Omni La Mansión del Rio

Charming Historic Gem on the River Walk with Top-Notch Service! Stayed here recently and it was a delightful mix of old-world charm and modern comfort. The Omni La Mansión del Rio truly lives up to its reputation as a beautifully maintained historic property right on the San Antonio River Walk. The Spanish colonial architecture is stunning; think elegant courtyards, warm tones, and that grand hacienda feel that makes you feel like you're stepping back in time, but with all the contemporary amenities you need. From the moment we arrived, the service was outstanding. The staff at check-in was warm and efficient, and everyone we encountered throughout our stay; valets, housekeeping, restaurant team, was genuinely friendly, attentive, and went out of their way to make things easy. Shoutout to the valet team especially for seamlessly handling our EV; the complimentary charging stations (managed through valet) were a huge convenience and worked perfectly during our visit. Dining was a real highlight. We visited the Four Brothers, the on-site restaurant, and everything was delicious, from flavorful cocktails to hearty Southern-Texas dishes with Latin influences. Portions were generous, the atmosphere inviting, and the service matched the rest of the hotel: professional yet relaxed. The room was spacious and comfortable, with a great bed and plenty of space to unwind. It felt clean and well-appointed overall, though the decor leans a bit darker and traditional, could use a touch more natural light or brighter accents to freshen it up. Still, it didn't detract from a solid, restful stay. Location is unbeatable: dead center of downtown, steps from the River Walk. We would definitely return; it's that rare blend of history, hospitality, and prime location.

We recently stayed at the Omni La Mansión del Rio with our family and had a great experience. The hotel is beautiful, perfectly located on the River Walk, and the staff was friendly and professional. What really impressed us was the customer service—my wife accidentally left her hair dryer and straightener, and the staff contacted us and shipped the items back to our home without any hassle. Outstanding service. We would absolutely stay here again and highly recommend it.

I truly enjoyed my 3-night stay for work. The room was spotless and the hotel is literally on the Riverwalk. I appreciated the in-room Keurig, heated pool, and daily complimentary agua fresca in the lobby. The riverwalk business closed early so it was quiet by the time I went to sleep. The hotel layout is a little disjointed because of additions made over time, but you get the hang of it. The only downside was we accepted the valet’s offer to arrange a taxi to the airport and the taxi charged us double ($40) the rate we paid to Uber/Lyft separately to our hotel ($20 each). However, I don’t find that to be the hotel’s fault - just opt to arrange your own transport to the airport. Overall, enjoyed my stay very much!

My daughter and I stayed here for two nights, in late December. Our room, with private balcony, was on the first floor, right outside the Riverwalk. The room was big, and we loved our stay at this beautiful hotel. Hotel staff were always friendly and accommodating. Valet service was excellent! We will definitely be coming back to stay here the next time we visit my sister in San Antonio! Thank you so very much to your staff for being so kind and helpful.

The hotel was very clean and beautifully decorated. Service was great, food was good at the hotel and great location. Rooms were clean and relatively big. Check-in was too slow (we received our room 2 hours after check-in time) but received vouchers for free drinks. Would recommend this hotel to my friends.

I really like this hotel specially because it's on the Riverwalk. The ladies at the front desk were a little friendly. The room was hot at times. I don't think the AC worked better than it did. The parking valet attendants were very nice and polite as well as fast. The beds were pretty hard so my wife and I had a difficult time sleeping. We also ate breakfast at the four Brothers restaurant at the hotel and it was ok. Our waiter practicly forgot about us. We only saw him a couple of time. Everything was an OK stay. I think my wife and I will give it a break for a while and try other hotels at the Riverwalk for now.

Had a fantastic stay at Omni La Mansion Del Rio. The staff were very friendly and accommodating. Amenities were great. My furbabies had a great time. Staying here is convenient, just near everything. You can take a walk along the river walk, or admire the view from the balcony. I felt safe because only guests staying here have access to enter the hotel. Experience was amazing and relaxing!.

