Nobu

I am a loyal guest and big fan of Nobu restaurants worldwide, but unfortunately, my experience at Nobu Mexico City (Polanco) was far below what I have come to expect. The dining room was uncomfortably cold, with a constant draft that forced us to keep our jackets on during the entire dinner, which took away from the overall experience. We chose the Omakase menu, expecting to enjoy the chef’s best creations, but sadly only two dishes truly reflected the reputation of Nobu. For example, one course was an assortment of sushi, but the octopus was so tough it was impossible to chew, and the shrimp sushi had a bland, watery taste. Another course was a simple green salad with two grilled shrimp placed in the center, which felt far too basic for a signature tasting menu. The mushroom soup that followed was also very underwhelming, just mushrooms in hot water without any depth of flavor. The service, while attentive, felt overly rushed. Plates were taken away before we had finished, and the explanations of the dishes were delivered so quickly that it was difficult to understand what we were eating. The highlight of the evening was the truffle salmon, although even that was let down by an unripe pear inside. I truly hope this location can improve, because Nobu is a brand I admire greatly. If this had been my first Nobu experience, I would not have been encouraged to try others.

The brunch was ok I was expecting better I went to the one in Santa fee but the food was little bit less quality. As I was expecting Missing some sake choice like los cabos We are regular guest of Nobu We love to go and eat overthere We go to every Nobu in world We was expecting little better because we ate many time in Santa fee

We had a great experience here! Our waiter was very attentive and had some great recommendations! Great spot if you’re visiting CDMX.

Intimate setting and delicate flavors at this great sushi joint. Yes. It's part of a chain that has several locations worldwide. The dishes I liked are the rib eye tacos, they are tiny and deliciously crunchy. The hamachi tiradito, and the shrimp

The food at Nobu was absolutely fantastic—fresh, high-quality sushi with incredible flavors. However, the service was seriously disappointing. We struggled to get the waiter’s attention just to order or even receive menus, as if we had been completely forgotten. Despite making a reservation a week in advance for the main dining room, we were placed at a table on the front terrace, which was far less desirable. While Nobu is undoubtedly a great place for sushi and quality food, the service during peak hours is poorly managed. The staff seemed disorganized and undertrained, making the overall experience frustrating. If you’re planning to visit, I’d recommend avoiding busy times to ensure a smoother dining experience.

Great atmosphere. Food was horrible. If you are Asian or live anywhere with good Asian food, don’t even bother going there. Uni was not fresh, eggplants were chewy and slathered in too much sauce, and the Chilean bass was rubbery. Plan rice was good though. But probably only because I haven’t had rice all week.

I was there on friday. Food was really good - I’m not a huge fan of shrimps but for the first time I enjoy eating them, they were really good. BUT When the waiter heard that I didn't speak Spanish, he said "no mames" and left. Then he came back and he started speaking to me in Spanish. It was not hard to heard that when it was just me and you. I know some words so I understood that you are not happy to talk to me in english but remember you are at work at pretty good and expensive restaurant and I didn’t ask for too much, I just don’t speak your language. Overall it was good experience.

One of my favorite nobu’s in the world! Always incredible sushi and even better service with a nice vibe to boot! Highly recommend!

