Sandy Y.
Yelp
So good! I loved being able to pick all the veggies, meats, and carbs I wanted. There's so much variety - all the asian veggies, plenty of meat, and noodles too! I picked the beef collagen soup and it was delicious. I also tried the tom yum and signature broths and they were so good as well! SO much flavor, I didn't really need a dipping sauce at all. There's also an option to get your ingredients cooked as dry pot!
But -1 star for how they display all the ingredients. They really need a different setup than the sliding door refrigerators! It was so inefficient, especially when there's a long line of people waiting to load their bowls. People end up reaching over each other to grab stuff, sometimes accidentally dropping ingredients into other ingredient containers, causing a mess and cross-contamination. At times, people have to stop and wait altogether for the person on the other side to finish grabbing ingredients because their side is blocked by the door! It's a hassle especially when people are waiting and hungry. The customer experience could be greatly improved with some alternative display system here.