Orangetheory Fitness

I joined OTF Montclair when it opened a few years ago and it’s been great! It’s the busiest one I’ve been to by far and it is my favorite way to start my day! The SAs are so helpful and we appreciate you keeping up with all our needs and being there early with us 6am-ers (and the 5am-ers which is not me, but go them!) We are also so lucky to have head coach Elliott, who despite being so busy and coaching so many classes (always full & often wait listed) he spends time with you individually and helps you improve each class! Coach Jon, Sonia and Mel also bring great energy! It’s a small but mighty studio and the regulars appreciate you!

I dropped in for a trial class and felt extremely welcomed. Shoutout to Kayla at the front desk, and coach Jon, who were super kind and did an awesome job walking me through things. The gym is clean and very well maintained. My class was a nice mix of beginners and experienced folks. Can’t wait to come back!

I've been a member at Orangetheory Montclair for about 5 months and usually enjoy the workouts and coaches, but my experience on October 24th at the 8:30 AM class left me really disappointed. Before class started, I told the front desk that my heart rate monitor wasn't showing up on the screen. They told me they'd handle it and to go ahead and start class without it. Twenty minutes passed without a working band until I waved over the coach, Elliot, who kindly stepped in to help. It's very likely I would have gone the entire class without a monitor if he hadn't intervened--twice. First, I was given my own band back and told it would work, but it didn't. Then Elliot had to tell the manager to give me a loaner band and comp it. By that time, half the workout was over. Since the heart rate data is such a core part of what you pay for at Orangetheory, this really undercut the experience. After class, the manager suggested the problem was with my band, but it synced perfectly to my phone both before and after class. When I asked for a replacement class (since I'm on the 4-classes-per-month plan), she was resistant and said she'd get back to me. I never heard back from her or from corporate customer service, despite reaching out through the official website. What's been most disappointing since then is that the manager hasn't acknowledged me at all when I've come in--no hello, no follow-up, no recognition of the issue. That lack of accountability and basic customer service doesn't reflect well on the studio or the brand. I want to emphasize that the classes themselves are excellent and the coaches are consistently fantastic, which is why I'm continuing to go. They make the workouts worth it. But I hope the studio's customer service and follow-through can start matching the quality of the coaching team.

The coaches are absolutely wonderful! 5 stars for them. Unfortunately, the customer service is lacking. There is poor communication, unresponsiveness to emails & calls, and it is not uncommon to run into unfriendly staff at the front desk. My most recent frustrating experience occurred when I showed up 5 minutes late (due to an emergency circumstance - literally a fire truck blocking the road). Despite the class being half empty, I was not allowed to enter the class. The man at the front desk was not only rude and unsympathetic about the situation but took it upon himself to ensure I was double charged for the class that I was not allowed to attend. I understand that a client repeatedly showing up late is problematic but there is something to be said for empathy in light of unusual circumstances. After all, this is a service we are paying for and not a military boot camp. Nevertheless, if OT wants to uphold this late arrival policy then it should 1) be very clearly communicated when you sign up (the policy was never mentioned to me or I wouldn’t have tried to still show up to the class late) and 2) be universally enforced. There have been numerous times when I witnessed people being let in to class 10 minutes late which makes their 5 minute late policy arbitrary at best and discriminatory at worst. Though their classes are enjoyable, I wouldn’t recommend paying hundreds of dollars a month and locking yourself into a membership with a gym that has poor customer service.

I can't say enough great things about Coach Elliott and this workout class! From the moment I started, he’s been a constant source of motivation, energy, and encouragement. Even on days when I didn’t feel like showing up, Coach Elliott’s positive attitude and commitment kept me going. He knows how to push you just the right amount—challenging, but never overwhelming. His workouts are fun, varied, and super effective. Whether you’re a beginner or more advanced, Coach Elliott makes you feel supported. If you're looking for a coach who genuinely cares, knows his stuff, and will keep you motivated every step of the way, this is the class for you!