I've wanted to eat at Nobu for a long time, and this experience left me underwhelmed. I came in for an early dinner - 4:30pm - and there was only one other table in the restaurant. The reason I mention this is because I felt very rushed to eat and get out, and there was no reason to do so. I ordered 5 dishes. When I'm in a nice restaurant, I shouldn't have to ask the server to only bring one dish at a time - it should just be assumed. I ordered my selections, the server asked what order I would like the food delivered, and I told him the order in which I gave him the selections - but the tempura and sushi could be served together. The miso soup came first. Ok...not what I asked for. I requested the oysters first, but not a big deal.... Then the oysters came while I was still enjoying my soup. I wasn't concerned yet. The oysters are on ice and can sit for a minute. After I finished those 2 dishes, my elote-style baby corn was delivered. This dish was probably the biggest disappointment. The menu indeed said "baby corn", but I was imagining corn kernels done elote style...kind of like an esquite, but a high-end restaurant version. That is not at all what I got. I got little baby corn - the kind that come in a can - dressed up with elote style seasoning. This dish was $345MXN (~$17USD)!!! SERIOUSLY?! The cost on that dish has got to be an 800-1000% markup for something that shouldn't be served in a fine-dining restaurant in the first place. I took a couple of bites - and then my tempura came while I was still nibbling on the disappointing baby corn that I was simply eating at this point because I didn't want it to go to waste. I pushed it aside for my tempura entrée. I eventually let about half of the corn dish go to waste - and I hate wasting food. Nobody asked if I enjoyed the dish, or why I didn't finish it. I didn't necessarily expect them to remove it from my bill (although when I was working as a server, that's what I would've done), but it would've been nice if someone had asked for feedback on why I didn't finish it when I cleared every other plate. As I was enjoying my tempura, I noticed the sushi had not yet arrived...did they forget? The *one* dish that I said could be served with another dish is the only dish that was *not* served with something else. I finished my tempura. The sushi finally arrived, so thankfully they did not forget it. I ate my sushi, and my dishes were cleared. I was delivered the dessert menu. I said "no postres, gracias", and the server ignored what I said and walked away. I simply wanted the bill at this point, but I looked anyway to see what they had to offer. After all, I was basically being forced to do so. The server comes back, I ask for "La cuenta, por fa", and I receive it. As I'm glancing over the bill, I notice a charge for "cubierto - $16MXN" (silverware/cutlery). Ok...that was the last straw. I realize that it amounts to about $0.80USD, but that's not the point. You're nickel and diming your customers in a nice restaurant to the point that you're charging them for chopsticks??! And maybe the use of the water glass as well...but, that just about sent me over the edge. I'm already paying enough for the food that the cost of utensils should be included in the price. I have *NEVER EVER* seen a charge for something like that in my life. I paid the bill and I left 10%. That's *VERY* hard for me to do as someone who used to work in fine dining restaurants, but I had to send a message. And I realize 10% in Mexico is probably not as insulting as it is back home...but I needed to convey that everything was disappointing - especially the service. Nearly everything about my experience went wrong. I was in and out in about 45 minutes - maybe slightly longer. I'm sad to say, I will never be back - at least not to this location. And if my experience is a reflection of what I can expect at another Nobu restaurants, I won't be back to any other location either. Not worth the money to walk away disappointed.

The worse Nobu experience I've ever had. I've eaten at many Nobu's in the US, Canada and Europe. All of them, have been able to accommodate my gluten allergies and provide me with delicious gluten free preparations. My friend who isn't gf had a miso cod fish that was burnt. The skin was completely inedible. If you want to check all the Nobu's off your list, skip this one.

Went for NYE dinner. Told to pay MXN $1000 "cover" per person after sitting down--wish they would tell you earlier so you can decide whether to go there. We ordered several nigiri and rolls. Fish quality was mediocre at best and nigiri rice tasted bad. Rather disappointed for what we paid. Service was good, but definitely not what you want to eat for NYE

We just ordered some sushi - all was good but definitely not amazing. I have been to a few Nobus, but this one probably had some of the best service. Beautiful building and interior. Just breathtaking! I did not like that the smoking section smells leaked into the main dining room. Otherwise a good experience overall. We went for lunch.

Delicious food, ambience, great service all around and first time at Nobu. Came here for my wife birthday and it was just a perfect place.

First of all, the place is gorgeous. Inside the restaurant there is an ancient tree, that gives the place a warm welcome. This place was designed to perfection and you can tell every single detail was well thought. From the lighting to the paintings, the place is exquisite (decor wise). Having said that, the food is disappointing. I know is a widely known fact that nobu is an overpriced sushi chain, but the dishes didn't match the prices. The sashimi was ok, but for the price you can get triple the amount at other places. The cocktails were pretty good, I have to say. In my opinion this is more of a cocktails kind of place. Skip the meals and just have drinks.

Great Decor. And nice and attentive staff. Food was good... But not the usual Nobu great. But definitely has the usual Nobu prices. I went with a large group and we ordered quite a bit off the menu, but they were out of numerous items. A bit disappointing, as our reservation was early. Nigiri Sushi cuts were small, but the rice was large. Not sure I would go back.

Was very disappointment this food and service Sunshine cane with fish skin , when I told that to the staff member he told me it's happening. Comm on !! Let's paid $20 for tuna belly and it's came the skin . Had order of strips , but they forget about it , but charge was on the bill. If management will read this you need to know that you are the worth Nobu I ever been at. I visited all of them at all different country's.

