Sim L.
Yelp
Thanks moderators for attempting to snuff my legitimate review but pple need to know the truth about this place so they don't waste their time and money here. For the record Yelp, I never made any remarks that reinforced negative cultural stereotypes, made light of physical or sexual violence, or otherwise included unnecessarily graphic or offensive descriptions so I'm sure businesses like this are able to pay to have bad reviews removed. (FYI everyone, this is no longer a 4.5 star place at present, it's just not.)
If I had known better, I wouldn't have given this places so many chances & to be frank, it's the X factor that has driven this place to the ground.
It's definitely gone from good bad to $hitty within the new year. I used to grab their banana pudding all the time which used to be consistent but not anymore. On one night, I was further north so I paid them a visit at their location off 82nd and X said they didn't have anymore to sell.
Second time I go, again X makes some excuse that they're out of certain supplies and can't make this can't make that and tells me that they're shutting down this location permanently. (Oddly on their website, it says it's still around).
Few weeks pass and I go to their foster/Powell location and surprise, it's insufferable X again. Guess what? "Sorry, ran out of banana pudding, the only thing I can make is the Staple." By now, I understand it's no coincidence that X just doesn't want our business because every time we come, hours before their 2AM close time, we're told the same thing. Furthermore, I ask if they still make a sweet tea and they said sure. I show X a Yelp check-In coupon and X says they don't know how to process that. Keep in mind, I also ordered a gumbo after caving in so it wasn't like I was asking for only a free tea. But even after I'm presenting this legit coupon out of their Yelp page, X adamantly refused to honor the coupon and give me the free drink.
We get it, it's probably their dying business which is why I haven't seen anybody else manning the truck anymore and w/ X's unapologetic attitude and refusal to make certain foods no matter what time/day, I'm letting everyone know about my piss poor experiences. Maybe it's isolated or maybe others may have something similar to say so let the truth be told.