Oakland Fortune Factory

To say we are obsessed is an understatement! Oakland Fortune Factory first made me custom cookies for my bridesmaids "proposals", then made cookies for our wedding, and have now done cookies for our baby shower! These cookies are not only adorable, they are absolutely delicious and fresh!! I can't say enough how much I've loved having them during special occasions and they truly are a big hit every single time. They have excellent customer service and shipping has never been a problem. Highly recommend if you're looking to add that special touch to any occasion.

I love this place! It should be more well known in the Bay Area! I think it's better than the SF one that is a big tourist attraction. They do a lot more flavors and customization, and the fortunes they put in are super funny. I was recently able to order some cookies for my office's Lunar New Year celebration. Everyone loved them, and I hope we can make it an annual tradition. It's a short walk from 12th St. BART station, so you have no excuse not to swing through Oakland Chinatown for some fresh cookies. Just note the storefront is a bit nondescript. If the door is closed, there's a bell to ring. You can also order online, and their website is super cute.

This place is magical! I flew in from Texas and had a rush request. Went to the storefront and Alicia greeted me and my cousin with a smile and was ready to calm the situation! We put in our customize order with two different messages for our party guest! We received a text saying it was ready within the DAY! Woohoo Event activity SAVED! Oh yes when you are there buy one of the special Fortune Cookies - not only are they BEAUTIFUL - THEY ARE TASTY! Yummy! Great Customer Service and AFFORDABLE pricing PLUS it Taste Good! FYI- These are great party favors and can use as an event game! Try Them Out!

Oakland Fortune Cookie Factory is a great place to get custom fortune cookie bags! I am rather proud of this one gift idea I had, and they helped me realize it. I was visiting my old friends and colleagues back in Texas and wanted to bring them a unique Bay Area gift. So I had Google Bard write me poems about the times we had together. I split the lines between fortune cookies such that they could be reconstructed via rhyme. (A better idea would have been to use an acrostic: next time!) I then sent the excel files with the poetry lines for each bag to the factory, and they finished the bags well before the deadline, i.e. my flight. They were very responsive via email re requirements and scheduling throughout the process. Everything was very easy and smooth, zero stress. Each bag was thoughtfully labeled and color coded so I wouldn't get them mixed up between the two recipients (pic). Everyone loved opening the cookies and reconstructing the poems, and the cookies were real handmade fortune cookies, and were delicious! I strongly recommend emailing the Factory next time you wanna have a tasty gift for your friends.

You absolutely must visit this Oakland gem when are in the area! I had the pleasure of meeting Alicia (the daughter of the duo) and she was wonderful!! She had impeccable customer service and the fortune cookies I purchased are delicious (I bought the regular and tropical ones). There’s also a grass wall inside for photos!! Trust me, you won’t be disappointed!!

I needed an urgent custom message order for a work event and Oakland Fortune Cookie Factory helped me out greatly! It was a seamless process where they even let me pick it up on a day where they weren't officially open. The service was 5 stars and they were easy to communicate with. My only wish is that I had more time and was able to do the tour. Thanks!

They were super nice and responsive. I made a mistake on my custom message and they were able to correct. Of course the cookies were delicious, too.

We ordered custom fortune cookies for our Oakland based wedding celebration. The cookies were tasty and decorated very nicely - perfect shades of green to match our wedding theme colors. Our guests loved eating them and finding the custom message slips (we had 4 different ones) in our cookies. It was a great way to support a locally owned business on our special day.