Nautilus

Grateful to those who recommended this place to us. My family and I were welcomed by a very kind lady who immediately understood our needs as we have two small children. The gentleman who takes care of the kitchen also greeted and welcomed us. Hygiene and cleanliness are the very first thing I expect in a place where I eat, especially in London and I really congratulate you for having fully satisfied my expectations. We ordered two excellent quality fish and chips and with immense pleasure we also received two mini version courses for our children. The latter was the gesture that won us over the most, demonstrating that we had a sweet thought. The bill at the end is served with chocolates, the last treat before leaving. None of this was taken for granted, the attention they have for their customers is the winning card. What if we go back?? Certain!! Even if we are out of the area it is absolutely worth it.

Yesterday I had a horrible experience with one of the staff members. Me and a friend came in and were immediately greeted with attitude and aggression. The man serving us could not have had more unprofessionalism. I only wanted one fish and he immediately rolled his eyes at me and made it seem as those I was massively inconveniencing him. He then threw the fish in a box and almost shoved it at me. He then gave a small measly serving of chips and said this is For your friend. This confused me because she had not ordered yet. He then charges me for the full price of chips and fish even though I did not order it. My friend then goes to order and she only wanted small chips. He then again aggressively throws chips in a bag and goes your friend already paid. We intended to pay separately and this confused us again because how could he Have known what my friend was going to order to the point where he could charge me for it. He then says to us very rudely if you have an issue I with it you can send her the money Overall very rude and will not come back

Exquisite food, a family run restaurant, the best fish and chips in London

Went in for a takeaway fish and chips. The man serving didn’t greet us well, he actually left the room while we were checking out the menu. My friend and I wanted to order separately but he did not give us the choice and charged her for my order then rudely told me that I owe my friend and I need to pay her and it shouldn’t be a problem. He then walked away. Overall customer service was awful, we felt unwelcome and the staff had a bad attitude. Could have been racist ( we are two black females). Won’t be going back

Really disappointed by the treatment received in this establishment, I recently moved locally and was excited to try the place out. Immediately upon entrance was avoided and dismissed, throughout the whole experience it felt unwelcoming and hostile. I myself work in the hospitality I understand people can have off days but this behaviour was honestly just unacceptable and completely unnecessary. The portion of chips we received consisted of less than a handful of chips. In regards to the food it was fine but unfortunately this was diminished by the service we received. I would hate to think this was due to our ethnicity but it is a factor I must consider based on the interaction.

Well, where to start?... Full disclosure I've always been a bit of a fish and chips sceptic. Far too often 'tradition' allows people to serve up tasteless and anaemic chips which is accepted because the dish has become a ubiquitous part of life for so many. Having seen this institution recommended by people and even make lists of top fish and chip places in London, I needed to check this place out, hoping to find the rare jewel in the chippie industrial crown. Don't worry yourself though, it's all lies and happy feedback from people who'd be happy if you put anything in front of them. The food was POOR! Firstly, I asked for the chips to be cooked longer for me as I had already spied the chips they had standing there 'fresh' and they looked undoubtedly unimpressive. I also got some fried Skate as I wanted to try their matzo meal breading which supposedly makes them different. All seemed fine until I got the food home... Chips were awful. Definitely not fried for longer fact they barely looked blanched and the gentle wrapping had turned them into much. There was not an ounce of crispiness or texture to them at all. Basically just sticks of mash, which wouldn't be so bad if the potatoes were tasty but they're probably just Tesco value - no flavour whatsoever. I was angry because the reason I stated to fry them extra was that I wouldn't have bought this disgrace for food if it was going to be a problem. This just isn't good food. Severely disappointed but not too surprised as chippies tend to neglect the chips (stupidly) for the fish. So I was more excited about the prospect of trying the main part of the dish. Coating was crispy and the fish was rather large. That's where the compliments end. Batter? Plain, tasteless, bland. Fish? The same. Mate, I've gotten lemon sole fillets from Co-op that are better tasting than this. That should not be the case! Ever! If anyone recommends this place to you they are lying. It's awful. I didn't finish most of it, as it's just chewing for the sake of chewing. There's no joy. If you want something to fill you up and don't care how it tastes. Then this is your place. For anyone that actually cares about flavour. Go elsewhere. Added an extra star because the service was bright.

We shared a portion of cod and chips and a Greek salad the other evening. Good portion sizes and attentive service.

