Museum Hotel

A friend came to visit me, and the hotel mentioned that prior notice must be given to the staff. I apologize for not informing them in advance. The female supervisor insisted that my friend leave immediately, which was very upsetting. It's disappointing that such a high-end hotel treated its guests in such an impolite and uncomfortable manner. However, the other staff members were very friendly. I hope the supervisor can regain her smile and manners. Aside from that, the museum hotel is highly recommended!

Tremendous. The staff was very responsive and helpful. I had a beautiful three level room overlooking the expansive Rose Valley and Uchisar. Beautifully decorated w local and authentic antiques to Hittite period. Food was good not great. View was spectacular

If you ever come to Cappadocia, do not think twice and stay at the Museum hotel! |The experience is totally worth it and is truly unique!|I will not repeat millions of exciting reviews about its atmosphere and ancient pieces of art in every room or behind every corner. Just join to all those excitement!||I would like to express our wholehearted thanks to the guest relations manager Arzu! She was our holiday angel, fulfilling all our needs and requests immediately and exceeding our expectations. |The morning when we planned a photoshoot the balloons did not fly, and we could not reschedule it to other mornings, she proposed to simply combine it with the breakfast the next morning, even though our photographer was not authorised by the hotel yet! The ultimate loyalty to clients and a very rare diamond these days i must say. So thanks to Arzu we came back hone with the nice professional photos to remember our fantastic stay in the hotel! |Whenever we are back to Cappadocia, we are surely staying at the Museum again!

Went there for NYE Dinner and Party. Although was pricey, dinner was absolutely delicious. Very well cooked and the combination of menu was extraordinary. Staff are extremely friendly and professional. The party was good too, but the DJ was soooooo bad! Playing just non-sense songs, and not even one music from this decade. For the price they charged, that was not worthy. The place is beautiful too, didn’t stay in the hotel so I’ll leave a space to rate the rooms in another opportunity.

I stayed there for my wedding in February 2014, and I can’t say anything negative about the experience. The staff were incredibly kind, and their customer relations manager, Miss Arezo, was an absolute angel. She helped us so much and made us feel right at home. I strongly recommend this hotel and want to thank all the staff and team for creating such amazing memories for us.

I don't know why they call it the best hotel in Cappadocia, my experience was nearly below average. I came to Turkey for some business and google recommended this hotel and when I saw it's a member of some really good brands I said why not and it was all average. My suite was really nice and luxury and it was perfectly clean but the lady in the reception couldn't even speak english properly and the food in the breakfast was avarege. The view was amazing though

Be careful!||I made a confirmed reservation directly through the hotel’s official website, with a total room price of EUR 600 + taxes for the entire stay. I received a confirmation number, but when I checked my reservation later, I discovered it had been canceled without any notification!||When I contacted the hotel, they informed me that my reservation was canceled due to a pricing error on their website, which they attributed solely to their Revenue Manager's mistake. As a Virtuoso and Relais & Châteaux member hotel, I expected better communication, but that was all they offered—no further explanation.||I’ve stayed at similar-class hotels worldwide and have rarely encountered such poor customer management. I’m relieved they didn’t attempt to charge my card for a higher amount without notice; otherwise, I could have arrived at the hotel thinking I still had a confirmed reservation.||This has been an incredibly shocking experience. I advise anyone considering this hotel to verify their reservation before starting their trip. I am also exploring legal options since I believe I shouldn’t bear the consequences of their error, especially when they failed to inform me or even extend a courtesy call.||Terrible experience—definitely won’t book with this hotel again.

This hotel is great, in that a cave hotel is so unique outside of Cappadocia. However, I am not sure that it is spectacular given how many other great cave hotels there are in the area for a much lower price. It makes it hard to properly rate this hotel, which I found to be decent, but not quite worth the price. The rooms are super cool, but again, not sure how they compare to other cave hotels. The dinner was not very good, which can't happen at a luxury hotel. Breakfast was solid, if unspectacular. I would probably consider other cheaper options nearby.