Blake Tobias
Google
SUMMARY:
Overall the food presentation was nicely done, but I wish the tasted matched for most of the items! My wife and I went out to dinner and we each got their loaded potato soup, then split an order of nachos and a bacon cheeseburger. I would return back simply for the burger and to try a few other menu items, but there are definitely some things to watch for - including the deteriorating ceiling in the rear corner of the restaurant where someone placed an old fish tank in effort to collect the rusty water and plaster falling and blend it into the eclectic decor (photos attached).
SERVICE:
Dinner rush service was interesting to observe, from the entry point staff seemed to have some great conversations that, at times, took priority over attentiveness to guests. I could tell the hostess wanted to greet us but someone who looked like they worked there was in a deep conversation with her (gotta shoot your shot when ya can I guess?), it took her a few attempts to break his conversation but once she did we were immediately seated - no harm there, and she was very kind on our brief walk to the table!
Our server was overall ok - she wasn't super attentive, mistakenly forgot to place two soups (I will say she apologized and quickly made up for it by bringing a fresh bowl out), and, after we finished out meals and she cleared the table it took about 10 minutes for her to come back so we could ask for the check, while our table, and others around us, all sat there looking around ready to pay and leave. While this was occurring we watched them having conversations, playing on their phones, and just hang around avoiding making eye contact - which is fine, but an interesting practice for customer facing positions.
FOOD:
Loaded Potato Soup: 3/10 - this was different than anything we've ever had before - it had a very strong chicken soup base to it, and it tasted more like a bell pepper chicken soup with some potato in it than it did loaded potato. Also, the bacon on top was super crispy which is great, but it tasted like cocoa? Very interesting. Not sure I'd try it again.
Nachos: 7/10 - they were ok, some moderate char on the chips, but they were pretty tasty.
Bacon Cheeseburger: 10/10 - the star of the show - I could have gone for 5 of them - excellent taste and season, great bacon, lovely toast on the buttery bun, The fries served with it were awesome as well.