If the service rating had more than 5 stars we would give it a million! From the moment we arrived at this charming hotel we were greeted with amazing service. The valet was so helpful, we were greeted with smiles and welcoming. Our check-in process with Margette (sp?) was exceptional and personalized. We felt valued. It was our anniversary, the room she chose for us was so romantic with beautiful views from our two private balconies. We had Champagne and chocolates in our room which made it feel all extra special. The hotel is just a small walk from amazing Riverfront restaurants. It was also a small walk to the Majestic so it was wonderfully convenient. The service was amazing right up until our morning coffee in the cafe as we prepared to leave. We were met by Ed Parker, the manager who was witty and kind. We will return again and again!

Christmas Stay at La Mansión on the River Walk-a must holiday experience! The hotel has an unbeatable historic location right in the heart of the River Walk, which really shines during Christmas. Being able to step right out into all the holiday lights and activity is magical. Ironically, because of the location, the boat tours go by about 30x a day you and you will hear the Selena bridge story about as many times... but that's part of the River Walk experience If you stay in a River Walk room - most likely it will be a shared balcony. It was interesting, kinda like being at the pool in terms of privacy but honestly a bit more separation would have been appreciated-even a plant. The hotel itself is a grand old dame--and it definitely shows its age. Behind the beautiful holiday decorations, the floors felt dirty and really needed a deep cleaning or vacuuming. Every time someone walked into the elevator you could feel the floor drop and shift. The adobe-style architecture is charming and floors not so much-they slope noticeably, and the carpet has divots and wear that add to the "creaky" feeling. Overall, the place feels a bit tired. That said, the staff truly try hard, which deserves credit. The hotel has undeniable character and doesn't feel like a chain hotel at all. If you can overlook the obvious maintenance and cleanliness issues, it's still iconic and charming in its own way. Ratings: Cleanliness: (2/5) Staff Effort: (3/5) Location: (5/5) A lovely location with tons of history--just needs some serious TLC to match its reputation.

Omni La Mansión del Rio on Sa TX is the place to stay. Try to get a room with river view. Important to know that if driving the best place to park is across the street at the Houston Garage, $10.00 for 24 hours vs valet parking at a he actual hotel. The check in people are nice and welcoming and if you join the loyalty program you get 1 free drink ticket which is nice. Breakfast is a bit expensive but so is everything on the river so eat at the restaurant which has brunch till 3pm. Our room included 2 FREE bottles of water which was nice. Try to visit the bar in the evening and meet KD, great bartender that treats all his customers as they are the only people there. KD made are last night at the Omni truly enjoyable. Great place for some bourbon pours. If you are lucky you will meet Josh the assistant food & beverage director. Josh made our anniversary evening special with a slice of dessert...thanks Josh, thanks KD for making our anniversary trip a special occasion to talk about. This hotel is loaded with history and great people that welcome guests in true SA hospitality!

Great location on the riverwalk. Easy access to the street level and riverwalk level restaurants and shops. I stayed in a room with a balcony which was odd as it is a shared balcony with three other rooms.. the hotel is a bit outdated and could use an upgrade but where this hotel succeeds is the valet and wait staff. From the moment we pulled up we were greeted by the most friendly valet attendants, who also filled my extremely flat tire when we checked out. The staff at the onsite bar and restaurant were also very accommodating and welcoming. The only staff that did not seem to be on the same level of service were some of the front desk crew. They totally ignore you even though you are literally right in front of their face. All in all it's a decent hotel that I may come back to.

This hotel is the cutest with a classic style and right in the heart of San Antonio, walking distance to most things and a hotel bar and restaurant. We had a corner unit with balconies looking out to the street. It was lovely and highly recommend.

Booked two nights but only ended up staying on night. Originally booked it because it was within walking distance of many of my favorite places including Mokara Spa. I booked me and my spouse a massage the next morning. Got up early to go to my massage and was notified at arrival that they couldn't accommodate us both and suggested we reschedule separate which defeats the whole purpose. Got back to the hotel and told the front desk and ask to speak with the manager. I was told the phones don't work and I wouldn't be able to speak to one. I finally went back to the front desk only to find a clueless staff again. So we went to the pool only to find out that the pool bar was closed. I checked and booked this hotel due to this amenity. So I again go back to the desk and finally get to talk to a manager and the only response I got was so sorry we didn't update our website! So I canceled my final night and went to another hotel. It is a pretty rundown hotel with rooms and as you're walking up to your remote room you think you are in the back of the house not actual 4 star hotel. The sheets even had holes in them soo definitely not a 4 star hotel!!! I was only offered a tray of cheese/crackers for a complete waste of 24 hours!!! Don't waste your money here! Last note is the pool is seriously outdated with broken wall statues and the main entry at the back of the pool with is not easily accessible. Just avoid this wreck and stay anywhere else!