This Nobu location in polanco Mexico City is great. Clean and fresh sushi. The prices are much better than Los Angeles and Las Vegas. I really enjoyed the sushi.

We had Omakase for three last night (2-Jan-2023). My wife and daughter got food poisoning and started vomiting a few hours later after we got back home. I was feeling queasy all night but I am OK. The service was good but food poisoning at a premium restaurant is simply not acceptable.

We walked in about 8:45pm weekday without a reservation. (Our previous choice restaurant did not work out). They only had seats in the smoking section and we took the table. Only one person was smoking. But the smoke was noticeable later I realized after I left the room and came back. We started with salmon sashimi, salmon tacos (which turned out to be tuna tacos), tuna tatki, edamame, and scallops. The edamame was absolutely perfectly done. my friends went crazy over it. I thought it was ok. One friend got a shrimp dish. Everyone loved the main dish they ordered. Black cod miso was my favorite and outstanding!! It reminded me of a dish called miso butterfish I used to eat frequently in Hawaii. I would get it again. Service was outstanding.

Very nice ambiance! Had the oysters as a starter was delicious! The food, great vibes!

As an American visiting Mexico, this Nobu was absolutely better priced than our local counterparts so we knew we had to check it out. However, I think it fell a little flat. The food was good, but not great or anywhere near the quality I'd expect from a restaurant brand that so many celebs frequent. We felt the seafood was lacking in flavor depth, and had some phenomenal food at other restaurants in the city that left this experience feeling lack luster. The drinks and dessert however were incredible. The service was absolutely amazing, and the interior of the restaurant is stunning. Overall, I'd come once just to say that I went, but nothing to write home about.

We had the Omakase on a Sunday evening. We appreciated the atmosphere and decoration, but the following points lead us to a bad review: -There were fish bones in the tuna sashimi, and no apology was given -Every dish was very salty and submerged in the sauce, and sushi rice was very dry -Miso Soup (Tofu was not silky soft) as 1/8 courses is highly unusual, reflective of the in our opinion poor value for money -The chocolate lava cake was too long in the oven and hence dry -Service always reached across from the table rather than served from the side All in all, unfortunately a disappointing experience, and not surprising there were only 2 other tables other than ours occupied

the strong stench of sewage (which they tried to mask with lilies) overpowered everything, including the pretty crappy drinks. decor was very bipolar and too busy. how sad, i really wanted to enjoy another nobu experience.

My friend and I dined this restaurant on March 28, 2022. Because my friend was a bit under the weather, he had a little appetite. At 5:00 PM, only one table except us in the restaurant. I ordered Omasake Pesos $1875 (less than US $100) and my friend was less than mine. Well, there were miss-communication (?), I think, my receipt was shown pesos $7793.55 (almost US$400). I still kept this receipt. Unbelievable bad experience!

This Nobu restaurant has a beautiful exterior. The food though compared to other Nobu's is not as good. The hand rolls are very plain. The rock shrimp salad usually has mushrooms in it and they don't add mushrooms here. The food is good they are just missing a couple more details that are usually perfection at Nobu restaurants. They spicy tuna rolls are delicious yet they are prepared differently. I recommend the crunchy rice and spicy tuna.

Love the service, sushi and the ambiance! This was one of the best meals in mexico for me and you can run into some latin celebrities as you enjoy some sushi! - We saw some people taking pictures with the ladies next to our table. My always go to is dragon roll and this was one of the best I have ever had. Everybody on our table was very pleased with their sushi selection so you cant go wrong. Will be back for sure

This restaurant is extremely out of touch with most of other restaurants in Mexico City with its ridiculous food and drink prices as it basically caters to the rich and people who want to be seen. We spent Thanksgiving night here and although the service was exceptional the food does not warrant $160 for two people with no drinks. You may not find that amount to be that extravagant but in most places in Mexico City you can get a meal for two under $10. Plus it's very cold in here during the winter months. Not sure why they can't make it more comfortable considering that most people sitting were wearing their coats.

Stunning and delicious. Located in the hipster Polanco area where you have all kinds of shopping, coffee shops and amazing restaurants. Same quality as NY and Miami location but better service because that's what you get in Mexico. Building is a typical gorgeous Spanish style home from Polanco and it's absolutely gorgeous. Don't miss it!

