New China

Reallyyyy good food, and really nice services! I would definetly recommed. We even got 20% happy hour discount on or total bill

The food in this restaurant is really delicious. My family and I came here together and everyone had a great time. The staff are very patient and polite. I recommend that everyone who comes to Chinatown should definitely try this restaurant.

Firstly, I don’t understand the negative reviews about New China, I went here yesterday with my wife and found the food here amazing, the staff very friendly and efficient and prices for a London restaurant acceptable. A special mention to the waiter who asked us about our local Chinese restaurant (he’ll know)..a friendly and pleasant member of staff…thanks. Will definitely be returning when we are next in London 😊

Every Chinese traveler expects to visit Chinatowns in the countries they explore. In London, it’s fascinating to observe how the Chinese community thrives. Chinese restaurants and other Asian eateries are everywhere. I happened upon New China London, which advertised a Happy Hour with a 20% discount. We ordered the Yang Chow fried rice and wonton noodle soup. Unfortunately, the food was bland and far from authentic Chinese cuisine, making it not worth the price. To make matters worse, they attempted to cheat us on the bill by failing to apply the 20% discount and adding a 3% service charge on top of that. When I confronted the staff about the incorrect bill, they eventually fixed it. If I hadn't scrutinized the bill, I would have overpaid by £8.00. Tourists flock to this place, and if they don't carefully check their bills, they'll likely be overcharged by this restaurant. The food isn’t worth it, so be cautious of their pricing tactics.

Best Chinese I’ve ever had in my life!!! Came here by accident and it was such a wonderful surprise. We got enough food for at least 4 people and split it between 2 and we finished everything because it was so tasty! The portions are massive and the quality of the meats unmatched. Service was also so so good, felt super well cared for and the staff are super friendly. Prices are also so reasonable for the amount of food you get. Crispy pork belly was absolutely delicious but I tried the mapo tofu for the first time and this is my new favourite. Also I would suggest to try the chrysanthemum tea, such a nice alternative to the jasmine tea. Will 100% come back soon and would recommend it to anyone visiting China Town.

My partner has recently been diagnosed with coeliac disease and not being able to have a lot of Chinese food was a big downer, however I searched high and low in Chinatown and found some really good reviews of this restaurant offering gluten free options. We were both really happy with our experience and the food. The server was helpful with checking what dishes they were able to do gluten free and that gave us confidence. We had sweet and sour chicken, beef with broccoli (which was so good), egg fried rice and chicken vermicelli noodles (this was an alternative offered to chow mein). The portions were generous and the service was quick too. Very happy, definitely somewhere we'd visit again.

We had amazing dinner after the Chinese New Year celebration.🏮⛩️🧧 It was full but the service was great, friendly staff🙂 The food is exceptional, delicious, clean ingredients, presentation and big portion size 😋 Prices are above average but totally worth the amount of food you’ll get 👌 Very clean white table clothes and good table setup ,spacious compared to the rest of the restaurants In China Town . We definitely recommend it 👌😍

Very good meals with genuine Chinese style, but not very expensive at all. The taste is unique, the service is soooo good. The staff are kind that they proposed the best. Pop in and try the three combinations of pork belly-beef and roasted duck, pair them with the seaweed and shrimp soup and you will be amazed. So satisfied! Will come back for sure.

I agree with all of the poor reviews - don't be fooled by the central location of New China, and their extensive glossy menu. Underneath, they didn't have much to offer. I was enticed by their Szechuan options, but clearly they serve every Chinese dish under the sun and cannot make anything authentically well. Our chili fish boil looked sus from the moment we received it. Normally the color is bright and red, but instead it was dark and covered with huge layers of grease. Ordered rice for 2, and it came out to £8. I have not even seen these outrageous prices as a native from NYC something does not add up.

Very good place for Chinese. The staff were very nice. It was an intimate place and food was good and generous portions. The dumplings were very tender and tasty. The sweet and sour chicken was exceptional... sauce was very balanced with sweet sour and salt.

