Murphy USA

Machines don't work most of the time and people park in the stalls, rather than pulling off when finished fueling. It's absolutely ridiculous, this was my last attempt.

Conveniently located beside Mcdonald’s & Walmart. 2 Cashier in the mart that could sometimes have a wait during peak hours. Prices were very competitive and reasonable. Good choice for regular gas.

The absolute worst grade of customer service i have experienced in this area, Either only accepting cash, or only cards, system down, OUT or gas, lottery machine NOT working (or it depends on who you are if it's working or NOT) .....Although the gas can sometimes be the most competitive price you can't depend going to get it because it wont be available when you need it the most......

My experience was not good. They are advertising the same promotion allover the door and floor and not honoring it. The cashier I don't know ma'am and we don't have a manager here. And that promotion been up every since I started here a month ago. So I don't know what to tell you and did not honor the promotion which I thought was very unprofessional as a public business. We have to do better than that. So I put the sodas back whether it made a difference or not. Thanks

Why do y’all allow workers to argue and curse at customers this place need new management

I stopped by Murphy Express on yesterday (06/29/2022) around 3 or 4:00. I was very happy with the gas prices $4.24 / per gallon for unleaded. However, when I went to pay for my gas I noticed that two registers were open and there were two lines. I was standing to the left behind someone, so that I meant I was next. (cash register to the left) no one was behind the customer to the register towards the right. ( when I got in line I was careful to ensure that I was in the correct line.) When I got to the front a very petite young lady, told me that the line started with the cashier to the right. By that time, 4 other customers had walked in to line to the right. I didn't argue. I got behind the other customers. Ironically, the line moved quickly. This young lady was very unprofessional. I feel that she was trying to create a problem hoping that I would argue with her. I am not sure if I would stop here again.

This Gas station does have awesome prices for gas and cigarettes. However there are many issues at this location that needs to be addressed. The store manager is EXTREMELY RUDE & DISRESPECTFUL to many of the customers. I stop at this location often and I hear the way she talks and communicates with paying customers. She is not one that should work with people. She often using profanity towards the customers. On Sunday (9/25), I had an issue when one of the employees gave me the wrong cigarettes and the manager was so upset because I asked if she could switch them. She began to rush the other customers because she had to stop putting in an order and also cursing at them. I asked the employee was she the manager. This is 100% unprofessional. From reading the other reviews I see that many agree. This needs to be addressed IMMEDIATELY.

Poor customer service here unfortunately I used to like this location but it seems like the manager doesn't want to work wants to lock the door early shaking my head

Oh, how I dislike writing reviews that aren't glowing with 5-star love. But feedback is important as long as it's constructive! I've visited this gas station a number of times, it hasn't ever been beyond remarkable but it got the job done. But my recent visit stood out... and not in a way that has me running back lol. This gas station is located in East Point/Hapeville just steps away from Walmart, American Deli, McDonalds and a number of other businesses, so there's always a few folks buzzing about. They offer a few pumps and aren't super cramped leaving room for cars to get in and get out smoothly. The indoor station itself is a different story as it has about 3 aisles and baby, that joint is cramped! They offer what's expected in most gas stations: snacks, drinks, etc. No frills but what you may want during a quick fill-up. Why was this last experience one worthy of 2-stars? Well, the customer service. When I arrived there were about 6 of us in two different lines and 3 employees beyond the glass with 2 at POS stations. I was waiting in one line behind another woman who was about to walk up to the glass and boom, the employee handling that line says that we need to join the other line behind the other customers who had come in behind us. Which happens! I thought maybe she was going on a break or something. Not at all, my good sis sat behind the counter with the 3rd employee and just watched us wait. LOL, not funny at the time but I get a lil giggle now. Since the person at the front of the line was buying lotto tickets, it added even more of a wait time than expected. Just a disappointing customer service experience that could have been avoided. It happens!