I go to this studio 5-6x a week. I’m sure they’re sick of me by now. The coaches are amazing. I take the 6am class during the week usually, so Coaches Danielle and Kristen are great! I especially love Danielle’s music choice as she is one of the few across mostvstudios who plays primarily hip hop. The staff is amazing, too! Super friendly and they seem to know everyone by name. They’re also very responsive to my questions and requests I send via phone, text, or on social media. If you are planning on checking this studio out, keep in mind there is no designated parking lot, so be prepared to look for (and pay for) metered parking. There is also a garage a few blocks away if you’re willing to walk. Just don’t park in the Safeway lot because they will ticket/tow you. Oh, and Starbuck’s is right next door, so be prepared to spend money after class if you don’t have willpower like me. My only “negative” about this location is the small lobby, so it can feel tight before and after classes. We’ve been able to make due though and I might have even made some new friends because of how intimate the space is!

Review update: I have been there from the start and the team there just keeps getting better. I appreciate Head Coach Elliott and him really wanting to help you get better. Coach Elliott and Coach Jon ask you your goals, give you support and push you when needed all while cheering you on. A few friends and I go consistently and we always feel challenged and know we are going to get great coaching when we get there. This has been a great addition to Oakland and to those trying to get more fitness in their lives. I have been going since they opened their doors and love the staff, coaches, classes and music. Everyone is so friendly and they really challenge you to be 1% better each time. So happy I have Coach Elliott and Jon who care about helping me in my goals while making it fun. I’m not going to lie- having great music is essential and Coach Melvin knows how to bring a good playlist and workout too. Thanks Lex for making sure the space and place runs amazing well.

250 classes today!!! :-) I joined in November '23, and it's been quite a journey. Day by day, week by week, month by month, I have seen incredible progress. The way the classes and challenges are set up constantly shows your progress. Much of my transformation is also because of the coaches [Elliot, Jon, Mel & Sonia]. They are there to answer any questions you have (and I have too many) and are always up for a discussion. They are patient, have high energy, and will go above & beyond to see you succeed. I love the office staff; they are also invested in your success & cheer you on at every step. I love OTF Montclair, and I cannot thank them enough. I can't wait to update this review with a photo of my 1000-class sign.

Lots of smiling faces, great workouts, the gym is well maintained, and the staff is the best!!!

250 classes today!!! :-) I joined in November '23, and it's been quite a journey. Day by day, week by week, month by month, I have seen incredible progress. The way the classes and challenges are set up constantly shows your progress. Much of my transformation is also because of the coaches [Elliot, Jon, Mel, & Sonia]. They are there to answer any questions you have (and I have too many) and are always up for a discussion. They are patient, have high energy, and will go above & beyond to see you succeed. I love the office staff; they are also invested in your success & cheer you on at every step. I love OTF Montclair, and I cannot thank them enough. I can't wait to update this review with a photo of my 1000-class sign.

Orange theory is the most rewarding and entertaining way to hit all of your fitness goals! I personally need the energy of a shared experience, great coaching, group circuits to keep the good momentum going and Orange Theory has all of that and much more. The coaches are amazing and follow you throughout the class, motivating you to push your limits but still in a safe and knowledgeable way. Coach Elliot, Jon, Mel and Sonia are extremely prepared and super knowledgeable in helping you to reach your goals, fast and skillfully, while keeping every class motivating, fresh and new every time, and with a lot of fun to be had! I always feel better after an OT class compared to before the class. A super boost of energy and happiness! Thank you OT and all the coaches for rocking my world!

I just can't say enough great things about my experience at Orange Theory for the past 2 plus years. If you are wondering if you should try out a class, the answer is YES. Head Coach Elliott is so fun and energetic and incredibly supportive. Last week he sat next to a member who didn't think she could beat her previous time at the 200 meter row, and with his encouragement, she did. Coaches Sonia, Mel and Jon all bring a great vibe and energy to every single class and are super tuned in and present. Marco, Lex, and Dior who head up the front desk and make sure everything runs smoothly are all so great. 10 out of 10!!

