Amy W
Google
"Racist Restaurant Experience 🤯‼️ Tokyo Ensui**
Steer clear of this Michelin-starred kaiseki place in Tokyo. I booked a month in advance from Toronto based on Ins recommendations. Party of three.
We arrived 10 minutes early, were polite, and spoke English (their English was poor but manageable). Staff were initially okay, but once seated, **the chef didn’t even look up at us** 🙃. I assumed he was busy/preoccupied. When ordering drinks, things felt awkward since we were quiet—until the remaining seats filled with *all* Japanese guests.
Then came the wild part: **The chef gave a 90-degree bow and beaming smile to *every* Japanese customer**... yet when he finally acknowledged us, it was just a stiff nod. Whatever—we thought we’d focus on the food.
But the worst? When leaving, **our taxi arrived first**. We were literally **about to get in** when the chef *sprinted* over, whispered to the driver, and the car sped off 😱. Turns out, their Japanese guests’ taxi had arrived—and they *had* to board right at the entrance!
As for the food? **Mediocre at best**. Not even close to *Goryukyu* (Tokyo). We ate at *Hakuun* the day before—service was better (no blatant discrimination), and both supposedly descend from *Ryugin*. **Save your money—this isn’t worth it.**"