Yadira H.
Yelp
We walked in with a 7pm reservation, we arrived a little early so we were seated on time. However, come 7:35 we still don't have anyone come to the table to greet us or even offer us water. We went for my brother's birthday and around 7:45 he went in to speak to the hostess, some minutes later the server arrived.
He took our drink order and appetizers. My sparkling water and my dad's beer took forever to come out and then the server finally took our food order. Around 20 minutes after the food order was placed, he comes out to let me know that they don't have my order, the Spicy Vodka pasta at the moment. At this time, I'm upset because I am notified when everyone else is close to receiving their food. He tells me that the manager will come out to speak with me. The manager comes out some minutes later, and he does not apologize for the delay any of us have gone through and just asks me what I want instead. I'm a vegetarian and the options are extremely limited, by this point I'm not even hungry anymore but I order the flatbread anyways in case I'm hungry when it comes out.
When the entrees for everyone else come out, they're cold. I ordered the chili crunch broccolini and as you can see by the picture there was no chili crunch only sea salt on them, and super cold, definitely not worth the $8 price tag as they had no flavor. The lasagna (both orders) were super cold, my brother said that it was okay. My sister in law stated that the steak wasn't that great and it was also cold.
The flatbread was comped which was nice, but after waiting that long, no apologies and getting all the entrees cold, I would have expected a little more.
The best part of the meal was the bread rolls, which you also have to pay for.
After looking forward to this restaurant opening, it was extremely disappointing from the food to the service from the server AND the manager. I was expecting a lot more.