Love this class and the staff. Elliot is my fave instructor! Street parking is easy and love when they have special discount class passes- makes it affordable and worth it!

I have only good things to say about Orange Theory Montclair. It is always a warm and welcoming place. The workout is intense and rewarding. The teachers are all fantastic!

I've been going to the studio for a little over a year and a half. The workouts are HARD (which is sort of what orange theory is all about, challenge), but I keep coming back because it makes me feel amazing. I've definitely learned a lot about the limitations I put on myself, and that I can do a lot more than I think. The coaches are friendly and encouraging and really do care about members' progress, the staff is super helpful, the space is clean, (free) parking is nearby,and compared to most other studios, there are plenty of class/ time options. Highly highly recommend!!

I've been an OTF member several years and gone to several OTF studios across the country. OTF Oakland-Montclair has been by far my favorite studio. It's great environment with a friendly staff focused on giving their member a quality experience while helping them achieve their fitness goals. They do a great job helping people new to OTF by ensuring they get integrated quickly and seamless. I'd highly recommend OTF Oakland-Montclair to anyone looking to achieve their fitness goals in a great environment

I went through a year of trying every workout class in my area before finding Orange Theory Montclair and it's made me more consistent than ever with fitness. The coaches and staff are incredible and the other members are also friendly and motivated folks who are fun to be around. There's something about the amazing soundtracks and orange lights that make you really motivated to keep coming back and push yourself while you're there. Try a 5am class, you won't regret it! See you there!

I've been a member since Fall 2023! It's the only workout I've been able to be consistent with, and I love that I'm getting a total body workout that includes cardio and strength. The studio is super welcoming, and I especially like that it's inclusive of everyone's fitness levels. My favorite coach is Elliott. His timing is impeccable! I know exactly what to expect next, and he encourages me to challenge myself. His playlists are also great! I love that the studio has a great selection of weights (please don't get rid of the extra weights on the floor!) The classes are often full and we need them! I'm so thankful for this studio and the staff.

This has been a great addition to Oakland and to those trying to get more fitness in their lives. I have been going since they opened their doors and love the staff, coaches, classes and music. Everyone is so friendly and they really challenge you to be 1% better each time. So happy I have Coach Elliott and Jon who care about helping me in my goals while making it fun. I'm not going to lie- having great music is essential and Coach Melvin knows how to bring a good playlist and workout too. Thanks Lex for making sure the space and place runs amazing well.

The coaches are great. They keep track of the time well and encourage you to push yourself. Only downside is the waitlist is often full.

First gym I've ever joined and it's so great. The coaches are amazing here. Been to 3 other studios and this one is still my favorite. Music matters and this studio has the best music and vibes vs the other studios I've been to. Everyone here are so supportive.

Great gym! Friendly staff and awesome coaches--especially Coach Jon and Coach Elliott!

I've been an Orangetheory member for a while now, and the Montclair studio is my hands-down favorite. Many of the coaches are very hands-on, meaning they actually advise, coach, and encourage you. Most of them are freaking fantastic with clear instruction. And the same coaches bring the energy to PUMP. YOU. UP. which is especially awesome given OTF's model is a lot of you-vs-yourself. The studio itself is clean. The front-desk staff is kind and efficient. And I can always find parking. I look forward to every workout (even when I'm dragging) and am grateful for the OTF Fam at Montclair. Thank you!

We love OT Montclair, Elliott is the BEST! And his classes fill up fast so book accordingly!

I am not someone who enjoys working out... but I absolutely LOVE OTF! The front desk staff is so helpful & available while supportive. The Coaching Team is always pushing you to your max- especially Eliott. He will often come by with a heavier weight and remind me that I can do just a little bit more. I feel so much stronger and am so proud of myself! I've visited other studios and let's just say; there's no place like home!

Signing up was super easy and the front people were very helpful getting started. Sonia and Mel have been enthusiastic and encouraging. Workout rhythms and order make for variety. Change is a key to keeping me interested. Convenient, easy parking nearby. Open hours should cover anyone's schedule. We've settled on mid morning twice a week. Good feedback and record keeping in the app.