The views at Omni La Mansión del Río are absolutely stunning! The location is perfect if you want to explore San Antonio. The rooms are gorgeous and the amenities are top-notch. The staff is very attentive and truly takes care of you. I highly recommend this hotel if you're looking for an affordable and beautiful place to stay in San Antonio.

First time staying here and it is amazing. All employees treat you like you're either the only guest or most important. Our balcony overlooks the Riverwalk. We were traveling with small children and they accomodated all our needs. The Valet service is on point! The history and ambiance of the hotel renders one speechless. The room service is impeccable and offers a large variety of options.

Beautiful hotel with an incredible staff. They are kind and very accommodating. I was here on business and they ensured my stay was comfortable.

Tonight, my family and I were racially profiled tonight by the Head of Security, David. Our car was valeted at the Omni La Mansión del Rio. We were waiting in the roundabout for the parking staff to arrive with our car. While we waited in silent, David approached us - introducing himself as the Head of Security for the hotel. This was odd - as we were sitting alone and the situation didn't warrant him introducing himself through his title. David then asked us if we were staying at the hotel. This was uncomfortable - as he was suggesting that we weren't supposed to be there. Just as this happened, the valet staff joined our conversation and gave us an update that our valet was delayed & handed us a ticket. We showed our ticket to David, who walked away after seeing we were, in fact, paying customers at the Omni this weekend. I will now add that we are Black family. We were the only people that David approached during this interaction - despite there being other customers in the roundabout (all of which were White). If David gets a chance to read this, my family and I want you to know that this is now our lasting memory of Omni La Mansión del Rio. Your bias made for both an uncomfortable moment and unfair treatment - notably because we did nothing wrong. As the Head of Security, you were supposed to protect us tonight. But you didn't; you judged us. Microaggressions are more dangerous than you realize. In the future, take a second to not rush to judgement with bias to prevent harming those who shouldn't be harmed.

Beautiful surroundings especially if you get your own private balcony. A little pricey but worth it as a special treat. The Riverwalk is such a fun place!

Best location on the Riverwalk. Storied past and calming atmosphere and impeccable service. Marisela was lovely at check in.

This is our place to stay when visiting the River Walk. Conveniently located to all of our favorite spots (Waxy's & Ostra). We alway pick one of the River View rooms, by far my favorite is the RV Ambassador room which has plenty of space with a sofa, cofee table & chairs along with their super comfy beds. The linens are lush as are the toiletries in the bathroom. This room also comes with a separate makeup vanity so you don't have to worry about crowding the bathroom counter. This hotel has tons of history. It was a private Catholic shcool inthe mid-19th century. Spanish missionary architecture is absolutely beautiful. There is a courtyard pool & other courtyards to explore. Dining at the Four Brothers is convenient & they have a few tables on the RW. El Colegio is their bar with plenty of seating offering a variety of drinks. Omni's sister hotel, Mokara is across the river & as a guest of Omni you have acess to the Mokara Spa. Excellent service during all aspects of the stay. Go ahead & spoil yourself. You deserve it.

We stayed at the Omni La Maison del Rio for four nights in June. My family and I were celebrating my son's bday in San Antonio. We reserved two rooms overlooking the Riverwalk. The rooms were accessible through the balcony. We enjoyed spending time on the balcony watching the boats come and go. Even though it was super hot we made time early mornings and late evenings to do that. The customer service at this hotel was amazing. When we were checking in Angela was so friendly and professional. She even gave us some recommendations of places we can visit while in San Antonio. We really appreciated it. The pool area was very nice. With lots of chairs and also a seating area. Because of the heat we couldn't enjoy it much. We only did night swimming twice. Our rooms were clean and nicely furnished. The lobby was a bit dated but it's an old building with a lot of charm so maybe they can't do much about updating a bit. Overall it's a very charming place to stay at. Close to many restaurants, bars, located right on the Riverwalk. Walking distance to the Alamo, the mall, museums and much more. The also have a restaurant that serves breakfast lunch and dinner. Also there is a bar near the lobby that serves drinks and coffee. Overall we enjoyed our stay here.

