heat... food was great, people were awesome! Got to our room.. TV didn't work, phone didn't work... worst thing....BED BUGS!! OMG! So yucky! We left and came home! So disappointing... this place has gone seriously downhill, how hard is it to take care of a hotel room. Next time we come to Mount Charleston will rent a cabin or sleep on the ground. We care about our Charleston and the trees and the animals. So we will find a way to always visit.

I am originally from Chicago, my family moved to Vegas 5yrs ago (husband and child). We left the mid west to get out of the cold but my son loves to see snow during this holiday season so my husband usually takes him here. Although this was the 1st time for me, going to Mount Charleston, I can definitely say I was impressed, the cabin we rented was cozy and clean, the views were amazing and breathtaking, and customer service was a priority from the employees (Irene and Thomas), thanks for the great memories I have now with my family!

Kind of nervous....have reservations for this place tonight and have not been able to reach them via messenger, email or phone calls. Fingers crossed! If all goes well there will change star rating....

Really enjoyed our overnight stay at the lodge. We went to the pine dining event as well and were blown away by the event execution. Would love to recognize Thomas who was spectacular in every way. He was a showman of the evening, giving guests constant communication and event coordination. You could tell details were his expertise and just exuded joy in his work. He was even kind enough to personally walk us to the breakfast nook at check out the next morning.

Since Mount Charleston has limited places to stay (excluding camping) this is one of the few options. This place charges too much for the cabin you get. Some cabins are clean while others are destroyed. We were motivated to see other cabins because ours smelt bad, floors were torn up, and it looked like mold in certain places. For it being one of the few place to stay in Charleston, you would think the money they make from this place would be used to renovate and then maintain. Sorry family, next time we will be camping!

My husband and I went here for our honeymoon this past weekend. We didn't want to leave Nevada due to the COVID-19 pandemic, but we didn't want to stay home. We decided the perfect getaway would be these beautiful cabins. Since we're locals, we're only about an hour away. No planes for us! When we got to our cabin, #25, we were immediately surprised with how tranquil our little abode in the mountains were. It was quiet, as our cabin was furthest away from all other cabins; and had such a charming rustic feel. It wasn't too big - just the perfect size for two honeymooners to relax and enjoy each other's company. Our cabin came fully equipped with a king size bed, a two person indoor jet tub, mini fridge and microwave, an adjustable flat screen TV that can be moved for viewing throughout all areas of the cabin, a kick ass fireplace that is no joke, and a gorgeous view of the surrounding mountains! Before getting there, I was concerned the fireplace wouldn't be enough to heat up the entire area. I get cold pretty easily. But this thing is a powerhouse. It could heat up the whole cabin within a matter of minutes and keep it nice and cozy! I was even in shorts and a tank top most of the time because it worked so well! I noticed there were a few reviews as far as the heating in cabin #25. We did not experience any heating issues. We did however, have to experiment with the shower through. The knobs are on backwards, so if you want it to be hot, you need to turn the knob all the way to the cold side depending on how hot you want it. Same for the cold side, if you need it to be colder, just adjust the knob to the hotter side. The only reason I'm giving 4 stars and not 5 is because when I left, I forgot to bring my inhaler and a shower scrubber of mine back home. Totally my fault, but when I called the office staff, they said they only found the inhaler, which kind of makes me concerned that they're not cleaning the place well enough, because I know for a fact my shower scrubber was left on the shower head. Also the pillows were very hard, I would suggest to bring your own pillows. All in all, my husband and I enjoyed our stay thoroughly. We will definitely be back again next year!

We needed a last minute getaway before the summer ended and love how close Mt. Charleston is. These cabins were always something I wanted to stay in, so I booked easy enough online. The room had a funky smell- like old gym socks. I couldn't get over it- but the beds at a re-assuring bleach smell. Ok! Beds were big and cozy- pillows needed an upgrade but just bring your own if you are particular like me. It was nice to have cable tv and access to streaming services, but there was no remote for the dvd player. I didn't want to call the emergency number for a remote, so we found other options. The biggest issue for me was the construction noise that started at 6:30am. It wasn't the cabins themselves, it was in the neighborhood, but it was not ok. No one can sleep with all that noise! And this is supposed to be my last relaxing getaway. The front desk said many guests have complained, but it seems like something that needs to have some action associated with it- one call to the construction board and it would stop. Take care of your guests first. Overall, it was a nice place- get to the restaurant early but head over to that page for its own review.

Booked the cabin for a nice getaway and found the whole experience unpleasant. The cabins are just old, it's not rustic or charming. There are strange smells and noises. I was in a pet allowed cabin and they need to pay someone to deep clean these with more regularity. You would have to be out of your mind to turn on the jets in the jet tub let alone sit down in it. The extremely thin bedding isn't anything to write home about. There are also maintenance issues, like the windows don't open and close properly. The owner needs to invest in some upgrades, maintenance, and cleaning before I would recommend this as a getaway.

Was on a day date with my husband. We ordered a maitai, coconut rum hot chocolate, nachos and a Paul bunyan burger. Our server was spectacular. We were sitting out on patio then it started to rain so we moved inside. The Server had no problem with us moving. However, the burger and maitai was disgusting. As for the nachos, it was mediocre. Food needs improvement to fit their service. Overall 5stars service 1 star for food.

Don't forget any personal belongings behind! I had left my watch by the tub and checked out. Came back and house cleaning would not give up watch. I had told management that the watch connected when we were back at the room we stayed at. Truly disappointed won't stay at the cabins again staff is not honest people.

