Olivia's Authentic Chicken NDG

This restaurant use to be great before it turned into a chain. I ordered from there yesterday, and the chicken was undercooked. On all three of my sandwiches, the chicken was pink. Today, I feel sick from the food. I will never be ordering from here again.

I think it was really good. The chicken sandwich was juicy, fries crisp. The spot is takeout only. Would definitely order again! The only thing I found a bit weird was customer service. She explained all the combos to me which was great. But when I ordered, she then proceeded to say there was no more coleslaw. I prefer if she said that at the beginning.

This place could be one of the best fried chicken in town. Super crispy and still juicy inside. Only takeout, no sitting area and you can order in advance through their website or directly with staff when you are in store. Staff is nice, the set up is clean and tidy. We ordered Combo to share for 2-3 people, portion is good, included 2 sauces, 2 fries (we paid extra for the onion rings, worth it) and 2 soft drinks. It’s over $40 for this combo but worth it. After try their chickens, we understand why it’s pricey, we paid for the right quality. We will come back.

Very friendly staff and the food is really fresh. That's why there is a bit of waiting time but that's worth it. I am editing this review to write that, Tyler is such an amazing person. He treats customers in a very nice way and always cheerful.He does deserve a raise 👏

—> UPDATE <— The owner contacted me regarding my review and apologized and offered me to come give the restaurant a second try on the house. I asked to try the spicy honey, spicy mayo, and the chicken sandwiches. They were very kind and even added in bone-out chicken pieces, as well as a poutine. The customer service was great and the employees were attentive to our order. The chicken sandwich was very good, the chicken itself was very juicy and a generous size/amount. The spicy honey was very good. While we got it on the side, it went very well on the sandwich and with the boneless chicken. Chicken tasted much more flavorful than the first time we went there, for all items. The first time we went, it felt like there was no flavour, but this time it felt like it was lightly seasoned, which allows it to go well with a variety of sauces and not clash. Both the spicy honey and spicy mayo paired well with the chicken. The chicken itself was also crispy while not feeling like there was too much of a breading. I am looking forward to going back to Olivia’s and getting a chicken sandwich with the spicy honey. It's nice to see a business owner value the feedback of their customer and to make sure to provide customer satisfaction. —> INITIAL REVIEW <— After hearing about how the chicken here is amazing, I came here last week with my friend. I ordered two combos, both on one bill. Each combo is supposed to include a small side, a drink and the chicken pieces. Then the worker proceeded to say that they have no more small sides, for all side options, so we would have to pay extra to get a medium side. Why would I want to pay extra to get a larger version of a side that I don't want to, when the small one should be included in the price anyway? So we asked to make a deal where we would get 1 single onion ring serving to replace both our hypothetical small sides, and we even calculated the value would be cheaper than two single small sides combined. So she asked her co-worker (or manager? I am not sure) who hesitantly accepted and then when she finally did, she said to us "we don't usually do this" with some attitude. Excuse me, but usually when I go to a restaurant I don't order a combo and then have to pay additional costs to get a size upgrade of a side, that I didn't sign up for. As for the food, the chicken is bland I wish it had some spices cooked into it. Not bad but just not flavourful or anything to rave about. The sweet spicy sauce that came with it was just ok. I did enjoy the onion rings, they are different, more breadcrumb style than batter style. All-in-all, I'm not sure why this place is so highly spoken of.

This is some insanely good fried chicken. We ordered a boneless combo for 2 and it was a substantial amount of food for us. Each piece was nicely seasoned, very crispy and juicy. The pieces were of varying sizes but all perfectly cooked. We tried the soya-garlic and sweet and spicy sauce and they were both tasty and fairly sweet. We chose the potato and macaroni salad and while I wasn't a fan, my wife loved them. We also got a poutine with spicy gravy which was very nice and saucy, though it could have used a few more fries. Overall the chicken was all I cared about and it was delicious.

Visited this place a couple of times. It has a bright illuminated sign and a clean modern interior. The Korean fried chicken is always juicy, tender and has bite. It still has some stringyness which is important in giving you impression that it is muscle fiber. The flavour is not too big so to leave a blank slate to add your own seasonings like hot sauce. The soft bun for the sandwich is a good bread it kind of gives Sourdough feel.

The food was great. I tried that place with my wife for the first time and we love it. The prices are reasonable and the portions are big. If you like Korean food this is a good place to go. We tried their beef with rice, spicy noodles soup and especially their fried chicken with green onions. Their chicken is very lean too. I definitely recommend this restaurant.