This is one of my "always come back to" places when I am in London - and I have had multiple fine meals here. I have a rough rule that is true 80% of the time - and it applies on Gerrard St. The quality of a restaurant is correlated with the amount of non-standard meats that appear on the menu. Places which have lots of organ meat, odd seafood and the like - tend to also have great vegetarian dishes and great standard meats and fish as well. On Gerrard St this is definitely true - because a lot of the restaurants - despite the Chinese appearance - are "corporate" and offer a "same old tourist menu". You can tell which ones these are. Just go up and down the street and compare menus. You will notice between six and ten near clone menus of safe Cantonese stuff - and another few dyads and triads of their own clone menus. These various clusterings are obviously branches of the same place - and they sell serviceable standard food with one or two calculated interesting risks on the menu (this year its octopus.) New China is a bona fide indy with a huge menu of interesting stuff. I have eaten here multiple times over the years and forgotten exactly what I ate when. But a most recent feast on eel balls with chilis (mild but the dish was fine that way) and tofu laced with shrimp in a savory brown sauce reminded me of why i love this place. There are other non chain places in Chinatown and a careful examination of menus will help you pick which ones these are. But New China is a fine choice. ((There is one rap that the other Yelpers do note - and they have a legitimate gripe. There are two levels of service at New China - for "Chinese/Chinese friendly" and for "tourists". If you are on tourist mode - you can do poorly both on service and on food. They have a red menu (for Chinese - note the red color) and the black menu for anglo tourists. YOU WANT THE RED MENU. Also Chinese tend to get seated in the basement and tourists get seated on the ground floor which is crowded and drafty. Holding out for the basement is not as important as holding out for the red menu - but it doesn't hurt.)

If there is a god of Schezwan Sauce somewhere in the sky, he should strike this place with his thunderbolts of Kung-pao and righteous outrage. It would be a mercy/ honor killing. I understand that Chinese places in this area of town are not necessarily the best and my expectations were not high, but I've had a few decent meals in this part of town and thought, "Hey! I haven't tried this one yet... maybe I should?" Answer: you should not. The food is absolutely of the WORST quality and flavor and it is not necessarily that cheap either. My two companions ordered chicken and beef dishes. One was too sweet and sugary to finish and the other was glazed with something I can only describe as flavorless goop. I ordered a noodle and pork soup with veggies. You can always tell the quality of a noodle soup by the flavor of the broth. You know what this tasted like? Metal. No joke. It had a metallic taste and the pork was full of gristle. I was really hungry so I ate it (yeah, I'll eat table linen in a pinch) and almost immediately became slightly ill. Cherry on top? THEY TRIED TO OVER-CHARGE US! Its a big tourist area and they very conveniently don't put any of the receipts in English and I had to go through each menu item we ordered and add it up twice with the waiter not listening to me until he realized that he had been charging us for the other table's drinks. Even so, they added a 12.5% service charge for shitty service which was not clearly printed on the menu or articulated at all. This experience left me angry, annoyed and with tummy rumbles like I was carrying the god of Schezwan's immaculately conceived Antichrist baby and he was practicing his baby lightning moves. Ugh. Go anywhere but here.

Charge me two times when they found I am using US credit card, Cheater! 当他们发现我用的不是英国信用卡的时候就偷偷刷了两次卡，骗子！ 永远不要去这家店！

Still one of two favorites of mine in Chinatown. Their hot pot isn't exactly a deal - 20 quids for the soup base and everything else a la carte, a sit down for two can easily run up to 50 quids. There are plenty of other AYCE hot pot options in the immediate neighborhood with each capped at £25 max per head. That said, New China is probably best as a straight and narrow family style restaurant.

Having lived in Hunan, China for a year, I'm always on the lookout for dishes that taste more authentic. Though the dishes were not quite Hunan spicy, they were still quite delicious. We had the shredded potatoes and dry green beans, both with peppers, which were the closest dishes to Hunan that we've had in London yet. The service was fine, with us being seated almost immediately even at 7 pm on a Friday, and the food came out quite quickly.

Worst food and worst customer service, we ordered 4 dishes, but they were extremely salty. No customer service at all. The other table sitting next to us kept complaining about not receiving their food after one hour. I told waitress their food was too salty, she simply nodded saying oh, oh without doing anything! We left with half of the food untouched. Please don't even bother coming here! Totally a waste!

I came here after wandering around Chinatown, trying to find a non-Cantonese style Chinese restaurant. New China was just what I was looking for. We ordered a soup dish with pork meatballs and winter melon soup, super spicy beef, and stir-fried string beans. Each of the dishes was flavorful and delicious. Their service was not great, but it was fast and efficient.

Huge mistake coming here. Situated in the the overly touristy China Town area lies New China. We were hungry after a long day and were walking around and saw pictures of dim sum at all the restaurants but none of them served it for dinner except for New China. After trying to ask the rude hostess some questions we were suckered into eating here. Worst Dim Sum I've ever had! I've had better dim sum from the frozen food section!

