Museum Hotel

Our stay at the Museum Hotel was truly memorable. The setting is magical — you wake up to hot-air balloons rising across the sky and enjoy sweeping views of the valleys right from your terrace. Breakfast on the patio was one of the highlights of our entire trip — delicious, generous, and beautifully presented with plenty of local touches.||We stayed in Room 200, which had a huge private outdoor space and an incredible view. It was quiet, spacious, and very comfortable — with a bed that felt perfect after long days of exploring. The bathroom amenities were excellent, and I especially appreciated the professional-grade hairdryer (a rare find for anyone with long hair!). Every day after cleaning, the staff left a tray of Turkish Delight, and in the evening, a small homemade treat on the bed at turndown — such a thoughtful touch.||The service throughout was outstanding — warm, attentive, and genuinely caring. The property itself is beautiful, filled with history, charm, and little surprises — from the peacocks wandering the grounds to the turtle garden tucked into the courtyard.||If I had to note one small drawback, the room lighting was a bit dark, and the glass bathroom doors offered little privacy. But those details are minor compared to everything that makes this place extraordinary.||The Museum Hotel is luxurious, full of character, and absolutely unforgettable. It’s one of those places that stays with you long after you’ve left.

Our stay at the Museum Hotel was unforgettable. You wake up to balloons drifting across the sky, with sweeping views right from your terrace. Breakfast on the patio was a highlight — delicious, beautifully presented, and full of local touches. We stayed in Room 200, which was spacious, quiet, and comfortable, with a huge outdoor area and an incredible view. The bathroom amenities were great, and I really appreciated the professional-grade hairdryer. Every day the staff left a tray of Turkish Delight, and each evening a small homemade treat at turndown — such thoughtful touches. The service was exceptional — warm, genuine, and attentive. The property itself is full of history and charm, with peacocks wandering the grounds and even a little turtle garden. A few lighting and privacy tweaks would make it flawless, but overall it’s a stunning, luxurious, and truly special place to stay.

Truly enjoyed our stay at the Museum Hotel. The hotel staff was extremely attentive and kind, making everything about our time in Cappadocia extremely easy and enjoyable. The hotel was very communicative via email in advance of our stay and helped organize a hot air balloon ride. The cave room was awesome, very novel but very clean, chic, cozy, and well equipped. Thoughtful details were everywhere! Bartenders and restaurant staff were highly knowledgeable and eager to chat and provide recommendations. The breakfast included was incredible - so, so much great food with a ton of western and traditional Turkish options. The location was wonderful, just a 10 min walk into town or quick 10 min drive into Göreme. Bellman/valet made parking easy and accessible with a rental car. Overall, staying here was a huge highlight of our trip to Turkiye! Would definitely recommend to any visiting the area.

This is a spectacular hotel, carved out of a mountain and the rooms are caves. My room was amazing with a private pool, Turkish Bath, beautiful view overlooking the Hot Air Balloons. The staff was 5 star, my check in was professional by Ecren and Beekay. The bellman had to carry my heavy bag was great Kadir. Beyza with guest relations was also very professional and checked on me many times to make sure I was enjoying my stay. This hotel is very special and I hope to return.

Luxury pricing, but the service did not match the reputation.||During an early morning check-out around 6:00 a.m., I was already waiting at the front desk to leave for an early flight. Another guest arrived afterward and was allowed to check out first, while I was asked to wait. The staff was aware that I was rushing.||When I questioned this, I was told that because my reservation was booked through American Express Fine Hotels & Resorts, my check-out would be “slower,” and therefore I needed to wait for other guests to finish. This explanation was unreasonable and unacceptable—booking or payment method should never justify deprioritizing a guest, especially in a time-sensitive situation.||In addition, throughout the stay, aggressive barking dogs on the hotel property repeatedly barked at guests, creating an uncomfortable and intimidating environment. This is completely inconsistent with the tranquility and refinement expected from a luxury hotel at this price point.||Overall, the experience felt poorly managed and far below expectations for a property with this reputation.