First off, I have to say I'm super thankful to be a guest here because when I first checked hotels in all of San Antonio, this looked to be the most popular pick. A 4-star hotel with such limited availability that when I entered the dates of my stay on their website and even booking.com, I was told no availability. I still kept my eyes on it in the event someone canceled their reservation or something would come up through some other means, and wouldn't you know it? Turns out there was availability for me when I thought I'd have to settle for Hotel Valencia Riverwalk, another 4-star hotel, but with much more availability from what I could see. I stayed at a couple of hotels in Seattle earlier this year. One was by Marriott, and the other was by Hilton. However, I'm pretty sure I would have gotten sick of both if I stayed as long as I did in San Antonio. So instead of going with either, I went with Omni, even if it meant sacrificing free breakfasts. Omni La Mansion Del Rio is located in downtown San Antonio, literally right by the Riverwalk, the heart of Alamo City, especially considering that namesake historical monument is just a half mile east. As a matter of fact, within a half mile radius of this resort, you can find so many shops and eateries that even if you spent a month there, you probably won't have time to patronize each and every one of them! Two things that concerned me up front were parking and laundry. Since I was going to be in San Antonio for a few weeks, I called them a couple days before my check-in date to ask. For parking, it is valet only, and it's $49 per night, which is obviously pricey, but you do get in-and-out privileges unlike the Houston Street Garage on the other side of College Street. When you want to head out of the hotel via car, you'll have to call the front desk to let them know to get your car ready. Sometimes, this can take 5 minutes. Other times, it can take 30, and I've had that happen a couple times, which was really annoying. However, one of the valet attendants did tell me about a chest by the door to the lobby that has cold water bottles; they also had some Powerade bottles on another day. For laundry, I was told over the phone it is dry cleaning only. However, I did see a form to fill out for laundry services, but the pricing is so extravagant you'd be better off finding a laundromat. On my first day, I noticed that the shower light in my room wouldn't turn off. There was no switch for it, so when I called the front desk for help, they sent a technician, and even he couldn't get it resolved that day! They had to order a switch and install it the next day; for the trouble, I was compensated with $100 credit at any of their restaurants; I used it all at Four Brothers. On my second day, the alarm went off literally right after I called the front desk to bring me my rental car. All they left me was a letter of apology informing me it was a false alarm. Luckily, no false alarms after that. Closet space isn't that large. If you try to hang long pants in the closet, they'll be touching the floor. Housekeeping is inconsistent. There were some days when they did everything they were supposed to, but most other days, they missed a few things, like cleaning out my ice bucket and restocking my coffee bar. This got a little annoying, but a call to the front desk later, they got me the needed supplies. Sometimes, it could take 10 minutes. Other times, it could take 30. I do appreciate how they're happy to give you as many water bottles as you'd like. I once asked for a dozen, and they gave me the dozen I asked for. There are two restaurants on the hotel's property: Four Brothers and El Colegio. El Colegio is a bar, but offers delicious eats as well. I'm not 100% sure, but I think these eats are prepared at Four Brothers and brought to El Colegio. If that's true, it seems kind of silly. Four Brothers is a full-service restaurant with a bar, and there's also a Riverwalk entrance for tourists who aren't guests of the hotel. The employees are usually pretty hospitable and do what they can to make your stay comfortable, but a couple of valet attendants can be borderline rude. One was clearly agitated when there were a handful of cars to attend to at the entrance, and another made me feel like an idiot for driving into the exit lane even though I've seen other cars enter that lane too. I stayed for almost three weeks, and even though they try hard to perform on a consistent basis, it wasn't like that during my whole three weeks. Of course, everyone has their bad days; it was probably half and half if I had to guess. Overall, it wasn't a bad stay, but if I make a return visit to downtown San Antonio, I'm likely going to try Hotel Valencia Riverwalk instead to see how that one compares. If that one is full, this isn't a bad option. However, just be forewarned that for the price you pay, you'd expect the best, but it won't necessarily be the best if that makes sense.

