Abby R.
Yelp
Found this bar thru TikTok, even tho my original night plans didn't involve Nocturno, my girlfriend and I wanted to try it out since we were in the neighborhood for the evening. We were seated right away and loved the look and atmosphere. First thing you realize is how incredibly loud the music is in the bar, causing everyone to basically attempt to scream or yell over the overbearing music. I think at one point my girlfriend and I felt as though the music was jacked up even HIGHER to drown out the patrons? Who knows. The volume of music could be easily controlled for a better and/or intimate cocktail date experience.
My true distaste comes from whoever the waiter was for us. From the get-go, he seemed irritated or uninterested in serving us. Never said hi or introduced himself, we just knew him as the tall man with the man bun. We got our drinks, which were spot on (hell yeah espresso martinis) and had nothing but praise from there. Then time went on, we finished our drinks and a good 20 minutes run by, the waiter never once looks our way if we were interested in another drink. We think, "oh maybe he clocked out for the night." No, not at all, he was everywhere else in the area but our little corner. Mind you, we were seated in a little nook nearest to the door.
Another 10 or 15 minutes go by and I'm already ready to go. He finally comes back to us, we ask for a check and he gives us it. We simply had a question with the check because it was a bit confusing on how it was charged with no indication why the extra $10. We waited to ask the question and talk to man bun gentleman but he never rounds back to our table. In fact, I see him standing in the corner on the other of the bar scanning the rest of the room except my table. Finally, after another 15 minutes of time of our night wasted, my girlfriend goes straight to the bar to inquire the check and cash out since our original waiter fails to even regard us.
Upset by the experience, I'm glad the Bartender (who I'm almost certain it's the same one I've seen appear on the social media) explains the charge and also apologizes for the lack of care in service. He graciously puts the tab on the house as an added apology.
To be honest, really off putting experience. We LOVED the drinks, we gravitate towards amazingly curated martinis but the overwhelming sound of the music, topped off with blatant disregard of my girlfriend and I from that grumpy waiter steers me away from considering a return. If I could give a couple constructive feedbacks... lower the music and perhaps describe the added tab price on the receipt, it clears the confusion at the end of the night.
Mr Man Bun sir... chipper up, you were really giving massive h-word phobe vibes. I'd really hate returning back to your poor services.