Definitely one of my top 5 meals ever! Extraordinarily tasty, not super crowded, fancy, yet affordable because of the USD/MEX conversion. Cocktails and food all came out super fast, and were of legendary quality. I had the King Crab tacos (A MUST!), wagyu gyoza, beef tenderloin (probably the best thing), lobster sushi roll, fried avocado (good, but not very interesting). Ended with a delectable dessert that was some sort of warm cake/pastry with a dollop of perfect cool ice cream on top. Would definitely come back next time I'm in Mexico City!

I have mixed feelings about this place. It's my first time eating at Nobu and I had great expectations but it was just ok . Food was fresh and alright but highly expensive for the portions . I have had better sushi . Ambience is great .

I came here last night to celebrate my birthday and left feeling very disappointed. I had the oysters and the omakase. For drinks I had the lychee martini, sake, and a Paloma. Food and service started off really good. The first few courses with nigiris, sashimi and oysters was divine. Every bite was amazing. The service was spectacular and I felt like they really cared. Then slowly the meal became bad. The tuna with veggie rolls were drenched in a strong vinegar sauce, the cod was salty. And then last 2 courses they brought me a salty miso soup that I couldn't finish and an extremely dry chocolate cake. Which I think is not valuable at all for such a big name as Nobu. Service slowly got bad towards the end of the meal. They were inattentive and careless in service. I wanted them to come over several times for me to order more food, and the manager made eye contacts and walked away. I wanted to order more food because I was still unsatisfied, but they brought me desserts without asking if I wanted anything else. So I felt like they really wanted me out of there which I still don't understand. In all honestly I wasn't expecting much, and I was still disappointed. Nobu in CDMX has got to be the worst Nobu I've ever visited. I do not recommend and I will not be coming back.

La verdad que fue una decepción. Muy mal servicio, pero no por falta de actitud, sino por falta de entrenamiento. Los camareros cometieron muchos errores, no sabían lo que habíamos ordenado, se confundieron con los tragos, y demostraron una ignorancia total de el contenido del menú . La comida, mediocre, nada especial. Hay muchos lugares excelentes en Polanco, recomiendo que cuando pasen frente a Nobu, sigan caminando.

I met a friend in Mexico City and had never been to a Nobu. Everything was better than perfect! Instead of getting lost in the menu,we let our server, Monica, and her manager, Daniel, make all of the selections. Could not have made a better choice! We were impressed with the creativity and the pairings. Thanks Monica and Daniel for helping make our experience at Nobu one we'll never forget!

Great location and good food. I actually enjoyed the place much more than the one back home in Los Angeles. I visit Mexico City often and will return to this place for sure.

For years I have heard about Nobu and I finally got the chance to go! I knew Nobu as creative asian fusion- and also as a hot spot for celebrities in LA (definitely got my first exposure to Nobu while watching reality tv shows in the mid 2000s). So, I was really excited to check out the new Polanco location. But also nervous, because rarely do things live up to so much hype. My husband and I went on Valentines day, but since it isn't such a big restaurant holiday like in the states, the normal menu was all available and it wasn't too crowded.After reviewing the menu, which has cold items, hot items, and sushi, we weren't sure what to choose. So, the omakase was a great choice for us. For 1100 pesos, you get 7 courses. The waiter gave us a rundown of what was on the menu for omakase and it sounded like a nice variety so we went for it. Great decision!! Each course was interesting and delicious. Highlights include: incredible sushi plate (three kinds of seasoned fish, scallops and anguilla), tuna tartare, miso black cod. I had heard about the miso black cod for years and it totally lived up to the hype! Miso soup was fine but kind of a boring 6th course. Dessert was a fabulous chocolate ice cream with cookie crumbs, and an ok strawberry banana cake. I don't understand the other reviews that say the food is overpriced and that they left hungry. I was absolutely stuffed and had to take home a doggy bag. If you don't want to spring for the omakase, at least order the miso black cod. Definitely a can't miss item! I can still taste it in my mouth days later, and can't stop thinking about it. Overall, I found the food to be excellent. We sat out on a patio, which was fairly empty except a table of really drunk couples next to us. Atmosphere was good not great, service was fine, and the food was exceptional. A nice spot for a special dinner.