We went to the Museum Hotel for dinner with my boyfriend and the experience was excellent. Everything was exquisite, from the food to the presentation, and the service was outstanding throughout our visit. The place is elegant and has a very special atmosphere that makes the experience even better. Highly recommended.

While I did not stay at Museum Hotel, I can confirm that their staff is phenomenal. My husband and I were stranded this morning, stuck in the snow and ice. After multiple failed attempts to get back up the hill in our rental car, I walked back up the hill and asked the hotel staff if they could help us call for a tractor or if anyone could help us get out of our predicament. Multiple gentlemen came to help us. They shoveled dirt across the ice, while slipping and sliding, carefully maneuvered the car, and managed to get us out of our scary situation. They offered us warm drinks in the lobby when they saw us standing out in the cold. Five stars all the way around! Thank you so much!

I just came back from Cappadocia. The service , the food, the cave rooms, the views, were perfect! What an unforgettable experience. From the time we check in, to the check out time, we were serve by amazing people. Even the dog at the lobby was so well behaved and let me pet him. I will be back one day.

We could only afford one night at the Museum Hotel (as it is a little pricey) but it was one of the BEST places we stayed while on our two-month honeymoon. It was SO authentic and so beautiful! It's situated outside of the goreme which is the main area of cappadocia, but this place has all you need and more! First, the view is absolutely AMAZING. It's situated high up so you have a beautiful panoramic view. The design of the ourdoor area is also very beautiful. You can sit there all day and just look at the view. It reminds me almost of a tuscany-esque vibe. The infinity pool is also heated, and so beautiful. Definitely worth it to wake up early and catch the hundreds of balloons at sunrise! The entire hotel is also a museum, and had so many unique features. They have a garden where we saw lots of birds, including many peacocks! They also have a small turtle garden on the grounds. This place has so many things you can explore, and it's absolutely gorgeous and meticulously built. Lastly, as we were celebrating our honeymoon, the museum hotel really went above and beyond. The room we had was SPECTACULAR! It was a multistory cave room that was beyond spacious and beautiful. It was such a unique experience to stay inside a cave hotel. They also had candles, flowers, and champagne waiting for us when we arrived. Museum hotel was definitely the highlight of our entire stay in Turkey, and if I could, I would come back in a heartbeat!

I stayed here for 2 nights as part of an excursion to Cappadocia during an extended stopover in Turkey. This is a wonderful boutique cave hotel (part of Relaix & Chateaux) that is truly unique. The property is absolutely stunning, with a combination of cave rooms, restored houses and buildings, and gardens and terraces that exude historical character and charm. I stayed in a junior suite, which was very spacious and comfortable. The cave setting was quite surreal and rather fun, but modern features were also plentiful, including a good rain shower, large soaking tub, and speedy Wi-Fi (although no desk). There was a nice rose garden/patio outside that overlooked the surrounding landscape, perfect for relaxing and enjoying the view. Amenities were generous - a full assortment of L'Occitane toiletries were provided, and I was greeted in my room by a nice fruit plate, some dessert bites, Turkish delights, and an entire bottle of their house wine (excellent, but a bit of a struggle to finish as a solo traveler). The public areas were spectacular, with spacious terraces and a beautiful heated pool, all overlooking the surrounding landscape. True to its name, the hotel features a variety of historical artifacts that are proudly displayed, in addition to plenty of greenery and even doves and peacocks (as well as the playful resident puppy, Joe). Dining options were also great - I had a delicious dinner at Lila, and the expansive buffet breakfast each morning was very enjoyable, especially the custom gözleme station. Service was excellent - every member of the staff was friendly, professional, and genuine. The concierge was also very helpful, booking a hot air balloon ride in advance as well as arranging a nice private day tour of the surrounding sights. The entire experience was simply phenomenal - very surreal and special, and a definite highlight of my time in Turkey.