That's my second year with OrangeTheory Montclair!!! Love this place! Couches Jon and Elliott are my favorite! They always know when to push and how to encourage you! Front desk is always helpful and always will find kind words to help you to stay on your track. I've met so many incredible people there that became my friends! Love love my OT Montclair family! No photos of me in this review, I'm sorry, my face is always red and sweaty

I wouldn't be where I am today without Orange Theory, especially my OTF Oakland Montclair family. I'm in the best shape of my life, and I owe it all to the incredible coaches who provide unwavering support, engagement, and motivation. The entire staff is just as amazing--always greeting you with a smile and offering help in the friendliest way. OTF isn't just a workout; it's a lifestyle.

I've gone to several OTF studios in the Bay Area and the Montclair studio is the best by far. The front desk staff are friendly and helpful. The studio space, restrooms and shower are always clean. The coaches are engaged, knowledgeable and keep the class atmosphere fun and focused with their encouragement. One of the things that I really appreciate about OTF Montclair is the community. The staff get to know the members and foster a sense of team spirit within each class which really brings the group together.

Love the location and coach elliot is the best! Time to make the space bigger + more bathrooms so more people can join!!

Cannot recommend these guys enough. Great coaches who are that perfect combination of motivating and positive without being too intense. Staff is nice and the space and equipment are clean. The community that goes to classes regularly are a plus as well, creating a friendly, encouraging, and supportive environment. No matter your level of fitness this is an excellent place to move your body.

Yes fantastic coaches: Jon, Elliott, Melvin all excellent, and help you get better and stronger!

Wonderful workout studio. Staff is always helpful and friendly. Coaches are excellent. Th space itself is small but the layout makes it comfortable.

Elliott is fantastic!! He's a great coach, very supportive and makes sure I'm not hurting myself.

I love the Montclair OTF team! Every coach is Workouts are great and always fun. The front desk team is warm, welcoming, and helpful.

I love this place. The facility is clean and welcoming. The front desk staff are helpful and kind. The coaches are beyond awesome - so genuinely friendly and enthusiastic - just really nice people who want to help you be your best (I like Elliott and Sonia's classes the most, but they are all great). They do all this without it feeling competitive (just you vs you) - everyone is there to support and encourage you. Every day theres something different to keep you interested and motivated and there's clear instructions (and great tunes!) all the time so you don't have to think too hard. Happy I found this place :-)

I have been a member of Orange Theory since 2018. If you are looking for a program that includes cardio and strength training, give this a try. The Montclair studio is the best studio in the bay area. It has the most classes going from 5:00 am to 7:10 pm. It also has the largest amounts of free weights for people wanting to work on strength. The members range from teens to seniors all working at their own level. Do yourself a favor and take free intro lesson!

I love Orange Theory Montclair. It's always a tough workout. Elliott is fantastic. He also has great music.

I'm seriously addicted to Orange Theory at this point and this location does not disappoint. I've been to almost all of the Eastbay locations, however this specific Orange Theory has been one of my favorites in terms of the coaches. Coach Brandon and Coach Danielle are the absolute best! Coach Brandon is extremely motivating and the reason I've kept my membership as long as I have. He has a way of meeting individuals where they're at while gracefully pushing them to exceed their expectations and meet personal goals. Expect to be challenged if Coach Brandon is coaching. He is extremely experienced and an honorable mention in terms of Orange Theory coaches. Coach Danielle is the current head coach at this location and is also a powerhouse in terms of coaching. I absolutely love her music selection. She could totally be a DJ at a club. Her coaching skills are superb, but even if they weren't her music alone is enough to motivate anyone to perform at their full potential. She is also very sweet and extremely welcoming to all members. If you aren't a member, join now! Orange Theory will assist you in meeting your physical goals and is a great way to improve your mental health.