Classic fish and chips restaurant. Came with my Dad a few days ago, it's apparently been here for 60 years. The fish and chips were beautiful and the staff very kind

Superb. Been coming here anytime I'm in London for over 30 years. The specific fish I've had here consistently fresh and well-cooked. Cod, haddock, rock salmon and Dover Sole. Can't speak for the other fish on their menu - but if anything like those that I have - they are likely to be good. Chips - really terrific. Broad-cut. Just right. Wonderful pickled cucumbers. If dining-in they have Greek-Cypriot starters - really fresh hummus and taramasalata with pita bread. On top of that - friendly staff. Cheerful attitude. Not always the case in London! I lived in London for 30 years. During that time I never found a better fish & chip joint. (And I tried a lot of places!) Now I live in Los Angeles. And I still look forward to visiting Nautilus when in UK! So I fly 6,000 miles for the pleasure! Take that as a solid recommendation!

My family of four got takeaway from this restaurant to eat in the adjacent park. The gentleman behind the counter serving us was so friendly, especially to my 8 year old daughter, plying her with a cone of chips and mini pieces of fish the minute we walked in the door. The fish was great (we tried cod and haddock), chips were fresh and service was excellent. Also a great value with fair prices. Highly recommend and hope to be back!

i went in here (its still open during quarantine) and bought some chips since i was passing by. i can't say anything about the fish but the chips were just not very good. they're those 1.5 cm by 1.5 cm barely cooked chips. i really just don't like those kinds of chips (they're so bland and mushy i don't see how anyone would like them), so that's personal preference, but how was i supposed to know what kind of chips i was getting? i did get them quite quickly but they really weren't that warm. honestly i'd rather go to nandos on the west hampstead high street for some proper crispy chips but i'm not sure if they're open right now 2 stars cause i feel mean if i give only one, since it really is only my preference, and they've got plenty of awards, but i wouldn't buy anything from here again

Fish and Chips Friday...... I am not sure if everyone does this or maybe its just me but whenever i am in any city I look for the following foodie places a great burger place, an authentic pizzeria, a traditional seafood place. Now I know being so far from the coast one cannot expect fresh fish let alone seafood close by. However, I think i have come close to it and that's where this place comes into play. A great little family run fish and chip shop, we tend to go for the cod that is fresh and flaky this is alongside fat cut chips. Until i find another replacement in London this will be my go to place for Fish and Chips Friday.

Nautilus is still my absolute favourite Fish & Chip restaurant in London. In fact, in England. In fact, in the world. I don't miss Fish & Chips when I am not in London. I miss Nautilus. I went for (an irregular choice for me) cod tonight. It was moist, chunky and full of flavour.

To quote the All Saints "I know where it's at"... When it comes to fish n chips. Back in my school days I would come here with a gang friends for lunch. Back in 1995, The Nautilus did chip rolls for 60 pence. It was filling and delicious. A Benson and hedges after was the order of the day. Life was good. Fast forward 5 years and i would spend my evenings in the pub a few doors up. Lining my stomach before guzzling 8 pints of Carlsberg was a necessity. Again the Ol chipper was trusty. Fast forward 11 years and I now take my little boy here for chips and stroll in the park. The point is that over the space of a few years The All Saints have disappeared and gone, mostly forgotten. The world has changed, but this place hasn't. Good fish n chips that doesn't rape your wallet. They tore the pub next door down a couple of years back. Bugger!

The description for a 2 star review is "Meh" and I couldn't put it better myself. I went with a friend and we shared an order of cod, plaice, chips, and peas. The peas were the highlight of the meal. Don't get me wrong - I love peas, and these were delicious. But when mushy peas are the best part of the meal, there's something wrong there. The chips were not undercooked, but rather barely cooked. If you don't like your chips crispy and consider McDonald's fries to be overdone, these are probably right for you. As for the fish... the plaice was definitely better than the cod, but that's not saying much. The breading was mildly crispy on one side and damp on the other. Maybe they didn't drain it before plating? Either way, it just wasn't great. We did eat in the restaurant side, so it may be different if you get it from the takeaway side. I'm a bit sad that this seems to be my nearest chippy, but happy, because maybe I'll lose a bit of weight by cutting back on the fish & chips!

One of the best fish and chip shops I've had the pleasure of getting a take-away from in London. Really good choice - everything from cod and haddock to battered sausage and even their own take on gefilte fish (which I'd usually turn down in a hurry). Top it off with really friendly staff, what more could I want? Think it's the first time I've ever agreed with Giles Coren: really is the best fish 'n chip shop in London!

