Geoffrey Colman
Google
I've read some of the more critical reviews, and - to be perfectly honest - I'm not sure I understand what some of the people are talking about.
For starters, I've come here well over a dozen times, and I've never had an overtly *bad* customer service experience. Quite to the contrary, I've always had nothing but great service here: my servers have all been extremely attentive and pleasant to a fault, and the manager is a really nice guy who has remembered me and greeted me personally when I've come in.
It is true they're a bit on the pricier side for a full dinner, but to my way of thinking, the price is justified by the quality of the food. The burrata and prosciutto are absolutely *heavenly* decadent (as is the ricotta mousse dessert), and even the "regular" mozzarella is no mere ordinary lump of cheese: it is all authentic water buffalo mozzarella imported from Campagna. Not something you can buy in just any store. Regardless, sharing a portion - a mozzarella "tasting" platter, with selection of cheese and accompaniment of charcuterie meats/vegetables and greens, is just right for 2 people who aren't big eaters - makes the price per person rather more reasonable. I recently shared one - along with a salad, a dessert, and a drink apiece - for about $35 per person.
They're actually a great deal for lunch, as you can get a lunch-sized tasting entree, or any of their selections of sandwiches (with a side salad) for a bit more than $15. Their sandwiches were what initially attracted me, though they discontinued my favorite croissant sandwich with prosciutto and mozzarella at some point back in 2012 or so.
The pizza is also quite the pleasant surprise. True to their mozzarella-centric nature, most are relatively simple and revolve around the featured cheese and a choice of meat or vegetable. The 3 I've had have all been quite excellent; the tomato sauce is delightfully light and savory (it also tastes appreciably fresher than most sauces in recent memory), and the cheeses nicely complement the other chosen toppings. The crust is light (that is, not filling) and thin, with a just satisfying amount of crunch. It's a bit on the soft side, which makes it a bit difficult to handle; the trick is to fold their larger-than-typical cut slices, NY-style.
Overall, I highly recommend them to fans of mozzarella and fresco Italian. I do not understand how people could honestly be disappointed in the service or the quality of the food, and I do not believe you will regret it.