I came just to try the holiday pop bar, I thought my drink was really good. Bartender wasn't particularly friendly. Cute decor, nice place to enjoy Christmas decor and have a drink with a friend

My wife, son, and I visited this hotel from California a few weeks ago, and I've been eager to write a review but have been delayed doing so. In short we had a wonderful time in San Antonio. The stay at this hotel contributed significantly to our enjoyment. I want to especially commend and express my appreciation for the Assistant Front Desk Manager Dardjine L. She epitomized customer service. She was very knowledgable, friendly, and committed to ensuring that our stay was enjoyable. She is a great asset to the hotel, and her leadership example is one of the primary reasons we will certainly seek this hotel out again when we next visit San Antonio.

For our first family trip to San Antonio, we chose the Omni since we have had experience with their hotels in the past and the La Mansion del Rio location seemed well-placed on the Riverwalk. Walking in, the staff mentioned that there was availability throughout the hotel so they moved us down to the pool level, where each room has French doors that open to the pool area. This definitely elevated our trip as our little one loves the pool, so it was easy access to it all weekend. I really do think this Omni location has it all - great proximity, good food, friendly staff, and a beautiful setting. Their riverwalk location pops you out in the central hive of the Riverwalk, with the most scenic bridge right before you and a riverboat boarding location nearby as well. Multiple restaurants, the Alamo, Buckhorn Saloon, La Panaderia, Voodoo Donuts, and the Riverwalk Mall are all in walking distance. This really made logistics extremely simple. What this hotel has that some of the other competitor's do not is history and beauty. The 6 story spanish-style addition that was added nearly 50 years ago really makes it a pleasant place to stay and you have great views of it from the pool area, you have a resort feel without the price. While the pool itself isn't as large as other, newer hotels, it was great for our needs. Both of their restaurants have dining alongside the Riverwalk and the grounds of the hotel are compact, but given its unique architecture, its easy to find a nook to escape in as well. If you're like us and you are intent on exploring, I would recommend staying on the first floor as its so easy to just pop out to the pool or the Riverwalk. That said, I do not think you can have a bad location at this place, be it with a pool view or riverwalk view. Needless to say, I think La Mansion del Rio will be our default location anytime we want to come back to the riverwalk as I do not think we would have had such a great time staying elsewhere.

One of the best places I have ever stayed at. Clean, great atmosphere, friendly staff, location right on the River Walk and extremely reasonable rates! We could not use the pool as Jess was not feeling well, but we would definitely go back again!

The first time we were here we stayed in the Presidential suite during Mardi Gras weekend. Something happened to our room so we got upgraded. That suite was impeccable with no issues. This recent trip was a leisure trip with the family again, and we booked a room facing the river walk. Right off the bat I noticed dust build up on the air filter vent. My family has year round allergies and walked into that was a disappointment. There was also alot of mold around corners of the shower floor,under the lip of the bathroom sink, and buildup around the shampoo body wash bottles in the shower ( which we don't use). Only reason I can see under the sink was when you're sitting on the commode it's eye level to you. We always at least order dinner for one night at any hotel we stay at. We got their pimento burger cooked medium, homemade chicken tenders (kids menu) with some delicious shoe string crispy fries, buttermilk pie. They forgot the ice cream that came with the kids dinner and 2 of our sodas. Called front desk to bring those up. - food was delicious. There is a pool, but it sits outside in middle of hotel while guests can overlook from their balcony. I don't like that, and it was very hot and sunny to be hanging out there. There is complimentary bottled cold Nestle water when you arrive in the driveway which is a plus, but the complimentary "flavored" water inside the lobby next to the check in desk is pretty gross. It's always watered down by ice with no hint of any flavor of any of fruit they put in there. Please put something else in there. Please, it does no good. You're better off with Sweet/Unsweet Tea & Lemonade, after all you're in TX! The bedding and mattress was good and comfortable. For the price we paid for the hotel, I expected better.

We just checked in! It's sour first time in San Antonio and we never felt so welcomed! The Omni provider my kids with a goody bag and got toys from the treasure chest!!!! We were given a room by the pool so it was easy acccess for my family and I to enjoy the warm weather! We love the cozy beds and the air conditioning was amazing-- given that it is so hot outside. The hotel is very clean, right next to the river walk and all the restaurants! My family and I won't stay anywhere else! Plus we got a free drink card at their bar! What a deal! The room is clean, the shampoo and soap smells amazing-- they provide Nest products! I love it!

