S. B.
Google
I suspect the management here has changed, because the experience is completely different from when I last visited in February 2025. Back then, the ramen was flavorful with a rich broth, the service was attentive, and the overall experience was enjoyable. This time, everything felt downgraded.
You now order through a kiosk or QR code assigned to your table, and you’re prompted to tip before the food even arrives. After that, they simply drop the food off and do not check on you at all. Unfortunately, the order came out completely wrong. I requested spicy sauce on the side, but it was mixed directly into my broth. The shrimp tempura I ordered ended up in my husband’s bowl. My husband paid for extra chashu that never arrived, and when we finally got their attention, the portion we received was two tiny pieces for $3.50. The meat had a strong porky smell and was not enjoyable.
The broth itself was thin and lacked flavor, which was disappointing because it used to be one of the highlights here. Our ramen was also supposed to come with corn, but that was missing too. By the time we noticed, we were already too frustrated to try to flag someone down again, especially since the staff stayed in the back and were hard to reach.
Overall, the quality of both the food and service has dropped significantly. It is not the same place it used to be, and I would not recommend coming here anymore.