Thom C.
Yelp
Date of visit: 19 December 2023
Time: 1815
Absolute chaos upon entering restaurant. No signage directing patrons to be seated, so stood in haphazard line to front counter. So many people picking up online food orders. Do I sit, stand, or walk out? Suggestion: a clearly marked pickup area.
I looked around and saw at minimum six empty tables that were in need of bussing; plates, soda cans, and serving bowls cluttering the table tops. Nothing so unappealing as seeing half-eaten Chinese food.
After finally reaching the front register, my dining companion and I were told to be seated at a table. Lucky for me I had the foresight to grab two menus as the waiter showed at our table with none in hand. I ordered a small hot and sour soup, Kung pao chicken, and two cans of Coke. My friend ordered chicken pot stickers, rice, and a Sprite.
While waiting, a waitress appeared and bussed the tables. Good thing as there were diners waiting to be seated. She brought out our rice bowls and my Kung Pao. The portion was meager compared to other eateries. I took several bites. Several pieces were cold, other bites warm. No bite was hot. Chicken and other proteins must be served at 165°. Not this dish. My friend tried a bite and agreed it was cold. I called her over and pointed out the problem. She said the bottom of the plate was hot. I told her, "Eat it! Go on! It's cold, barely hot. Try it." She didn't.
I told her to remove the item from my bill. My friend looked over and noticed a letter B food safety grade placard in the window. Nope! That did it for me. I told her to cancel the order, we were leaving. I threw a five dollar bill on the table to cover the cost of the two canned sodas and we exited the restaurant.
We won't be back.