By far one of the best dining experience and customer service I have ever had! But I will put the moose on the table, it's also the most expensive dining experience I have ever had and it wasn't a gluttony of food. However, my wife ordered the Omasake which is where they bring you all the signatures dishes (8 courses) and there was not one plate where she didn't give the OMG face. I ordered the organic chicken which was a breast chopped and diced and it came with 3 different sauces which were all exquisite... teriyaki, a Peruvian picante, and wasabi with pepper. I also ordered not one but 2 plates of the ribeye tacos because it was so damn good! Now they are tiny as can be, it's like putting a little diced ribeye on a delicious corn tortilla chip folded with a drizzle of the Peruvian picante, but the ribeye is top notch. We also ordered 3 drinks which were delicious and we don't even know the name except they all had vodka and 2 had grapefruit and the last one was like a basil martini. Again a world class experience but if you're not prepared to spend $200 (including only 3 drinks) then this isn't the place for you.

Everything from the food to the service and the ambiance makes it for one of the best dining experience in México Make sure you try it

The food is above average for a Japanese restaurant in Mexico City, but the portions were too small, I paid like 100 usd . The staff and the place is nice.

Finally a good sushi place in Mexico City. While many sushi places including the infamous Tori Tori have excellent fish, their execution falls in the category of supermarket sushi in So Cal. Nobu is awesome !!! The shed is free to do whatever he wants to show what he knows; the staff , has tried the dishes so the can guide you though their dishes. Go for the untraditional American menu of average sushi and you will be ok. Their traditional American menu dishes are below average. Please try their creations and be ready to have a very cool experience. They are a bit on the expensive side but not more than Tori Tori and def Nobu is in another realm.

Well designed as other Nobu standard. Food is of contemporary Japanese standard with great selection of sake. Service was warm and friendly. For ambience, I was on a date night with my boyfriend and we did not enjoy their selection of music, mainstream with electro beats, volume was all way loud from 9pm till midnight, did not find it suitable for us, perhaps more suitable for friends dining for a party night out.

The staff is great, everyone is friendly and helpful. Portions are small and over priced. The dish I got was the scallops in garlic sauce and it was too salty. I also got a slice, A SLICE of tuna for 90 pesos. The place is beautiful but the price for the amount of food doesn't make up for it.

Three stars, probably because it says Nobu on the front of the building, but not for the food or service. I won't get into the many disappointing experiences leading up to the "chef recommend" sampling, but the service is a 2, our server was pretty much a shadester & didn't tell the truth about anything. Food was ok, that's it, f'n ok! Nobu would shut this place down if was sitting at our table! The sashimi was not same day fresh & there were fingerprints on the plate. Oh before that we ordered a saki with fresh crushed fruit, promised it was fresh, and it was like canned Jumex juice. We had an artichoke salad, it was ok but had way too much lime juice in it, so I'm going to assume they were canned artichoke hearts. Following that was friend crab, who fries crab? And then the haujillo which was pretty good but very heavy, and we ordered the black cod.. Oh and I asked for the most popular roll (tuna avocado), it was a joke, ate one piece as did my date. If that was their best roll, they really do need to close down and start over. Because anyone who knows good food will not dine there twice. Don't waste your money.. There is a plethora of other amazing restaurants, for way less money in MX DF. The food was boring, & the service was annoying. I hope a manager reads this and makes some corrections, this location is NOT a good representation of Nobu's food. We have much better Japanese food in Los Cabos, where a much more interesting (and fresh) roll costs around 150 pesos.

Just came from an evening at Nobu Polanco in Mexico City. Briefly, awful service, so so food, less than average ambiance and, finally, obscenely expensive. All in all, a great night just because of our group of friends, but I'm not going back to this place, ever.

Sashimi was not bad but I've had better. You go to a place like this expecting to spend a lot of money which I did, and you also expect them not to be out of fresh wasabi. You also expect them to have a better selection of fish. And then you get charged for silverware, and you get charged to sit at the bar. I think this is an attempt to collect a tip because of the culture in Mexico. I tip well in spite of the extra charges as most Americans do. Maybe they were trying to sneak it by but I don't think they should charge American customers for silverware set up's, because we don't like being nickeled and dimed for everything. For these reasons I won't go back. So you see I spent over $200us there, and because they charged me an extra $32 in fees to sit at the bar and eat with chopsticks ,they have now lost thousands of dollars because I probably would have came back many times, most likely once a month.

Having tried Nobu in other locations I didn't feel it was the same neither with the service nor with the food. Still, a good place to have Japanese food although a bit pricey.