I had the good fortune of visiting and staying at the historic La Mansion Del with my family a few weeks ago. My rating is based on esthetics, location, service, amenities, and comfort. I have family who live in San Antonio, so I have visited twice since my childhood. I knew that I wanted to return with my family and experience the Riverwalk and beautiful downtown SA up close and personal. This historic hotel exceeded our expectations upon our arrival, starting with the welcoming valet attendants, the amazing and beautiful fragrance that greeted us upon our entrance to the lobby, our perfect first floor room location was a few steps away from the Riverwalk, the parking garage, the pool...it was perfect. I am a snob when it comes to bedding, sheets, and pillows, the bedding was amazing, luxurious, cool and very comfortable. On our last day we had breakfast at Four Brothers which was just as superb! Thank you for making Easter a special time for my granddaughter, by gifting her an Easter bag filled with goodies and having a special visit from the Easter Bunny! The one and only complaint was the noise level on the first floor which was not too terrible since we were out exploring during the day. However, there was one morning when it rained and thunder so loud in the wee hours of the morning, that we were woken by loud yelling directly outside our french door entrance/exit in the pool area by workers scampering to lay rolled up towels outside each room to prevent potential room flooding. Their yelling back and forth to one another carried on for a good 20 minutes or so. 5:00am in the morning was much too early to wake up to this sort of disturbance. We can prevent mother nature, but workers have to know that everything can be heard through the french doors. Thank you, Mansion Del Rio for a glorious time!

The drink was very good The environment was chill. You could start a tab and add it to your room.

I wanted to love this spot because I love staying in Historic hotels and buildings - but this was disappointing. I arrived around midnight and the perfume smell in the lobby was overwhelming. I and was placed in a mediocre , dirty room that smelled like mold and over looked the pool. I asked to move and they moved and upgraded me, which I appreciated. 2nd room was much better and overlooked the river walk and was very clean. However, I didn't feel any sense of hospitality while I was there - minimal kindness from the front desk, no help from the doorman , and mid tier experience at the bar when getting a drink. No one seemed to want to help or offer ways to enjoy the hotel. No clear instructions on where breakfast was - or how to visit the gym etc. On my 2nd morning I was interrupted several times by room service , housekeeping etc - it was so frustrating when I needed to rest / work. I requested a late checkout and I kept receiving knocks on my door. I wouldn't recommend this hotel. 2 stars for quiet sleep, comfortable bed, and nice bathroom amenities - but I was hoping for more hospitality and kindness.

No response from hotel for my complaint filed for excessive fees placed for cancellation that was more than 3 months in advance. This hotel has charge me $484.63 in cancellation fees I Don not recommend them to anyone. They know they will Book out this room. My cancellation was not a fault of my own, life sometimes happens and it's out of our hands why we have to cancel a trip. But there has been no contact or response to my formal complaint for excessive cancellation fees. Other larger hotel chains do not impose such excessive fees. Buyer be ware!

A quick get away trip to the Riverwalk in SA for my birthday celebration on the Fourth of July. The service is top notch & the location is right on the Riverwalk. The supporting restaurants for the Hotel were all delicious for our meals. We ate at the Four Brothers for my birthday dinner with an excellent celebration feast. My Ribeye, mushrooms & asparagus was worth every penny. Just great experience for the whole family with good rooms for the stay.

My favorite hotel on the Riverwalk. Property is beautiful. Pool heated with lots of seating and fire pits too! Staff phenomenal!

I would respect them more if they just said I wanted to keep your jacket. It was a nice jacket. I called immediately as I left and no one called.me back immediately it took them 2 weeks to call back and yet no jacket stay down the river

We had a fantastic stay at Omni La Mansion in San Antonio, the hotel is charming, the staff was stellar in every way. My only regret is that we waited until our last night to eat at Four Brothers restaurant it was our best meal of our trip!

