Lovesto E.
Yelp
Sorry, not trying to ruin the ratings but my experience was subpar, to say the least!
First, found out about these guys online. Everyone seemed to rave about them and their food. Checked out their menu, prices and specials. Seemed to be a current menu, since there were specific dates listed. Excited, I texted to inquire and then placed my order, via text.
Got quick text responses at first, then crickets! All I was waiting for was confirmation of my order and the instructions on how to pickup, per our text conversation. Was supposed to come later that night but nothing. Next morning, nothing. Not a huge deal, but why am I doing the follow-up contacting when it's not my Business? I'm trying to spend money here, hopefully to get some good grub!
2 hours after asking for the promised instructions, I finally get a response and then the price quotes; some of which were higher than what was listed on the menu online. Dollar here, couple dollars there. Ok. I'll bite, since I'm excited to try the food. After all, have you seen the ratings?!
So finally got confirmation of my order after several frustrating back and forth text messages. I really wanted to cancel at this point since why do I have to put so much effort in when I'm not the owner? I mean really, confirming the wrong order several times was extremely frustrating and having to triple check my order was finally correct! Couldn't you just look at the text under my phone number? I mean that's what I did!
Made the long drive to Paia and waited in the parking lot of Heritage Hall, which is a great place for this type of thing. Well organized parking system with marked cones and vehicles social distancing. When you get there, you text to let them know you've arrived and what stall you're parked in. Gentleman came out with the food, which didn't look like it amounted to what I spent. The price to portion ratio was small! Half order for a full order price. Manapua was the saving grace! I ordered siu mai (4 pieces) but got 3 pieces of a shrimp dim sum. My fault for not checking before leaving, but we were starving at this point!
Roast Pork was good but the price texted was higher than the menu price. Not worth $15 a pound. Char Siu was so-so and not worth $15 a pound, again higher than the menu price. Chow fun was good but not worth $13 in a half order container. Disappointing, since first impressions count during this economy.
All in all, I really wanted to the food and this business but I left completely unsatisfied. I wish them the best but the only thing I'd come
back for would be the manapua.
Once they get the kinks out, it may be better but for now, 3 stars...and I'm actually being generous!