Love love love this place! Always visited but never spent the night and now I cant wait to go back and stay again! We rented our cabin for 1 night and it was perfect. Booked the room in advance online and checked in once there. Super fast and easy! Staff was so sweet and all were wearing masks. Check out was just as easy, all you have to do is return your key and tv remotes. Looked through the reviews on yelp to help pick out our cabin. We chose cabin 8 and it was the best (thanks yelp) ! Fireplace right in the center of the room with a huge jacuzzi tub as well! The room has a mini fridge and some extra room by the sink for grocery items. Definitely recommend bringing up some snacks and drinks because there isn't much around and not sure if they have a vending machine, etc. Whole room was cozy and stayed warm the entire night up in the snow! Obviously walking distance to the restaurant and they have reserved parking for people staying in the cabin (it gets busy). We ordered food at the restaurant to go and brought it back to our cabin and that was a pro move, so fun and relaxing. Looking forward to my next trip up in the mountains!

I have loved the cabins for 25yrs. Through the years we have always taken our 4 legged kids with us and spent the night. This last time it was myself and our boy Redd. Stayed in cabin #23. Loved it. Just nice to get away . By yourself as well as with loved ones. To just breathe!!

My family and I go to the cabins of mount charleston every year. We seem to always end up with the same cabin the big one with the nice view which is great. We go hiking snowboarding and eat at the little dinner that's right in one minute or less walking distance. Relax in the jacuzzi tub and the air is nice and fresh. The dinner even is really good with food and the staff there are really nice. Has a fire place and even games to rent for 1$ which is cool. Love going here and can't wait to go back

As my birthday approaches, I was surprised by my hubs. We stayed at the Lovebirds cabin at Mt Charleston. The drive there was amazing. Green trees and cool weather. The staff that greeted us was so sweet and friendly. Linda and Ana have great attitudes and make you feel welcomed. We chatted as they checked us in and they even thanked my honey for his service in the Air Force. Our rooms was phenomenal, more than what I could've wished for. Huge cabin with a breathtaking view. We were overwhelmed by how beautiful our view was. The bed was beyond comfortable and the jacuzzi was so relaxing. We were so pleased with our stay that before checking out, we booked our next stay come November.

We came there to eat lunch at the Cafe. The portion size was huge and food excellent which was welcome after an exhausting hike. Mt Charleston is beautiful and soooo much cooler than Vegas. I'll come here anytime I'm up in Mt Charleston.

My cousins and friends decided to take a getaway at Mt. Charleston cabins. So many problems arose while booking and after arriving. 1. No photos of each cabin. You can describe well enough but whats the point of not providing photos? We were wondering because we had a lot of food and cousins that were there only for the day and if it was big enough. We had hope it was. 2. Once we arrived there, they had told us we needed to be 21 to book a cabin. We called our 21 year old cousin to come then they told us that we needed multiple people to be 21? First off, it was not specified on the website while booking and at confirmation. 3. We all drove there with all our stuff just to tell us we couldn't lodge there. We tried to explain to them we had our cousin at age was on the way but their service was so bad that they just stopped accommodating us and told us a straight up no. How rude. We were all adults looking for a getaway in the snow just to be given a big F YOU and go away. We just took a trip to utah and put our money on a cabin worth the same but 3x as bigger and with hosts much more nice and welcoming. All in all, we're never coming back to this place or trying it again. Its not hard to have better service. This place is not it. Take your money somewhere else! All the other bad reviews are true and I should have believed it.

This is my third time staying in the cabins and they never disappoint us. We drove up at the beginning of a winter storm and snow chains were required. When we arrived to the cabins it was too early to check in so we popped over to the office to let them know we had made it and we're going to the lodge for breakfast. The girls on the office processed my payment quickly and told me that due to the storm they would be calling me when our cabin was available because it would be earlier than the normal 2pm check in and that the lodge was closing at noon. We stayed in cabin 6 one of the lower cabins. It is equipped with a gas fireplace, king bed, huge tub, nice balcony, mini fridge, microwave and coffee pot. If arriving during storms I would recommend bringing snacks. In the winter ( as we discovered ) I encourage you to probably pack something incase the lodge closes. In our case it did and I was thankful I had packed sandwiches,chips, cheese & crackers and sodas. That became our dinner. The office has a great selection of games and movies for rent. No wifi or cable tv up here in the mountains but then again you won't need it. They were working diligently to shovel snow so we could exit and extended our checkout time so we were comfortable in our comfy cabin. This is a family favorite location we highly recommend staying here but please be kind and do not carve your names into the log cabin walls it looks tacky and is tasteless to do. Photos will follow to give you an idea of the decor as each cabin is decorated differently.

I live on the mountain and had family in from out of town that I didn't have room for so I booked them cabins. They loved them! Their rustic charm is perfect in the mountain setting & the views are amazing. The wild horses and deer like to graze nearby, which my family was particularly impressed with as they never get to see wild animals up that close where they live. I was a little worried about services after the Lodge suddenly and sadly burnt down, but it ended up I was worried about nothing as they now have the event cabin set up for food and drinks and tables out front. In my honest opinion it made it even nicer for the cabin guests offering a more private, intimate setting & personalized service. Thomas & Miguel, the managers who were there, were amazing offering personal insights into the history of the area along with things to do and see. They really went out of their way to make sure the guests were happy with everything and to get them what they needed. I highly recommend staying here.

Stayed in cabin two for 5 days and it was the most peaceful time I've had. The cabins are kept clean and warm using the fireplace. Their jacuzzi tub inside was a major plus. The staff was super friendly and welcoming. Furthermore, if you do plan to make a trip out please be aware to bring enough food!! Anything food related is about an hour out from their location. They only offer microwavable food on the premises. I can't wait to plan another trip again now that I know what to expect.

I'm so happy with the cabins up here on Mt Charleston. They were everything we were looking for and more. I can't wait to come back!