One Stop Caribbean

I went here recently and I was met with a lady that stencils her eyebrows on who is absolutely disrespectful. Why do the staff think people owe them something?. We come in to support the business not to be left waiting to be served and then hearing a staff member saying “next”. I am a black person myself and I get second hand embarrassment for black businesses that cannot conduct themselves properly. The food isn’t anything to talk about but people still come in to support and have to deal with rude staff. Absolutely shambolic service

If you’re after some real Jamaican food, One Stop Caribbean is where it’s at. I’ve tried a few places around, and this spot just hits different. The Caribbean Fried Chicken – wow, proper crispy on the outside and still juicy inside, with that seasoning that just makes you keep going back for more. The Rice & Peas were done right. Then there’s the Jerk Chicken Patty– the pastry was flaky, and the jerk seasoning had the perfect balance of spice and smoky flavour. I also tried the Boneless Chicken which was crazy tender. The Festival was sweet and golden, just like it should be. The Macaroni & Cheese was creamy and cheesy. And, the Pattie & Coco Bread Sandwich – I went for the Beef & Cheese Patty, and it was a proper treat. The soft coco bread just melts in your mouth with that savoury, seasoned beef patty inside. So good. But the highlight for me? The Oxtail with Fried Dumpling, Rice & Peas. The oxtail was cooked to perfection, falling off the bone, with that rich gravy soaking into the rice and dumplings. That oxtail gravy? Proper soul food right there.

I was warned about the service from work colleagues before i ordered. It was excatly as they said. Food was fine but service was very poor. It was my first visit to One stop so she has never seen me before and you would think as a new customer she would at least give me some basic courtesy. There are other shops in the area. Short young dark women with thick black round glasses. Come on its 2025. Our people need to grow up around business.

Subject: Deeply Disappointed After 25 Years of Loyalty I’ve been a loyal customer of your restaurant for over 25 years. It used to be my favourite spot in Harlesden – full of flavour, character, and warmth. Sadly, over time, it’s become increasingly soulless and overpriced, with a noticeable decline in quality and service. The last few visits have been particularly disappointing. It feels like you’re taking loyal customers for granted, and frankly, for a ride. Even the ratings reflect this decline. Unless something changes soon, I fear the place won’t survive much longer. For my part, I won’t be returning – and I’ll be sharing my experience with others. You’ve lost a long-time customer.

Sat 12th July 2025 between 2:30pm - 3:45pm During our recent visit which included two members of my family, we were initially greeted by a lovely light-skinned lady who provided attentive service while taking our orders. This first interaction set a nice tone for our meal. However, our experience took a disappointing turn when we proceeded to the take-out section to place an additional order, spending over £100. Unfortunately, the older woman serving at the counter did not present a welcoming demeanor. She seemed irritated by our presence and made an insulting comment, suggesting that our takeaway order was delayed because we were "talking too much," despite our substantial order. This was particularly frustrating, especially after the positive service we received earlier. While the two younger staff members were pleasant and accommodating, the behavior of the older woman stood out negatively. Her unwelcoming expression and dismissive attitude towards our order requiring me to repeat it twice before correctly processing were disheartening. It left a sour taste, overshadowing what could have been a fulfilling dining experience. Having grown up in Harlesden in the 90s and frequently visiting this establishment as a teenager, I had high hopes for our lunch outing. I was convinced to bring my family here, but given the circumstances, I doubt we will return. I've heard about a new Caribbean takeaway restaurant around the corner, and we plan to try that next time instead.

Poor customer service, food delivered cold and no compassion towards this. I waited over 2 hours and 30 minutes for food that was appalling. Sandra claimed to be sympathetic and offered to give me food the next time I wanted to order yet when I called I was accused of not being realistic and being a liar. I think it’s concerning I have been a customer since 2016 and this is the attitude I received. As a a business if you can not provide services on time do not accept orders and do not say you will do something then abuse the customer as being a liar.