The taste Chinese dishes and hot-pot meals are probably the best in China Town. I have been to this restaurant for about four times because of the good taste. But the customer service is literally the worst ever. I wonder about how they treat to their customer. Some waiters don't care what the customers say. In this time, our family has waited for an hour for having the dishes of the hot-pot buffet. Awful! The waiters did not want to manage that complaints we made and tried to avoid us. How could they charge us for the customer service fees in the bill! I am just writing this review for them to improve their services to the customers.

Was here with a gifted Groupon and honestly I'm glad as paying full price here would have been an insult. We had booked a table for Dim Sum lunch and upon arriving they were nice in seating us even though a few members of our party were running late. Once we were all together, we started ordering a bunch of the normal stuff you expect when eating Dim Sum. This works for two reasons. It enables you to compare to similar fare you've tried else and work out comparatively how good each place is. Secondly, unless you're quite adventurous you will normally already know what you like. Food was promptly brought out and from here on out it was a disappointment. Almost verything tasted bland. The chilli oil we'd asked for earlier helped somewhat but I just couldn't shake off the fact that everything either tasted very oily and bland, or very dry and bland, you get the picture. For instance the pork filled yam cakes are usually the highlight of my dim sum meal. Always. It's the one thing that never disappoints. Expect here. Expect to taste much of nothing apart from the oil it's fried in. Some dishes arguably were better. The prawn ho-fun and pork ho-fun were okay, as were some of the prawn dim sum. However the standard shrimp and pork signature was again lacking. Meaty, yes. Lacking flavour, also unfortunately yes. Given that we had a voucher for £40 off food and were 4 people, we still had to pay around £30. So it's slightly more expensive than other places in Chinatown where 4 people could east for £50-60 in total. In all I can't in good conscience recommend this place at all even if you were desperately hungry given all the other good restaurants in Chinatown. Service and staff were great. However food is a real letdown personally.

I suppose you're wondering at this point, dear reader, why it is that I selected New China whilst out on a Saturday evening on Gerrard Street. While Gerrard Street tends to go for volume vs. quality with regard to their numerous Chinese options, there really are some seriously good options in the area. As it turns out, New China is not one of those quality options, but it's fast, cheap, and there's a takeout window, so that's while I found myself there. Star 1: How were the service and atmosphere? I can only speak to the carry out window, but I will say that my server was happy to explain the menu to me, as there was no english text. The order of spicy pork and rice came out within 10 minutes, so no complaints there. Star Granted. Star 2: How were the portions relative to the cost? While I didn't take a picture, I was able to get a solid mound of white rice and a good chunk of "pork" (more on that in a second) for £6.90. That's a good deal even if the quality of food was bad, which, as you'll find, it was. Star Granted. Stars 3 and 4: How was the food? Well, it was good while it lasted, which was right up until I got a good look at the spicy pork and rice. For starters, very little of this mixture was actually pork, and instead consisted primarily of a sort of kimchi cabbage blend and some onions and I think carrots. What little was actually pork turned out to simply be thin strips of pork fat, so at the end of the day there was essentially no pork in the entire dish. What there was, however, was grease, and there was a tremendous quantity of grease. As in, I easily soaked my huge portion of white rice in an orange greasy mixture. Greasy rice? That's not a meal. No Stars Granted. Star 5: Would you eat here every day if you could? There's better Chinese elsewhere. No Star Granted.

Three stars at best. A group of us went for hot pot for £20 per person. The food was average at best. I thought they could have tried harder on presentation as well as overall flavour and freshness of the ingredients. I didn't even bother touching some of the food as I couldn't trust how fresh they were. Service was bad. We had to walk up to the servers to put in order, follow up on orders not being served, etc. Don't understand what all the staff were doing -- there weren't even that many customers. Can't believe I had to pay even 12.5% service charge when they clearly didn't deserve any. Ambience is also cheap and unimpressive. I get that not all Chinese restaurants are meant to be fancy, but honestly, I'm surprised such restaurant still exists in such a competitive restaurant scenery in London.

We went to New China the other night after wandering around Chinatown looking for a place to eat and finally settled on this place. I would agree with most of the comments made already and I would add to stay away from the fixed prix "combined per person meals". The portions were small, the food wasn't very appetizing and its hard to know what you ordered as it all comes out on one plate without any explanations. I will say we ordered shark fin dumplings off the fixed prix menu and they were good... though it was my first time having them so I had no comparison. Overall, I don't think we would ever go back there...the dinner was only salvaged by the company.

