Kashmir M.
Yelp
Nando's is a "quick casual" restaurant with menu options to satisfy most hunger (and heat) levels. I was eager to try the peri-peri flavor, and I was impressed. I ended up ordering the Spicy Chicken Caesar Wrap with a side of peri chips (fries) and peri ranch. The toasted chickpeas inside the wrap added a nice little crunch. The meal was a perfect portion to be filling but not make me too full. I went with Medium for my spice level, and it had a good zing without having to gulp down water between every bite. The peri ranch was great! It was a little tangy and a generous portion which helps justify the $1 cost for the side of ranch.
My biggest complaint about my experience was with service. First, I was somewhat confused by the process. I had to wait to be seated and allowed to go up to the sauce counter to sample the spiciness of sauces. However, I then had to go order at the counter. Second, the cashier was not great at answering my questions about the menu--he told me that the thigh skewers would be chewy so to go with the wrap instead when I asked which was a more popular item. The cashier also did not know the beers on the menu nor how to add them to my bill. He was friendly, but just very green and not too concerned about it. After ordering I had to go pickup my own utensils, napkins, and water from the side counter, but before I could even finish that my food was on a plate in the hands of a server. He walked up to me and asked if I wanted my food at my table. Odd question... I said yes, and he set it down while I finished gather my utensils. I never had another interaction the rest of my meal with any employees.
The food was unique and flavorful, and I would definitely come back or invite coworkers. I would hope the service team improves to provide less confusing experience.