My experience at one 🛑 point was this I pass by plenty time just to see how the reviews if it’s going good are not ,so I when in the shop and asked if the manager is dear when I go dear is only the staffs and they are rudeness to me,the staff that are cooking the food I see them and they are nice generous people ,but their is a short lady working dear is very rude,not only to me but other people telling me about her,but I did not LISEN I just wanted to helped every one in the community every one I give reviews here in the community I pass and see that the place is clean when it come to foods ,from the time I know I never see one person come out with a broom and cleaning out side the shop go in side where they serve the food it is clean,but their picture that I take the picture it was dirty, and the last time I go to the shops I did not take my blood pressure tablets so I say to the lady please could you give me one soup cost £5 .00 because I would like to take my tablets so she say I was hungry and she give me the soups and I did not pay for it in front of customers in the shop so I did not answer so I say I will take a picture and show you that the shop is not clean, for the reviews that GOOGLE MAPS, give her before I do reviews for enemy one I tell them the reason why I give them they must keeping the place clean cut the story short,it could be my mother have a restaurant and keeps it dirty I would do the same I believe in four year I am doing this volunteer work this is 3 shop I give them 2 stars every one wanted to know why I know who is the manager she is a lovely personality woman and is yesterday I here who she is.but some staffs do not care because she the bill come to pay they are not the one paying it so I hope Brent council let they do a deep cleaning in that shop and at the back out side, that is all I see others Restaurant here in this community clean you can eat on the floor if you wanted to but I Learn my lesson I would never do a review for now one here in my country let they phone Google maps and they paid for their reviews 🙏🏿some of my country people Jamaica 🇯🇲 do not approve of what I am doing for them but GODS NOW ME THAT MY HEART IS A GOOD ONE?Euphemia Christie 👍💪🙏🏿🌹

I have ordered from One Stop a number of times over the past year and so far have no complaints with the food ordered. Jerk chicken and brown stew chicken always tastes good. Customer service in the shop could be more welcoming!

TAKEAWAY REVIEW ONLY all very delicious, hot when it came, and definitely my go-to for caribbean delivery! i would for sure recommend for those who aren't particularly all about seasoning/spice (a tragic condition) to for sure get plantains and patties, always perfect :)

This is a neighborhood with a lot of ethnic eateries, many of which are kind of :un down" or have the look and feel of low end "friend chicken" mini chains. One Stop is different. It's big, bight, casual yet smart looking. There's a selection of Caribbean-influenced stews, entrees, pastries, curries and more. I had some battered salt fish (1.50) that had a spicy kick and proved to be a perfect snack. A lot of people were doing takeout while others hung out at a "seat yourself" table. There's also a DJ playing reggae - though it's neither loud or has a club feel. I just think he wants to show off his CD collection!

The girl was kinda rude. I walked in, said hi twice and looked at the menu and she walked to the back. One minute later I left... I and came back but that's when I realized I had no other options other than KFC. I disliked my saltfish but the beans and rice was good. I think it had cabbage on it too. I got saltfish because Jonathan liked it. I'm not big on fishy fishes and I meant to get it fried but I was frazzled and confused and hungry. I ate that meal like it was steak and lobster but didn't like it.

Complete time wasters . Accepted my order, waitied over an hour with no driver assigned. It's only when I contacted deliveroo to cancel the order that they informed me the restaurant is closed even though the order said they're preparing the food. Don't take my fucking money and accept the order if you can't be arsed to actually send the food. You didn't even have the professional curtesy to call me. That's the kind of shit show they are running, I wouldn't even fuck with them if JJC (Jamaican Jerk Centre) was still open. Fucking amateurs

I usually have food from here as a take away delivery. The good is delicious. They do not skimp on portion size and the food is fully flavour. I love the dumplings, saltfish, rice and peas and whatever soup of the day.

I've gone to a lot of west indian restaraunts and takeaways in my time and for me, this is one of the best around. The food is unbelievable. I wouldn't call it a restaraunt per se, but there are seats to have a quick bite and enjoy your meal. Also, I find that some staff in certain caribbean takeaways (not all!) can be quite abrupt, but they're really friendly there. Prices aren't too bad either. Would recommend my favouritecurry goat andf the saltfish fritters. Mmmmmmmm!