By far the worst dining experience I've ever had in London and I have been living here for years. This restaurant is clearly a tourist trap and I am certain they are still in business only because of all the customers they have scammed. We arrived as a group of three and ordered a hotpot with assorted ingredients, charged at £19.90 per head. The food arrived and when we nearly finished, another friend joined us and ate a bit of the food we have ordered. We NEVER ordered more food and stuck with what was initially served for 3 people. When the bill arrived, we noticed that they have charged us for 4 persons at £19.90 per pax. Clearly we took an issue with this and tried to explain that we didn't think it was reasonable, but the staff got very agitated and accused us of not knowing the rules (which they did not explain to us at any point). They accused us for trying to eat without paying and that this was the norm in China (it isnt - some of us are Chinese and this sort of business practice would never fly in China). It was only after a very heated discussion involving the manager that they begrudgingly deducted the amount charged for the last person. Overall; Never again, don't bother going unless you feel like being fleeced for lunch.

"Oof". Personally, that's a noise I like making while eating because it generally means I'm meeting my match, spice-wise. I made that noise a lot during my meal at New China. Szechuan is, famously, a fiery cuisine. I love spicy and, save for a surprising run-in with a habanero chili earlier this year in Texas, these days I don't often get to that involuntary sweating stage. It took two mouthfuls at New China. Now that probably won't be a recommendation many will appreciate but those of us who like food with an endorphin rush should probably head down there now. Service was friendly and helpful - they attempted to warn the two English faces off the "three chilli" rated Bullfrog Soup - prices are pretty decent and, for me, there was also the nostalgia value: when it was a Dive Bar, this was one of my favourite places in London. Best Chinese food in the area? No. Fun and eventful and memorable? Definitely.

A sad place. Avoid. Obnoxious waiters, shady pricing, and cramped quarters can all be written off as character-- if the food is good... unfortunately the food is not good. In fact, it's terrible. The steamed dumplings were overly gooey and made from questionable ingredients. The grilled dumplings were advertised as having 7 or 8 per dish, but only 4 came, and the odd tasting dipping sauce didn't sufficiently hide the freezer burn. There were boxes stacked in the corner of the restaurant-- which makes me wonder how well the kitchen is kept if they're willing to leave a mess in public view.

Let me tell you, the duck was AMAZING! I got the roasted duck (quarter) and my sister got duck pak choi and it was just as delicious. The service was good although I never knew when to order or pay (which could be an American thing). Stop here!!

Not the cheapest place for eats in China Town. For dim sum, this place is really expensive ranging from £3.50 - £5 per dish, sticky rice in lotus leaf being the most expensive. Drinks are overpriced as well, £3.50 for freshly squeezed fruit juice! Also, beware, the small print on the menu states that there's a 12.6% discretionary service charge! Normally I would refuse to pay the service charge and just tip the waiters instead, but unfortunately we were in a hurry and my boyfriend couldn't be bothered to recalculate the bill so ended up paying the full amount including the 12.6%. Made me so mad! The service was alright, the waiter was congenial but the food was average. We only ordered 6 dim sum dishes but they took so long to come (waiting 25 - 30 minutes for dim sum is a HUGE no-no) that they ended up being oversteamed and when you tried to pick them up the dumplings broke apart. In conclusion, overpriced for average food. As agreed with CaribQueen, you could do better in China Town.

Not recommended. Worst service ever, never come and serve till you call them, and they chat loudly at all time, they even tried to over charge us. Hot pot all tastes the same, why treat yourselves with bad service, try other stores.

Ok, first of all this is probably my favorite Sichuan restaurant in the world outside of China. I used to go here several times a week when I lived around the corner in Covent Garden, and believe me I had a choice. If you think the hostess is "rude" that's just the way Amy comes off at first; she's real Chinese, not Americanized, and that's how they are. She's actually hilarious, calls herself "Miss Saigon" because that's where she's born. After my first year as a regular, she stopped charging me for booze. New China is the first place I hit when I go back to London. I miss the spicy beef stew like nothing else. I've tried to replicate it at home but can't. Everyone I've ever taken there has raved about it, because I was lucky enough to have been taken there by a Chinese colleague, so I know the secret: Order from the Chinese menu, not the tourist one. The food is authentic and delicious. As for the 12.5% service charge, read your bill? It's less than we tip in the States.

