Tiff H.
Yelp
Niedlov's is ALWAY my go-to in Chattanooga. I've been here multiple times now in the past two years and it's never let me down... I'm just glad my first bad experience here didn't deter me from coming back because I would have missed out on so much tasty bread and pastry.
That being said, I had an awful first experience here the summer of 2021. It was SUPER triggering since the night before, I had JUST had an extremely uncomfortable and upsetting and similar experience at Clumpies on Market Street. I did not appreciate when the older lady working behind the counter was blatantly ignoring me and helping other people behind me in line. Like, AM I INVISIBLE? A second worker came out from the back and noticed me standing there dejectedly and asked if I had been helped. I was having trouble speaking because I was on the verge of tears at that point but told her no, the lady was only helping people behind me. The second worker apologized profusely on her behalf. The older lady didn't even give me a second glance. SERIOUSLY, people, am I invisible?? I finally got my order in with the second girl, paid, and was waiting on the side to pick up my hot food to go. They had given me my pastry already, so I was just waiting on my iced latte and sandwich. Time ticked by slowly but after a while, I noticed people who had ordered after me getting food and coffee before me. I finally went up to the counter and they seemed to have misplaced my order. They gave me a hot rose latte even though my receipt clearly showed Iced Latte, Rose. She apologized and remade it. So now about 20-25 minutes in, I had my coffee and pastry but alas no sandwich. I went back to the counter and inquired on the status. They looked around and seemed to have misplaced this order as well. So basically I didn't eat my lunch until I finally got back to my hotel down the street at 1:15, an hour after I placed the order. It was a nightmare. But at the end of the day, the California club sandwich was delicious, the cruffin was amazing and the iced rose latte hit the spot. But food and drink don't taste as good when there's a bitter taste in your mouth.
BUT with that being said, all has been forgiven and forgotten, because I have been back at least several times since then and I also have not seen that older lady behind the counter again. I have also only dined in on the dog friendly patio now so you won't find me standing waiting for takeout ever again.
My FAVORITES have been basically any pastry i can get my hand on (including the Swedish semlor bun, the lemon curd danish and of course the cruffin) and any hot sandwich like the California Club or the Reuben. I wasn't a HUGE fan of the Turkey & Goat Cheese but maybe it was just the goat cheese for me. Either way, the bread is always QUA-LI-TY and you can taste it distinctly in every bite of a sandwich.
I haven't been to Niedlov's this year yet but literally only because I haven't been back to Chattanooga since 2022 (UGH I KNOW) but I plan on making a stop in town before the end of the year!