Great hotel, wonderful service and perfectly located near shopping and many restaurants. They have a nice bar area with great staff and excellent drinks! Liliana and Simon are wonderful at what they do and serve their hotel guests / customers very well.

Had an absolutely amazing experience at La Mansion! We were celebrating our ten year wedding anniversary and they went above and beyond to make our stay incredible. We were surprised with a complimentary upgrade along with complimentary champagne and a chocolate dessert. Along with a complimentary drink from their bar...definitely will be back and will share our memorable experience with our friends and family.

Recently stayed at the Omni on the suggestion of a friend I was traveling with (who ended up staying elsewhere on the River Walk). The exterior of the hotel is charming enough; it's looks like a French/European style hotel. The few staff I encountered were friendly enough. The location on the River Walk is convenient. The hotel seems to be committed to eco-practices like multi-use toiletries in the bathrooms. That is about where my compliments stop. This hotel is SUPER DUPER expensive. When staying at a hotel at this price point, i don't expect to end up in a room that has ZERO windows! The location of my room is basically an interior room; it was terrible. The room had a king bed, but only one night stand. The side without a night stand had a round table crammed in between the bed and a sitting chair. I guess the round table is supposed to be a "work desk"? There were no convenient plugs on that side of the bed; I had to string cords across the table, across the sitting chair and to the wall. The door of the room was essentially all glass. I don't usually worry too much about my safety when I travel, but I was worried that anyone could walk past my room and bust out the thin panes of glass and be in my room. There was seemingly little security during the daytime that would keep someone from wandering in through the parking area and then onto the floors where the rooms are located. There was also numerous black curly hairs on the bathroom floor...my hair is straight and blonde. I would never stay here again. It's too expensive and too many other issues.

Horrible!!! Paid to check in by 12. They let us in to our room at 2. Paid for river view and got the far corner of the hotel where we have no view of the river. Our elevator doesn't work. We have to go to the other side of the hotel where that elevator on gets us to the 5th floor instead of 6th. Room smell like sewage. Now the sewage pipe broke in the hotel so everything smells like shit. Now, as we have left my credit card has been double charged. Once for $1,173.09 and $1354.48. Please give me a call. Unbelievable!!!!

It's not taken care of there was dust all over our lamp and on places in the room and it's not worth it for the price at all the elevators suck as well, and the customer service is decent there were some issues like our room not being clean and O would not stay here again.

I give this place two stars for one reason the valet ... excellent.. the rest ... trash. 650 for two nights to stare at a parking garage and get charged 30 bucks for WiFi which is free for a 3 dollar cup of coffee every where else. Overrated garbage, save your money.

The archeticture and history of this hotel is in a catergory of its own! You feel you are stepping back into time with its beautiful balconies and long hallways, all in a good way. Room was very modern and spacious. You can't beat this location as it is on the river walk. Really enjoyed my stay here, however I am taking a star off as a fire alarm went off at 3:30am for my 1 night stay and everyone needed to evacuate their rooms. Yes this may be out of there control if someone pulled it, but being here on business and then having your sleep interrupted is unpleasant and all so a bit scary. Would give this another try as staff was pleasant and location is perfect

I had a conference in San Antonio back in November so I ended up staying at the Omni La Mansion del Rio. Has a pretty fancy ring to it huh? I've always liked the Omni chain so I was excited to stay at this property. It's right on the River Walk which makes it super convenient if you're wanting to walk in the heart of San Antonio and enjoy all of the dining and drinks that the River Walk has to offer. The downside with the location is that it's valet parking (I'm always anti-valet). For a cheaper rate, you can park in the parking garage across the street. We only stayed for one night but it was a great experience. The hotel is elegant, especially the exterior of the building. The customer service was friendly. The rooms are clean and comfortable. They had a complimentary fruity drink in the lobby. There's also a bar where we grabbed a glass of wine (as an Omni rewards member, they hooked me up with a complimentary glass of wine). All nice touches all-around.

Always read hotel reviews with a handful of salt, recognizing so many factors go into play for someone to have a good experience. Location wise this hotel is prime and on the Riverwalk. its beautifully historic one too when you enter. Staff interactions are always person dependent and I personally had good interactions. As for the rooms, our beds seemed clean, though i can never get over the certain chemical smell on sheets from certain hotels. Bathrooms were spacious and clean. One thing about the hotel was its corridors and getting lost a few times. I didnt feel unsafe but sometimes at night i did prefer that we were in a group and not alone. A very nice pool and courtyards. Parking is valet or garage across the street. Overall recommend.