Don't even consider come in! Worst service ever! Waited for a long time for a table. Then waited for a long time to get a wrong hot pot. They accused us for not making the order clearly. Still waiting for our pot for nearly half hour. The food has been sitting on table but we can't eat them! Wanted to go as soon as we sit down. We really should go at the first place! Not to mention that the menu has limited options for about £24/person. Have been to hot pot buffet in NY and Toronto, nowhere like this.

It may not be a clever idea to try and go to Chinatown and have some Chinese on Chinese New Year - but even considering that the restaurant was overcrowded, neither the service nor the food were acceptable. The took ages to arrive (more than 1 hour for a soup?) and was cold when it arrived, and not very tasty at all. The lack of service (or confused service) added to the general perception of this place not being worth the money spent.

We went there yesterday, the hot potato is OK with $20/person+ 12.5% service fee. However, they service was terrible (loud and the waiters were hang out in the bar without any service) and they even keep the change without telling us. Definitely don't waste your money on this restaurant!

Decided to try the hotpot at this restaurant with my Mum today and it was delicious. Service was friendly and the unexpected complimentary dessert was a winner. However, none of this was worth the price. Fair enough that the hotpot was £25.80, but I don't know where they got the extra £6 they charged us for. If it was for the pot of tea, service and the complimentary dessert, I'd sooner set up my own little hotpot at home. Never again.

Poor food, I would say for unaware tourists. Don't go there. They brought us two very oily dishes extremely spicy , with the flavour of a dish detergent, almost impossible to eat. Then salty fruits, desserts were just non Chinese icecream.

(Review for the restaurant) which I tried 2 weeks ago: AVOID! A complete ripped off. The food is overpriced, the meat tastes frozen. Poor customer service. YOU REGRET AFTER YOU PAY. (review for the takeaway section that sell skewers, buns) which I tried today Poor customer service. And it is again a ripped off. VERY VERY tiny amount for each skewer. I don't mind they charge me more if they can give me a bigger portion. The amount they put in the silver container so like the LEFTOVER. TOTALLY RIDICULOUS! The staff was very rude, she basically SWING the food to me, so with the box almost upside down the sauce came out! IF YOU WANT TO SPOIL YOUR NIGHT, GO THERE! My Chinese friends went there all have same comments, so not recommend anyone.

I've been to London several times and eaten at several restaurants in the chinatown and this restaurant was by far the best. I'm from China and I can say this place has very authentic sichuan food. I was actually hooked when I saw their photo of the potato strips stir fry, the potatoes were cut into really thin slices and that's the kind of stuff I'd see in China. I ordered that, as well as the water boiled fish, fish in super spicy broth. Both very fresh and aromatic. The portions were also extremely generous. I took the leftovers home and made a second meal just out of the spicy broth. I'll definitely go back next time I'm in London.

Absolute shite! Portions are small. Food is not good even tho it's cheap

I'm rather surprised at all the negative reviews, so thought I'd balance it out a bit. It's been ages since I last went to a Chinese restaurant in Chinatown because of the normally indifferent attitude towards service at these restaurants. My friend organised dinner at New China, and since then I've been back twice and would definitely recommend it. In two of my three visits, we had one of the round tables on the first floor. I really must recommend the waiter we had (really got to ask his name next time). He was so attentive! We ordered shellfish, and before serving everyone he asked if we wanted to take a picture of the food first! :-) He was then quick to remove the shells from our plates and give us new plates afterwards. When we asked for more drinks and extra cutlery, he'd apologise for not bringing them immediately because he was serving another table. He worked really hard all evening and 100% deserved the service! Food-wise, I'd recommend it too. The shellfish we ordered was fresh and so tasty, and went well with the soy sauce, garlic and chilli sauce. We had the sizzling beef which was juicy and tender. The Sichuan twice-cooked pork was delicious just the right amount of spicy-ness. Yum. Overall, my friends and I had a very good dinner at New China, and we'll certainly be back again.

Let's put it this way. There is a lot of potential for this restaurant. There are just a couple of key things they are doing wrong. First of all, it was quite dirty. The silverware and plates and bowls had hair and dirt on them. They use fake glasses that are plastic which are very smudged. The restrooms are very bad. The food has the potential to be great, but it is expensive, greasy, and a little too spicy. The service was very fast, but the whole restaurant just screamed tourist trap. If I were in Chinatown, I would probably look for a better restaurant.