Julia Z.
Yelp
Came here with six other friends while visiting the Bay because I'd been craving some skewers and it's not as much a thing I want to do alone.
The food here was very tasty, flavors not EXACTLY what I was expecting (in particular, I didn't expect the vegetables to be so saucy, and I expected the grilled buns to be a little sweet rather than just tasting like toast).
One important note I'll make: you do ordering on an app, and everyone can add things to the same cart. At the end, one person submits the order. The ordering system itself has one box where you can add notes, but the note we added was removed. I suspect what happened was one person added the note, but a different person submitted the order, so person B's empty note overwrote person A's note.
Which was extremely unfortunate, because the note we had was "allergic to peanuts". And we found out by eating that there was maybe more peanut in this than other Chinese skewer places I've been to. The staff said the vegetable sauces that were brushed on had peanuts, and that the dry spice blend also had peanuts. It seemed like my allergy friend didn't consume a crazy amount, so he wasn't sure there was really much in the dry spice (only felt it after we got the A choy), but it was a bit of a damper.
But! The staff was extremely kind about it. When I went and explained it all, they went through the trouble of checking the receipt (where the note wasn't, hence the note about the app), and then even though there wasn't a note, provided my allergic friend a plate of dumplings. Later, when we added more food, she came by specifically to verify and asked if we'd like to skip the seasoning (and just have grilled meats), which we did, and my allergic friend (and my friend who apparently isn't a fan of cumin!) were both able to happily enjoy the unseasoned meat. ...I also enjoyed it, the meat was delicious even without the seasoning, and since the tables provided seasoning, it was totally fine to add it separately.
I really appreciate how above and beyond the staff were to making the experience nice for us despite some dietary restrictions/concerns. The food alone would've had me coming back anyway, but I would definitely recommend coming here.
(That all said, if you have a serious nut allergy, I'm not sure how clean their grills are and if it's actually safe to eat, so please do not take my review as a go-ahead for that. But if you're only mildly so or if you dislike flavors in the classic Chinese BBQ spice, this place is happy to skip the spicing for you!)