I absolutely love the Orange Theory Montclair staff! They are always energetic and motivating. The front seat staff and the coaches! I've been to other studies and I have to say this is the best one in the Bay Area!

The shady management overshadows an otherwise fine OTF studio. I followed the terms of their cancellation (30 days written notice, signed the online cancel contract they sent me), but they kept charging me after the date their manager said (in writing) would be my last charge. After several emails to clear it up got no reply, I had to dispute with my bank, who promptly approved the dispute and refunded me. I emailed them after that to ask if they had processed it so it wouldn't happen again next month, but no replies to those 3 emails either. Not sure what they're trying to accomplish here....hope that someone forgets they cancelled and don't notice ongoing $120 charges? Strange way to build a business.

I can't say enough good things about OrangeTheory Fitness Montclair! As someone who has never been a fan of the gym scene, sweating, or sticking to a regular exercise routine, OTF Montclair has completely changed my life and perspective. The instructors - Elliot, Danielle, and Payton - are THE BEST! Their energy, playlists, and motivational cues keep me engaged and pushing myself to new limits during every class. Whether it's the weekday 7:20am class or the weekend 9:50am class, I always leave feeling accomplished and energized. What sets OTF Montclair apart is the welcoming and supportive community they've cultivated. From fellow members to the staff, everyone is incredibly friendly and encouraging. Love to the OTF Montclair team and community! If you are on the fence, take this as a sign to join a free class and test it for yourself!

lovely location with many stores around. 90 minutes every Sunday. coach Elliot is a vibe.

First off, I LOVE having OTF in Montclair be a part of my daily routine. I have been going for 5 months now and everyone there - coaches (shout out to Danielle, Payton and Elliott!) and front desk staff (shout out to Lex!!) are super nice. They will help with form during exercise routines and even nutrition advice and hitting personal goals. Workouts are challenging, change daily and are perfect for everyone- even if you need to modify due to injury, skill or fitness level. It's THE BEST to have energetic coaches tell us exactly what to do and encourage us every step of the way - I just need to show up, ready to sweat! I'M HOOKED!!

What I appreciate about the workout itself is that every day is always varied in what we'll be focusing on so I'd say the workout is worth trying if you're interested in a full body workout. What keeps me coming back though is the coaches and staff here. I love how motivating the coaches are, especially Danielle, Payton, and Jon. The staff here are always helpful and friendly, the location is clean, and the classes are popular and full. It's a great place to come if you need social pressure and reinforcement to get to your goals like me, but always supportive and celebratory of your individual goals.

I love my studio. The energy is great there and I really enjoy Elliot and Payton's classes. I am not in the best shape so having coaches with great encouragement and helping with postures.

It's been six months and my update is that I personally don't think OTF is parent friendly, if you have small children and work full time. First off they don't offer childcare. The company will charge you $14 if you're more than 5 minutes late. You can't cancel less than 8 hours before it starts. So if your kids had a rough night or you're running between meetings and rushed to the gym, they will send you home and charge you $14 even if you were 7 minutes late. Their justification is that the coach already gave instructions but if you've been to the gym a bunch of times, I don't think it's imperative to listen to the coach's full shpeel in the beginning. The company follows its strict rules to penalize you but rarely wants to understand and accommodate your circumstances. I paid $15 to register for a week off Mayhem. Well since I didn't complete 4 full workouts in a week, I didn't even get a t-shirt. The staff I gave 5 stars to in the beginning have mostly been replaced by newer staff and there are constantly new members joining which eventually makes this place feel super impersonal and corporate. Once, my HRM wasn't tracking my BPM accurately and the new person at the front desk said, "oh just move it around," like I have an apple watch and I've been coming here longer than you've been working here. Just trust me when I say I need to borrow a replacement. Then really loudly they started asking for my weight bc they thought the HRM tracker didn't have my info registered correctly. Obnoxious. When you put it all together, OTF is pricey and a nice place to work out but they are a business that doesn't care about the individual... for the prices we pay, I think there should be way better service and accommodations for members. I've downgraded my membership from premier to elite because I have been discouraged so many times by their strict policy implementation. That's been my overall experience and that's just what it is! Hope you take what advice makes sense for you and use it to your decision making.