If you want Fish and Chips that make you go 'wow' then this is the place to go. You can pimp your fish with a bit of matzo meal if you please but their batter is as good as. The portions are big, but that does make it economical if there are two of you, a haddock and chips for example will feed two quite handsomely yet you'll still be able to move after wards without feeling that you are carrying a food baby.

I used to live directly across the street from Nautilus: it is a local gem. Several types of fish (and other breaded, fried treats) are available for takeaway, depending on what the day's catch was. It's been noted for its fish by several London online guides. The attached restaurant serves up all that and more, and lots of long-time North Londoners still make their way here - to the cheesy but minimal formica decor - for a special weekend meal. Get the fish breaded with matzo meal, not batter: way tastier, less greasy. It's not cheap, but portions are big.

I've seen several reviewers say this is the "best fish and chips shop in London." That has me a bit worried. Don't get me wrong - I tried the haddock and it came in huge portions with an abundance of chips. The batter and fish were very tasty. But the whole thing was quite greasy, and the chips were relatively tasteless. Afterward, you have to deal with that feeling of a grease-laden gut bomb in your stomach. For me, that outweighed the good taste. Good? Yes. The best? I've had similar sized portions that tasted better at the Crown Tavern in Clerkenwell.

This is my all time favourite fish and chip shop! I've been coming here since I was so little and it has been amazing every time. Best in London!!

This place smells so terrible that I can't imagine going inside and ordering food. That said, I did (we approached from upwind, apparently) and really disliked the taste of the fish and chips. Now I walk past several times a day and am always stunned to see anyone inside or at the counter. Even during their summer holiday it took over a week for the smell to go away. Go hungry, not to Nautilus!!!!!

Found this place while on holiday with fellow NYC yelper Ingrid S and was impressed by huge pieces of fish that we found upon opening the packages. An excellent chip shop that fries in Matzoh oil which guys the fish and interesting flavor. Excellent value for the money especially as we did take away and grabbed some cheap beers down the street and sat on some nearby benches enjoying our fish n chips with Fullers London Pride.

Really great fish and chips, we have dined in and enjoyed the counter. The service is great and welcoming, makes you feel like you're home. Perfect for kids!

I would say this place was ok...nice service and decent fish n chips. A little over priced given the location.

Two important things: 1. Yelp's hours for this are wrong. Will try to change that. But in short, the place is open at 11:30am for lunch. 2. Using a credit card? They have a £10 minimum for that. I didn't know this up front, and wound up having to buy two cans of ginger beer with my lunch just to hit the £10 mark! No ATMs nearby either. Just bring cash. Anyway, this place has both a sit-down restaurant and a take-away area. If it's a nice day, go to the take-away counter and eat your fish & chips in the park across the street. The fish is fresh, the portions are generous, the batter is rather thin and a bit soggy (you may prefer that to the thick, crunchy, sometimes overly greasy batter that other places offer, especially in the US)... The chips were a bit too dry for my liking, to be honest. Basically this is good solid English fish & chips. The best in London? Well, only if the other options are really poor! I've had better in the UK, but I found Nautilus' offerings to still be pretty good. Would go again if I'm in the area, but wouldn't trek out to it.

Best fish and chip shop in London. Thats pretty much all there is to say it does really good fish and chips. Half a takeaway chippie and half a normal restaurant. The people there are lovely as well, if you want some chips but don't want to go too crazy they will sell you half portions. Its just damn good.

Excellent fish and chips and mushy peas. Also tried the plaice and scampi, which was nice. Service was good. Restaurant atmosphere is nothing impressive but all I care about is the fish and chips, so all in all a satisfying evening.

The fish and chips are definitely one of the best in London. The restaurant is nice but sometimes the fish smell is way too hard when you enter and that's not exactly pleasant. However, the staff and the excellent food compensate for any minor con you may found. Although, nobody is perfect.

I bought fried fish from this place, it was disgusting. I took it to my car, and ate just a bit. Couldnt stand smell and oily taste. My car smelled bad fish for the next week, even though fish was left in my car for just half an hour. Avoid this place

This place has wonderful fresh fish and great chips--best I've had. The owner has high standards. A bit out of the way, but it redeems the fish and chip places in London. The haddock fillet is a big time meal !