We really enjoyed this hotel. The staff were so nice and the valet parking is a big bonus! The hotel was so huge and we had a room with a private balcony it was cute and cozy!

Really enjoyed staying here; the rooms were quiet and clean with no road or hallway noise to disrupt sleep or general relaxing. The staff was very friendly, the cocktails were fantastic and the only drawback was the construction in a couple areas. It didn't create much of a nuisance, just had to dodge some drywall and watch which way we were trying to go. I'm sure it will be great when it's all finished. Would definitely stay here again.

We booked through American Express and that helped with the experience because it gave us a free upgrade (when available and it was) which included free breakfast for two in their restaurant with the upgrade. Then they gave us some benefits with the upgrade which included a $100 credit in their bars and restaurant. It meant that we didn't have to pay for both breakfasts and one lunch which saved us money. Regardless of booking with American Express or not, it is a beautiful location and worth the price. We will be back!

Definitely pick this hotel! If you can request a corner room, you will get the street and courtyard view without paying more. The water that is in the lobby is so good!!!! Front desk, bartender, valet were the 3 workers that we encountered and all of them were so kind and accommodating.

Absolutely gorgeous space and wonderfully friendly staff that went above any beyond. Great amenities and awesome location.

Spectacular view from the balcony! You have to visit at new year's just to see the lights and fireworks.

We had the best experience staying at Omni La Mansion del Rio! We were celebrating our friends birthday & everyone from Said at the front desk to Armando helping with our luggage when we were leaving was so kind & helpful! Can't wait to come back!

This was a very poor experience. For the price of the hotel, the bedding had holes in the sheets and stains on the bedding and pillows. The room never did cool off. This was all communicated to the front desk and nothing was offered or done.

Beautiful Rooms historic place right on the river walk! Get a river view terrace room. Food was great at the Brothers restaurant for breakfast.

I really love my stay at la mansion... the staff was really really helpful, and the rooms were beautiful. The bathrobe was amazing... That may be why they charge you a $250 fee that they return to you provided nothing is missing for the room... I was not expecting that. But, I can understand not all people are trustworthy. Everything about the hotel was beautiful and I would definitely stay there again. My favorite things were the staff, and the bed was massively comfortable... Which is the main reason for the hotel of course... And it being directly on the Riverwalk, and having its own door to the Riverwalk was very helpful. With family with ties to St. Mary's College, which the hotel originally was built as... It is also a lovely tie to my family history. I look forward to my next stay

Would HIGHLY not recommend staying here. This was my first experience with the Omni portfolio and, unfortunately, it will be my last. The property is relatively old and dilapidated compared to others on The Riverwalk. Furthermore, there was a heavy rain overnight, and the fire alarms would not stop going off. Around 2AM they eventually stopped, but we were woken up the next morning around 8:30AM to the lovely sound of more fire alarms being triggered, even when it was no longer raining. I understand that is it an older & "historic" property, but this should not be an issue, especially with the amount of rain that the San Antonio area receives. We were extremely disappointed to say the least. Will be looking elsewhere for lodging options next time we come in town.

Riverview rooms are well worth the price bump, the hotel is on a particularly nice stretch of the river. Balcony access is the best, and we like the lower floors for feeling a part of the action. Even the first floor, which is actually a floor above the river walk, is perfect. We did get a little of the tour boat fumes when the door to the river side balcony was open, but it wasn't really bothersome. We were in an ambassador room and it was huge. Nice seating area, lots of room. Decent storage space, decent amount of electrical and usb plugs. Fridge for keeping drinks cold. A breeze to connect tablet/chromecast to the TV. Good walk in shower but they're treating the water way too soft. Soap up once and spend the rest of the visit scrubbing off. I'd lean toward another riverwalk hotel just because of this problem until I knew they'd adjusted the softness to a more moderate level. Very little counter space in the bathroom for a room of this size. Great location. Charming old building. Riverfront rooms are wonderful. Just fix the soft water problem and we'll pay the premium to return.