Love love love working out here ! The studio manager Lex, is so awesome and helpful! She helped me with my signup and onboarding and has always been super supportive! I love the coaches and the members and the amazing staff! It really feels like a close knit community ! The bathrooms and workout areas are always very clean without that extra fragrance odor which I very much appreciate!

Montclair is THE best studio in the Bay! I'm so thankful for Coach Elliott & Danielle for their energy & encouragement at 5AM! IDK about you but a playlist always makes the workout even better & they never disappoint! The staff at this location is amazing... The community & team here feels like family! If you're wondering what the hype is all about, take a class. Your first one is free... I'll see you in class soon!

I love Orange Theory! In the past, I could never stick to workouts, and also never had coaches to motivate me throughout the class. I can honestly say I love all the coaches and front desk peeps at OT Montclair. The music is always fun and upbeat, and changes depending on the coach. It's the only workout I've been consistent with as an adult. THANK YOU

Love OTF Montclair - been going for a little over a year now and Coach Elliot and Coach Jon are hands down some of the best trainers I have had. You can always count on a hot playlist and Coach Elliot's enthusiasm and support at 5 AM is amazing. Coach Jon pushes me to the limit in his strength classes and always has few minutes to chat about diet and personal goals for myself.

The coaches are awesome and the studio is great. Shoutout coach Jon who always makes sure you get a great workout!

Montclair OTF has amazing coaches, specifically Elliott and Danielle, amazing staff, great vibes and it's right next to a Starbucks. What else can you ask for? It' doesn't feel like a workout when you are having fun.

Great coaches. Great people. Great schedule. Great workout. Only positive things to say about OTF-Montclair.

Let me start off by saying I've never enjoyed cardio, especially running. Weightlifting is more my jam and speed. However after getting a membership at Orangetheory and taking Coach Danielle's classes I'm hooked!! Not only does she have fire playlists that get you pumped (cause the right music def helps) but she's super motivating, will assist if your form is being compromised and offer modifications if needed. Personally I enjoy the 3g classes more than 2g but both get your heart rate pumping and calories burned! If you try a free class, be ready to sign up afterwards cause you'll be hooked!

OTF Montclair is the best! Their staff is super friendly and helpful and always works to create a fun and supportive environment. You can tell that community is important to them which makes the culture comfortable and inclusive. When I come I'm usually greeted by Lexis, Camarey, Dior, or Lexi, all of them have big smiles and you can tell they truly care about the clients. Best customer service ever! Also, the coaches are amazing! Every single one of them has high energy and they take the time to learn your names and ask you about your fitness goals. I come in the morning during the week so I mostly take Danielle and Elliott. Coach Danielle plays the best music and launches our All Outs with energy and excitement! She ends every class with a one clap together which makes it feel like a community. She's also very knowledgeable in nutrition and gives good advice in that area. Coach Elliott is always happy and fun and keeps great energy through out the class. He's very knowledgeable about fitness goals as well and how to train to get the results you want. They both help you with your form on the floor and they also both push you to work harder but also give you space if they can tell you're tired. I've also taken Jon, Allie, and Payton's classes and each of them are awesome as well! Love this studio so much!

I've been a member of Orange Theory Montclair since just after the opening and am almost 300 classes in, and I can't say enough about the excellent coaching and overall experience. While all the coaches are fantastic, I mostly take Elliot and Payton's classes due to timing. Their energy, motivation, and attention to form make each class enjoyable and effective. I particularly love the strength classes and would love to see more offerings in the schedule. The variety of workouts keeps things interesting and challenging. I would love to see some mobility classes in the future ! The front door staff at Orange Theory, especially Jah and Camarey at the front desk, are always smiling, welcoming, and professional. They truly enhance the overall experience with their positive attitudes. I highly recommend OTF Montclair for anyone looking for a fun, effective, and supportive workout community.